Typically, access-management solutions place more emphasis on the partitioning of information than they do on the sharing of information across teams. This can lead to severely compromised information exchange within and between teams.
At Dynatrace, we believe that collaborative teamwork and communication are vital to the successful monitoring of large IT systems. With management zones, Dynatrace now provides you with a powerful information-partitioning mechanism that simultaneously promotes collaboration and the sharing of relevant team-specific data while still ensuring secure access controls.
What is a management zone?
Each customizable management zone comprises a set of monitored entities in your environment, be it hosts that share a common purpose, a specific application, a staging environment, or services of a certain technology. Management zones may overlap, just as team responsibilities often overlap. Users may be granted access to entire environments, a specific management zone, or a subset of related management zones. Each Dynatrace user sees an auto-filtered view comprised of only the management zones that that user has permission to view. Users who have access to multiple management zones can focus on any particular management zone and filter all Dynatrace views so that they only see the metrics that are related to the entities of that particular management zone.
The Problems page is also filtered based on the selected management zone—only those problems that affect entities in the currently selected management zone are included. However, when a problem spans multiple management zones, each user sees a full end-to-end view of the problem, but they can only analyze the details of the hosts, processes, services, and applications that the user has permission to view within their assigned management zones. This ensures productive and effective collaboration while still enforcing rigid access restrictions where it matters.
Note: This feature is currently in Beta.