Services & Support

“The fast response and quick handling has been a great experience! In our weekly coaching sessions we’ve been introduced to Best Practices that we didn’t even realize we needed to know.”

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Help at every stage

  • Documentation

Documentation

View our documentation for deploying and monitoring your system.

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  • Contact Support

Dynatrace support

Open a new support ticket or view your existing tickets.

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  • Live Chat

Live chat

Contact Dynatrace using the in-product live chat.

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  • Community forums

Community forums

Participate and join our community forums. Find answers to your questions.

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  • University

Dynatrace University

Knowledge is power. Learn, apply, and grow at your own pace.

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  • Meetups & Events

Meetups & Events

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Your unique Dynatrace ONE experience


Our team of designated Product Specialists and Customer Success Managers provide strategic guidance from the initial deployment through your continued usage of the solution.

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Dynatrace ONE

Dynatrace University

Our self-paced e-learning is designed to get you started with Dynatrace. Learn at your own speed. Dynatrace University is available 24/7—whenever you need it.

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Dynatrace Services


Our team of highly skilled consultants deliver strategic guidance and leadership designed to drive innovation. Whether you're working onsite or remotely, Dynatrace Services has an offering designed for every stage of your Digital Performance Management journey.

  • Acceleration

Acceleration

Dynatrace Acceleration Services gets your team up and running quickly.

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  • Acceleration

Conversion

Accelerating your transformation from traditional monitoring to Dynatrace full-stack, AI-powered monitoring.

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  • Acceleration

Business insights

Strategic performance optimization to drive real business results.

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  • Acceleration

Platform extensions

Dynatrace platform extensions extend the capabilities of Dynatrace OneAgent within your ecosystem.

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  • Acceleration

Transformation

Dynatrace experts help you discover new use-cases and apply best practices to accelerate value from Dynatrace.

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  • Acceleration

Explore All Services

Our team of highly skilled consultants deliver strategic guidance and leadership designed to drive innovation.

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Join the biggest software performance community

Discover a new world and join our community of experts.

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"A key characteristic of the Dynatrace ONE model is the colocation of the service staff with engineering, product and sales teams. This enables Dynatrace to be more agile and respond to customer needs in a much more integrated way, as the different business units work closely together."

Gartner, SWOT: Dynatrace, Application Performance Monitoring, Worldwide, Federico De Silva and Charley Rich, 31 August 2018

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