Customer stories

"One of the biggest impacts of partnering with Dynatrace is the amount of time given back to our teams. There are no more sleepless nights on the weekends."

"We deployed Dynatrace, and within five minutes, we’d pinpointed the cause of the issue, which had been eluding the agency for three weeks."

"Dynatrace is our problem-solving machine. It has helped us make significant improvements to our customer conversions and onboarding."

"Dynatrace is invaluable in BMO’s journey to become a data-driven organization, harnessing unified observability and powerful AI capabilities to accelerate technology-led innovation and deliver flawless digital experiences."

"Having all our data in the Dynatrace platform enables us to optimize and safeguard the systems our customers rely on easily and proactively."

"As we added new digital revenue streams, it was imperative that we continued to deliver excellent customer experiences and we knew Dynatrace could provide the insights we needed."

"Dynatrace has become the anchor for our INSOC and has improved our focus on service availability and quality."

"We're thankful for a partner like Dynatrace for supporting our growth and efforts to provide excellent digital experiences for our guests."

"Dynatrace was the one platform that combined everything we were looking for – there’s nothing else in the industry that compares."

"Dynatrace is the evolution which every technology industry should adopt. It's intelligent, it's agile, and it also lives up to the promises that it makes to its customers."

"Dynatrace has had such an impact that in the last two years, it's been rolled out across most of the critical applications in our environment."

"Dynatrace has been revolutionary for Photobox, as our teams are now able to do work that previously would have taken hours in just minutes."

"With Dynatrace, we are now working based on facts, not assumptions. As a result, we’re spending less time searching for the cause of issues, and instead getting on with working together to solve them."

"Dynatrace has become my best friend as a developer. I can identify the root-cause of issues and quickly work out which team I need to solve the problem."

"With Dynatrace, we've identified that risk mitigation is value creation, and as we move into the future, that will really come to the fore in how we add value to our business."

"Migrating our core banking platform to the cloud was akin to performing open heart surgery whilst you’re doing a sprint. The observability and telemetry Dynatrace provided was critical to making that project a success."

"Dynatrace was light years ahead of any other solution in its space. It provided instant value through its ability to identify issues in real time, instead of 30 minutes after the fact."

"Dynatrace helps ensure that nothing escapes our DevSecOps lifecycle, so we can focus on more strategic work than finding, triaging, and remediating vulnerabilities."

"Dynatrace shines a torch into the dark corners of an application, so we can see right down into the code and query level. It gives you the evidence you need to be sure of root causes, so we’ve been able to work much more easily with our service providers to resolve issues and get things back on track."

"Dynatrace is the best digital experience solution in the market."

"Dynatrace was the obvious solution, as its AI capabilities turn data into answers that point us at where to look, and what to look for."

"Dynatrace was the best fit as a single solution that could provide end-to-end observability across our diverse technology stack."

"Before Dynatrace, we used to spend hours manually searching through metrics, logs, and traces to piece together insights about user experience. Now, this takes minutes or seconds."

"Accelerating our digital transformation is top priority for us, and Dynatrace is the killer app to help us achieve this."

"Providing access to our research and education content, platforms and services from anywhere, at any time, is vital, and Dynatrace is key to our ability to achieve this."

"Dynatrace is by far and away the most capable solution when it comes to delivering a single source of truth."

"Dynatrace is one of the best solutions we’ve ever deployed, it gives us answers to absolutely everything. With many of the other monitoring tools that you purchase you spend an awful lot of time building out the capability and doing the discovery. With Dynatrace a lot of that comes out the box. It's a lot easier to use."

"Dynatrace gives us a sixth sense of what’s going on in our environment, so we can proactively optimize experiences and improve outcomes for our business."

"Through a single agent, we’ve been able to gain full-stack observability into our environment in one clear view, and Dynatrace’s AI has provided us with precise answers about performance anomalies. This is why Dynatrace was a clear winner."

"Dynatrace is like a spider sitting in the middle of our operations web. It takes away all the white noise and provides real answers. Before, we had blind spots, but with Dynatrace we can see everything. The automation it provides gives us back time that we can invest into developing the features and services our customers expect."

"Dynatrace is our gold standard moving forward – it’s clearly ahead of the competition, enabling us to work much closer with our business and development partners to deliver results. Being able to solve issues before customers are impacted is a big deal."

"The work we're doing with Dynatrace is critical in helping us to meet the expectations of our members and deliver brilliant customer experiences. Ultimately, Dynatrace helps us to improve customer loyalty and protect the bottom line of our business."

"The Dynatrace platform’s breadth of capabilities, scalability, continuous automation, and the maturity of its AI engine made the decision a no-brainer."

"Dynatrace completely transformed the way we work and do business."

"The auto discovery saves us a lot of time and having to configure the system manually."

"By providing advanced observability across our DevOps processes and app delivery pipelines, Dynatrace allows us to see the smoke before the fire starts to burn. We can stop bad code from ever reaching production, so it never becomes a problem."

"Dynatrace is a real life ‘wow factor’, giving us everything we need to ensure our students are happy and everything is running as it should."

"What enamored us with Dynatrace was that it gave us insight into things we didn’t even know we wanted to see."

"Dynatrace has been a fundamental part of our success story."

"One of the biggest benefits of working with Dynatrace is that they really get it."

"Dynatrace is more dynamic, it’s a lot easier to use."

"Since deploying Dynatrace, we genuinely sleep easier at night."

"Dynatrace is helping us prove we are compliant with PSD2."

"Dynatrace’s unique approach to AI-powered observability in the cloud cuts through complexity to give us true visibility into our OpenShift environment."

"Dynatrace is the monitor and protector of the customer journey."

"Dynatrace is really helping us feel more confident about cloud migration."

"The biggest bang for buck is the precise root cause analysis."

"With Dynatrace, when we get together, it just really works."

"The automation and AI from Dynatrace set it apart from the competition, it gives us more information around how our entire software stack is performing."

"Within two days we had it all installed, and it did deliver."

"As a digital performance monitoring leader, we expected Dynatrace to deliver great visibility into our software ecosystem, despite its complexity. And, they have; with exceptional results. But, what we didn’t expect was the degree to which Dynatrace energized our team. People are actually excited about performance monitoring now, and we’re all on a mission to help keep the lights green for greater service excellence."

"The only way to describe our impressions of Dynatrace is ‘eye-opening’. It was the first opportunity we’d ever had to really understand what our applications were doing."

"The value we get from Dynatrace is on a day-to-day basis, proactively preventing outages from occurring in the first place. Dynatrace just gives us instant answers."

"We’ve seen the time it takes to identify the root cause go from a week to minutes, meaning we can identify and solve problems before they impact customers and end-users."

"Dynatrace was installed within a day and we immediately saw value with issues identified that needed to be addressed, including one in a high value channel that was impacting performance for customers."

"Dynatrace, with Keptn, allowed us to accelerate our adoption of Kubernetes by at least a year. It’s a unique value proposition that has enabled us to create an intelligent and fully automated continuous delivery pipeline."

"Dynatrace gives us answers and has opened the door to automating IT operations."

"Thanks to Dynatrace and AWS, our journey in leveraging hybrid cloud has been smooth, seamless and easy. They have made it possible for us to focus on what matters the most: innovation."