Real User Monitoring (RUM) is one of the two fundamental constituents of Digital Experience Monitoring (DEM), the other one being Synthetic monitoring. DEM is defined by Gartner as an availability and performance monitoring discipline that supports the optimization of the operational experience and behavior of a digital agent, human or machine, as it interacts with enterprise applications and services.
Dynatrace RUM gives you the power to know your customers by providing performance analysis in real time. This includes all user actions taken and how the various actions impact performance. You can also easily identify problems or errors that occurred as well as user experience ratings, geolocation breakdowns and much more. You can also gain insight into the behavior of your users. This among others includes the number of customers who return to your site. With Dynatrace RUM, you have the context over time and immediate analysis to the complete picture of your end user experience.
Setup and configuration
- Configure beacon domain whitelist
- Caching server configuration
- Enable Session Replay
- Configure Session Replay for personal data protection
- Import custom locations from a CSV file?
- Configure XHR for older versions of IE?
- Configure Real User Monitoring according to GDPR
- Export user session data
- Exclude bots and spiders from monitoring
- Customize Real User Monitoring
How to use Real User Monitoring
- Types of application performance analysis
- Analyze the performance of your applications
- Worldmap view
- Application analysis with Hyperlyzer
- Technical restrictions for Session Replay
- What does a 'Max. user actions per minute exceeded' event mean?
- Firewall constraints for Real User Monitoring
- What data is included in Real User Monitoring?
- View the service flow triggered by an application or user action
- How do third-party services affect performance?
- How are Visually complete and speed index metrics calculated?
- What are key performance metrics?