Respond to service failures faster with PagerDuty incident management
Dynatrace offers an out-of-the-box PagerDuty integration that automatically pushes Dynatrace problem notifications to PagerDuty incident management.
From the PagerDuty incident, you can drill down to Dynatrace to see the line of code affected and quickly isolate the root cause.
In Dynatrace you have dashboards for every role – Dev, Ops, and Business – so that everyone can look at the same picture and source of truth, eliminating the back and forth common to most incident war rooms. Also, if the incident is resolved in Dynatrace, it will be automatically resolved in PagerDuty as well.
PagerDuty’s sophisticated and customizable escalation policies and schedules are ideal for informing responsible DevOps teams about detected problems. With the Dynatrace PagerDuty Integration DevOps are able to:
Dynatrace identifies performance issues before the user experience is affected by them. Problems are prioritized based on their impact. So you always know how severe a problem is and if it’s impacting the user’s experience.
“We’re intrigued by its capability to work almost out of the box as well as being able to monitor system aspects as well as application performance and user experience.”
PagerDuty is an agile incident management platform that integrates with IT Operations and DevOps monitoring stacks to improve operational reliability.
With Dynatrace’s PagerDuty plug-in you can be notified about incidents when they occur. From the PagerDuty incident, you can drill down to Dynatrace to see the line of code affected and quickly isolate the root cause.