Trust Center

At Dynatrace, we work to embody a privacy-by-design and security-by-design approach in every aspect of our work. Learn more about our commitment to providing you with control and transparency over your data.

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Compliance and certifications

Certifications	Dynatrace	Dynatrace Managed	Dynatrace for Gov. (USA)	Region
ISO 27001	Yes	Yes	Yes	Global
SOC 1 Type II	Yes	Yes	Yes	Global
SOC 2 Type II	Yes	Yes	Yes	Global
FIPS 140-3**	-	-	Yes	US
FedRAMP Moderate	-	-	Yes	US
StateRAMP Moderate	-	-	Yes	US
TX-RAMP Level 2	Yes	-	Yes	US
CSA STAR Level 1	Yes	Yes	Yes	Global
CSA STAR Level 2	Yes	Yes	Yes	Global
HIPAA	Yes*	-	-	US
PCI DSS	Yes*	-	-	Global
TISAX	Yes	Yes	-	EMEA
IRAP	Yes	-	-	APAC
Data Privacy Framework (DPF)	Yes	Yes	Yes	EMEA
GDPR***	Yes	Yes	Yes	EMEA
CCPA***	Yes	Yes	Yes	US

* Those accreditations are not available for Dynatrace Classic
**When configured to be in FIPS mode, our OneAgent module is working according to the FIPS 140-3 computer security standard and is currently in the review process
***Dynatrace also supports many other privacy laws globally

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Guide to reviewing Dynatrace

Step 1

Start with detailed documentation

Access our extensive documentation in the Trust Center and Documentation. Share it promptly with your security and privacy reviewers to jump-start the review process.
Step 2

Request in-depth reports

For penetration test reports, security audits, and other sensitive documents, contact your Dynatrace account executive. These resources are available upon request with an NDA to support your review.

Step 3

Submit your questionnaire

Send us your security and privacy questionnaire for swift handling by our dedicated team. This allows your Dynatrace account team to focus on maximizing your value from Dynatrace.
Step 4

Engage with our experts

Should further questions arise after your reviewers examine the questionnaire, our security and privacy experts are ready to assist. We'll ensure all inquiries are addressed promptly for a seamless review experience.

Accessibility

At Dynatrace, we’re committed to following high accessibility standards that enable individuals with disabilities to easily access and use our platform. To achieve this, Dynatrace complies with the accessibility regulations, standards, and best practices specified in the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Levels A and AA.

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Illustration of the W3C Accessibility levels

Dynatrace SaaS operational state

Dynatrace is hosted in secure data centers that feature best-in-class security systems. This enables Dynatrace to deliver optimal availability and performance while protecting the security of private data.