John Van Siclen
Chief Executive Officer
John is a native Californian and long-time Silicon Valley exec. As a tech entrepreneur, he’s made a career of building highly successful companies in competitive growth markets. In fact, CRN Magazine named John a "Top 25 Disrupter" for his relentless focus on breaking the mold and championing new business models. And in 2019, Comparably recognized John as one of their Top 25 CEOs across all US companies over 1000 employees.
Upon moving to the east coast, John joined Dynatrace as CEO in 2008 and established headquarters for the company in Boston. Over the past 12 years, Dynatrace has grown rapidly from 60 employees to over 2200 today. Balancing a keen focus on customer success with relentless innovation to anticipate disruptive opportunities, Dynatrace has emerged as both market and technology leader in the rapidly growing software intelligence market. With strong growth and market leading product, Dynatrace became a public company in the summer of 2019, trading on the NYSE under the ticker ‘DT’. John is a graduate of Princeton University, the father of 4 boys and a US Pond Hockey Seniors Champion.
SVP, Chief Technology Officer
Always driven by what’s just over the horizon, Bernd is taking Dynatrace solutions into a brilliant future. He’s a serial entrepreneur, Dynatrace being his third successful venture. With more than 15 years of engineering leadership under his belt, Bernd is a named inventor on 20 Dynatrace patents used in PurePath®, SmartScape®, DEM and other technologies that drive the Dynatrace® software intelligence platform. He believes in paying his experience forward so, in his spare time, he advises startup companies, speaks at entrepreneurial events and supports academic technology research. An adventurous spirit, Bernd prefers alpine or oceanic adventures to relaxing on a beach. He applies the same drive and determination to keeping Dynatrace on the leading edge of Software Intelligence.
SVP, Global Sales
Responsible for Dynatrace’s Global Sales and Partner Organization, Steve and his team have successfully expanded the Dynatrace platform to the world’s largest and most progressive organizations, across every major vertical, cloud provider, and solution provider. Steve’s approach, employing market-leading technology, and working closely with the customer providing insights and understanding their business objectives, is what leads to a successful customer experience and realized mutual value. Steve has a degree, with Honors, in Electrical Engineering from Pennsylvania State University and serves on the Customer Advisory Board at the College of Information Sciences and Technology at Penn State. Over his more than three decades in the software industry, he has held senior sales management positions with NetScout, IBM, Seagate, GeoTrust, Forcepoint, and Raytheon Cyber Products.
SVP, Chief Customer Officer
As the CCO and head of Dynatrace Expert Services, Andrew’s first passion is customers. More specifically, making customers successful. Clearly, bringing our customers’ voice to the center of all we do is the role he was born to fill. With more than 15 years at Dynatrace, he knows that our expert services organization—the largest digital performance management brain trust on the planet—helps customers achieve business-relevant outcomes. Outside of Dynatrace, Andrew fly fishes with his kids and plays a mean jazz piano. Whether he’s helping his son land his first trout or a customer see how technology can change their lives, he lives for "A-HA!" moments.
Chief Marketing Officer
Mike is responsible for Dynatrace’s global marketing organization as our Chief Marketing Officer. A Silicon Valley native, Mike has a long history of building companies in enterprise software markets. He is passionate about developing markets, companies, and products that meet customer’s needs. Prior to Dynatrace, he was SVP of Big Data Services at SAP which he joined through the successful sale of big data as a service pioneer, Altiscale. When not at Dynatrace, you can find Mike doing something outside, spending time with his family or preferably the two simultaneously. Mike holds an MBA from Northwestern University’s Kellogg School of Management and a BS from Santa Clara University.
SVP, Business Operations
Matthias joined Dynatrace in 2014 as a General Manager to help to bring the new Dynatrace Platform under development to market. In 2016, Matthias shifted to go-to market with the focus on how the new Enterprise Platform would be co-deployed with Dynatrace’s existing product set. As the Dynatrace Platform got into exponential growth throughout 2017, he took on the task of SaaSifying the post sales operations which covers today all aspects of cloud operations, customer adoption, retention, growth and tech support. With the launch of the innovative Dynatrace ONE customer experience offering, he drives an important differentiator for Dynatrace in the industry. Matthias holds a Master’s Degree in Business from the University of Linz and worked the last 20 years in various Sales Management and General Management roles, prior to leading a team of amazing people at Dynatrace. A dedicated father of two girls, Matthias has been known to dive with whale sharks in the waters around Thailand.
VP, Global Customer Experience
Shawn is a builder at heart, with over 20 years’ experience in the Silicon Valley technology business. Whether it’s IT infrastructures, customer-centric teams or community organizations, give him the raw materials and he’ll create something amazing. Shawn helped architect, build and operate our first globally distributed digital experience monitoring network, then added customer support and internal IT for this operation along the way. More recently, he rebuilt our customer success organization, producing record retention rates for our digital experience solutions. When he’s not helping customers transform their monitoring strategy to focus on customer experience, he spends time with his family outdoors or serves on several non-profit boards and commissions in his community.