Dynatrace pricing
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Dynatrace SaaS - Pay-as-you-go
Dynatrace offers a pure consumption based pricing model that fits the needs of digital businesses today:
Host monitoring
-
Applications, services and hosts:
Starting from USD 0.035 per host / hour
Provides complete application performance monitoring, code-level visibility, deep process monitoring and cloud infrastructure monitoring including PaaS platforms. -
Optionally monitor cloud-infrastructure only for additional hosts:
Starting from USD 0.0105 per host / hour
Provides cloud, infrastructure and process monitoring only.
We calculate prices based on the amount of memory of your hosts.
Availability monitoring
- Provides performance and availability monitoring of web applications using synthetic monitors:
USD 0.35 per 25 synthetic monitor actions
Real user monitoring
- Provides visibility into customer experience for web and mobile applications. Analyze your user sessions and user actions or dig into JavaScript errors and mobile application crashes to increase your users experience:
USD 0.35 per 100 sessions
Access to support portal
Every customer gets access to our team of experts via the world’s largest APM community.
Billing will incur in USD, only credit card payments are accepted, and support will be delivered through the Dynatrace support portal.
Looking for a different plan?
Contact us and we are happy to find the right package for your business needs.
FAQ
We calculate prices based on the amount of memory of your hosts
| Max. host memory | Applications, services and hosts | Cloud infrastructure only |
|---|---|---|
| 1.6 GB | USD 0.035/h | USD 0.0105/h |
| 4GB | USD 0.0875/h | USD 0.02625/h |
| 8GB | USD 0.175/h | USD 0.0525/h |
| 16GB | USD 0.35/h | USD 0.105/h |
| >16GB | n* USD 0.35/h | n* USD 0.105/h |
n=ceil(amount of host memory / 16)
If your host memory is over 16GB, the price will rise by USD 0.35/h for application, services and host monitoring and USD 0.0105/h for cloud infrastructure monitoring with every started 16GB.
How do you define a session (i.e., a user visit)?
A session covers any interaction between a customer’s browser and your application. A session includes at least one action. You aren’t charged for bounce visits (i.e., visits that only include a single user action). Sessions end when a user’s browser closes or is inactive for 30 minutes.
What’s synthetic monitoring?
Synthetic monitoring is the equivalent of simulated user interaction on your website. Availability monitoring with synthetic monitoring lets you proactively know when your application is inaccessible or when performance has degraded below baseline performance. Synthetic monitoring is not just simple pinging, it uses a real browser engine. You can even use the Dynatrace recorder to record multiple user interactions. Once you’ve captured the user journey, the defined synthetic monitoring will run automatically at regular intervals to test your site’s availability and functionality.
What is a monitor action?
A Browser Monitor or Browser Clickpath Monitor “Action” is an interaction with the Synthetic browser that triggers a web request; including a page load, navigation event or action that triggers an XHR request. Browser Monitors have a single synthetic interaction (e.g. performance and availability of a single URL) and consume 1 (one) “Action”. Browser Clickpaths are a sequence of pre-recorded synthetic actions. Browser Clickpaths consume 1 (one) “Action” for every interaction that triggers a web request. Scroll downs, keystrokes or clicks that do not trigger a web request are not counted as an “Action.” For example, a recorded Clickpath that navigates through 2 pages, and clicks 1 button which triggers an XHR request consumes 3 “Actions”. If this synthetic monitor runs every 15 minutes from 2 locations for 1 day it would consume: 3 * (60/15) * 2 * 24 = 576 “Actions” for that 1 day.
Can I buy application monitoring or user experience monitoring separately, or do I need to buy both?
Although real user monitoring, application monitoring, and synthetic monitoring are sold as a package, you only pay for what you use. So, if you only use real user monitoring, you don’t even need to install an agent. As long as you don’t inject our agentless RUM JavaScript tag into your webservers (which would generate user sessions) or use synthetic monitoring to measure your site’s availability and performance, there will be no additional charges.
Do you offer discounts for startups on a shoestring budget?
Yes, we love startups! Contact Dynatrace sales for a quote.
I have a dynamic environment. Will that affect my pricing?
Dynatrace was built with dynamic application environments in mind. We give you all the flexibility you need to monitor your servers on the fly. You only pay for what you use. Nothing more.
What if I decide to cancel, is there a penalty?
If you’re using our pure consumption-based pricing plan, there is no contract to sign and no penalty. You can stop using Dynatrace whenever you wish and only pay for what you’ve used.
Is it difficult to remove Dynatrace from my application?
Removing Dynatrace is easy. We supply you with an uninstall script that you can use to remove all traces of Dynatrace from your servers. Alternatively, you can turn off Dynatrace whenever you want to stop monitoring.
What do I pay for maintenance?
Nothing. Dynatrace SaaS is purely cloud-based software!
Can I try it before I buy it?
Yes, you can try Dynatrace for free to start, with 1,000 host hours and 50,000 user sessions.
What happens when my free usage period ends?
You’ll be prompted to enter your billing information. Contact Dynatrace sales at any time to update your account and continue using Dynatrace SaaS.
When do I pay?
You’ll be billed for your Dynatrace usage at the end of each 30-day billing period.
Accelerate your digital business with Dynatrace
- Full featured Digital Performance Management.
- Available on-premises or as SaaS.
- Easily covering hundreds of hosts, scaling with your business.
- Integrate the open Dynatrace ecosystem into your application landscape with plugins and APIs.
- Perpetual licenses are available, as well as annual plans.
Digital performance management for web-scale environments
- Full featured Digital Performance Management.
- Available on-premises or as SaaS.
- Built for the world’s largest applications and highly dynamic microservices and container environments.
- Scales to 100,000+ hosts, millions of visitors, and trillions of events per day.
- Integrate the open Dynatrace ecosystem into your application landscape with plugins and APIs.
- Perpetual licenses are available, as well as annual plans. Licensing as elastic as your environment!
