Dynatrace ONE Experience

Providing always on live-chat, proactive technical support, and product onboarding.

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Dynatrace ONE Premium

Dynatrace ONE Premium

  • 24/7 Premium Support
  • Dedicated Product Specialists

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Quick Start Dynatrace

Acceleration Services

  • Strategy and adoption
  • 200 experts worldwide

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Conversion Planning

Dynatrace University

  • Self-service enablement
  • Product certifications

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Get proactive support with Dynatrace One Premium

Dynatrace ONE Premium even exceeds the quick, easy and seamless support of Dynatrace One:

  • Proactive engagement & analysis by designated experts
  • Follow the sun 24/7 x 365 live chat and improved response times
  • Direct access to Dynatrace architects and R&D teams

Dynatrace One Map

Dynatrace ONE Dynatrace ONE Premium
Digital onboarding & enablement
Customer Support Center Access
Hours of Operation 8/5 x business days 24/7 x 365
Live chat
Prioritized Chat Availability  
Designated Customer Success Manager  
Designated Product Specialists  

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Dynatrace services

Our team of highly skilled consultants deliver strategic guidance and leadership designed to drive innovation.

Whether onsite and remote, we have an offering designed for every stage of your Digital Performance Management journey.


Dynatrace Acceleration Services gets your team up and running quickly. Put our experts to work to help drive your digital transformation.

  • Grow your deployment
  • Enable your team.

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Acceleration Services

Conversion Validation


Accelerating your transformation from traditional monitoring to Dynatrace full stack, AI-powered monitoring. Dynatrace's Conversion offering will take you from Gen2 Monitoring to a modern monitoring platform.

  • Technical conversion to a best-in-class product
  • Culture change required to drive innovation

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Business Insights

Strategic performance optimization to drive real business results.

  • Ongoing expertise to drive strategic performance optimization
  • Offload the detailed analysis and reporting needed to run your business

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Business Insights Assessments

Cloud Automation Integration

Platform Extensions

Weave Dynatrace into the fabric of your enterprise ecosystem. Dynatrace Platform Extensions will extend the capabilities of the Dynatrace OneAgent into your ecosystem.

  • ITSM products, such as ServiceNow and Cherwell
  • 3rd party data sources such as DataPower and F5

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Dynatrace experts will help you to discover new use-cases and apply best practices to accelerate value from Dynatrace.

  • Discover new use-cases and employ best practices
  • Accelerate the value you receive from Dynatrace

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Business Insights

Dynatrace University



Our self-paced e-learning is designed to get you started with Dynatrace. Learn at your own speed. Dynatrace University is available 24/7 - whenever you need it.

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Instructor Led Training

Led by Dynatrace Certified Consultants, learn through hands-on labs, and knowledge checks to ensure understanding of key capabilities and topics

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Prove that you are a Dynatrace champion in your organization. Dynatrace offers product certifications at the Associate, Professional, and Master levels.

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Go to Dynatrace University

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