Our Leadership

Rick is responsible for the overall strategy and performance of Dynatrace, including our commitment to delivering immense customer value in an AI-first world. Rick brings over 30 years of experience scaling technology companies, including building multi-billion-dollar businesses in highly competitive growth markets. He most recently served as President at Akamai Technologies, where he helped grow the company from under $1B to over $3B in revenue, including the establishment and growth of a $1B+ security business. He also held senior leadership roles at Cisco Systems. Rick holds an MBA and a B.A. in Quantitative Economics from Stanford University.

Jim leads the global finance organization at Dynatrace, overseeing accounting, risk and compliance, tax, treasury, investor relations, corporate development, and IT. He brings more than 30 years of experience building and scaling finance functions at leading technology companies, including serving as Executive Vice President and CFO at Akamai Technologies. Jim focuses on enabling disciplined growth through data-driven financial strategy and operational clarity. He holds an MBA from Clark University and a B.S. in Finance from Bentley College.

Nicole leads Dynatrace's global legal and compliance functions and oversees the company’s sustainability program. She helps ensure Dynatrace products and services uphold the highest standards of trust and privacy and plays a central role in advancing AI practices grounded in strong ethical and regulatory frameworks. Nicole brings more than 25 years of experience across major legal disciplines, including serving as Deputy General Counsel and Chief ESG Officer at Akamai Technologies and as a partner at Goodwin Procter. She holds a J.D. from the University of Virginia School of Law and a B.A. from Boston College.

Bernd Greifeneder is a seasoned technology entrepreneur and chief innovator who has founded and scaled multiple successful ventures. As Dynatrace's Founder and CTO, he is a pioneer in AI-powered observability and is a named inventor on 20 patents spanning the company’s core technologies. The AI approaches and models that Bernd and his team shape deliver the precise, contextual, real-time intelligence that thousands of organizations rely on to power the agentic business - providing the trusted context that enables AI agents to act safely and autonomously across software development, IT operations, security, and business processes. Outside of his work at Dynatrace, Bernd advises startups and supports academic research advancing autonomous, intelligent digital systems worldwide. Bernd holds a M.S. in Computer Science and a B.S. in Computer Science from Johannes Kepler Universität Linz in Austria.

Colleen Kozak leads AI-driven transformation at Dynatrace, redefining how modern enterprises scale and operate across people, process, and technology. With more than 25 years of experience in technology operations, she translates strategy into outcomes that drive growth and customer value, transforming Dynatrace into an AI-first organization. Prior to Dynatrace, she served as Vice President of Strategy and Operations at Akamai Technologies, helping scale the business from $1 billion to nearly $3.5 billion in revenue. She holds a B.S. in Mechanical Engineering from Lafayette College.

Steve leads Dynatrace’s global customer organization, including customer success, professional services, and support. With more than 25 years of experience in technology and service management, including serving as CIO at both CrowdStrike and Splunk, he brings a valuable enterprise executive perspective to helping customers accelerate business outcomes and maximize the value of their technology investments. Drawing on leadership experience at Zscaler, CrowdStrike, Splunk, and Cisco, Steve understands firsthand the priorities and challenges facing modern IT leaders. Through AI-powered observability and data-driven operations, he helps organizations drive adoption, improve performance, and achieve lasting success with Dynatrace. He holds a B.A. in Economics from Yale University.

Michael leads the global Dynatrace People and Culture team, shaping the talent strategy and culture that enable an AI-powered workforce and purposeful growth. He also co-leads the company’s AI enablement and adoption efforts. He is a seasoned HR executive committed to fostering a culture of innovation, continuous growth, and inclusion, supported by data-informed people practices. Michael has a track record of building high-performing teams and scaling global organizations, including leadership roles at Alight Solutions, NGA Human Resources, Vistaprint, Travelocity, and Cisco. He holds a B.A. (Hons) in Business Studies from the University of Brighton.

Alex Scheran is a technology leader with over 20 years of experience building and scaling high-performance engineering teams. He leads software development within Dynatrace's global R&D organization. Since joining in 2005, Alex has shaped the company's engineering culture and its ability to scale innovation. Today, he is at the forefront of Dynatrace's Agentic Engineering transformation, advancing how AI-powered workflows redefine software development across the AI software development lifecycle (AISDLC). Alex holds a degree in Software Engineering from Johannes Kepler Universität Linz in Austria.

Steve Tack leads Dynatrace's product strategy and its application — how the company translates technology into outcomes for customers. He is focused on advancing an AI-powered product portfolio that gives organizations greater clarity and control over increasingly complex digital environments. With over 20 years of leadership across product, engineering, and technical sales, Steve pairs sharp commercial instinct with a deep focus on what customers actually need. Steve holds a B.A. in Economics from Kalamazoo College.

Dan leads the company's global go-to-market strategy and revenue organization. He is passionate about helping customers accelerate business outcomes through innovative technology, trusted relationships, and measurable impact. He believes sustainable growth comes from understanding customers' goals, delivering on commitments, and building strong partnerships. He also champions a strong partner ecosystem that fosters innovation, deepens customer relationships, and creates long-term value. With more than 30 years of experience in sales leadership, customer engagement, and business management, Dan has held senior leadership roles at VMware, Dell EMC, and ADP. Dan studied at the University of Buffalo.