IBM iSeries (AS/400)

Learn how to monitor IBM iSeries (formerly known as AS/400) using the IBM iSeries ActiveGate extension.


  • IBM iSeries 7.2+ host
  • An Environment ActiveGate (version 1.155+) that isn't used for synthetic or mainframe monitoring
  • IBM iAccess installed on the ActiveGate

Interested in iSeries monitoring with Dynatrace?

Great news, the iSeries ActiveGate extension is part of our Early Access Program (EAP). To enroll, complete this form.

ActiveGate Installation

Extension installation

  1. After successful enrollment in the EAP, you'll be provided with the extension install files ( and Don't rename the files.

  2. Depending on the OS that your ActiveGate runs on, unzip either or to the plugin_deployment directory of your ActiveGate host.

  3. If the resulting directory structure isn't either.\plugin_deployment\linux.custom.remote.python.iseries\ or .\plugin_deployment\windows.custom.remote.python.iseries\, please make the neccessary changes.

  4. Restart the Dynatrace Remote Plugin Module service.

    • On Linux, restart the service using the following commands with admin rights:
      • systemctl restart remotepluginmodule.service
    • On Windows, run these two commands in a Command Prompt launched as Admin:
      • sc stop "Dynatrace Remote Plugin Module"
      • sc start "Dynatrace Remote Plugin Module"
  5. Return to the Dynatrace web UI. Click Settings, the Add new technology monitoring button, and finally the Add ActiveGate plugin button.

  6. Click the Upload plugin button and upload the zipped file used in step 2.

  7. Enter the endpoint information requested for connecting to the iSeries host:

    • Endpoint name: Type a meaningful endpoint name.
    • Username: The username for connecting to the iSeries host.
    • Password: The user's password.
    • Host: The hostname/IP of the host.
    • Name of the group: If the host is part of a cluster, type the name here to group the devices in the GUI.


    1. Troubleshoot ActiveGate plugin installation issues



  • Total active threads
  • CPU utilization


  • Auxiliary storage pool used %
  • Temporary disk space used


  • Total jobs
  • Active jobs
  • Highest CPU
  • Highest I/O operations


  • Page faults (*BASE)
  • Page faults (*MACHINE)
  • Current threads (*BASE)
  • Current threads (*MACHINE)