IBM i (formerly known as IBM iSeries or IBM AS400)

Learn how to monitor IBM i (formerly known as AS/400 or iSeries) using the IBM i ActiveGate extension.


  • Dynatrace 1.170 or above
  • Environment ActiveGate 1.170 or above
  • IBM i (formerly iSeries/ AS400) 7.2+ host
  • Network communication between ActiveGate and IBM i machine
  • An ODBC driver manager installed on your ActiveGate host
  • DB2 for i ODBC driver installed on the ActiveGate

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Environment ActiveGate installation

Please note that ActiveGate version 1.175+ has the ActiveGate plugin module installed by default.

ActiveGate plugin module installation

ActiveGate version 1.175+ has the ActiveGate plugin module installed by default.

ODBC driver manager installation (Linux only)

  • If your ActiveGate host is running on Linux, please install the unixODBC driver manager according to your environment:
    • RedHat: yum install unixODBC
    • Ubuntu: apt-get install unixodbc-dev unixodbc-bin unixodbc

DB2 for i ODBC driver

IBM provides an ODBC driver for Windows and Linux applications to connect to IBM i. These ODBC drive packages can be downloaded from IBM’s ESS site. Instructions on downloading these drivers are here. Please note that you only need to download and install either the Linux or Windows AP package (depending on your ActiveGate platform). You do not need to install the Java base client, as it does not have the ODBC drivers.

Extension installation

  1. Obtain the install file ( Don't rename the file.

  2. Unzip to the plugin_deployment directory of your ActiveGate host.

  3. If the resulting directory structure isn't .\plugin_deployment\custom.remote.python.ibm_i\, please make the necessary changes.

  4. Restart the Dynatrace Remote Plugin Module service.

    • On Linux, restart the service using the following commands with admin rights:
      • systemctl restart remotepluginmodule.service
    • On Windows, run these two commands in a Command Prompt launched as Admin:
      • sc stop "Dynatrace Remote Plugin Module"
      • sc start "Dynatrace Remote Plugin Module"
  5. Return to the Dynatrace web UI. Click Settings, the Add new technology monitoring button, and finally the Add ActiveGate plugin button.

  6. Click the Upload plugin button and upload the zipped file used in step 2.

  7. Enter the endpoint information requested for connecting to the host:

    • Endpoint name: Type a meaningful endpoint name.

    • User: Account to authenticate against IBM i Series machine. The account will need to connect to internal DB2 tables and query system tables. The account needs sufficient privileges to query and connect to system schemas. The account must have QPMCCDATA authority to create/use aliases for member files of Performance Collection objects *COL and to query members of QPFRDATA and QMPGDATA collection libraries and QSYS schemas. IBM recommends a user with a similar profile to QSECOFR with SECADM privileges.

    • Password: The user account's password.

    • Host: The hostname/IP of the host.

    • Comma-separated jobs: Enter job names (not full qualified names) to collect performance data for jobs matching this filter.

    • Comma-separated queues: Enter message queues to collect message counts of queues matching this filter. Leave it blank for no message counts. Enter “*” for all queues or enter specific queue names separated by commas.

    • Source for performance data: Select from one of four choices.

      • Catalog views: This collects performance data from catalog views contained in the QSYS2 schema. This option does not use Performance Collection Services and provides a smaller set of metrics.
      • Default Perf Collection CRTPFRDTA (Existing): This only collects performance data from an existing Performance Collection profile. The DEFAULT performance collection profile is the one that IBM i provides out of the box and normally has an interval of 15-minute aggregated data. Dynatrace extensions pull data every minute so if you pull data from longer interval data sources such as 15-minute intervals, you will see datapoints repeated on Dynatrace for 15 minutes.
      • SYSMON Perf Collection CRTPFRDTA2 (Overwrite): Creates a new SYSMON Performance Collection Service profile of 1-minute aggregated data and overwrites any existing SYSTEM MONITORING profile. You can only have 1 SYSMON profile so this is the reason for overwriting. Please ensure that no other monitoring tool is using this profile as it will be overwritten. This option provides the most accurate minute to minute performance data. The data retention of this System Monitoring profile is 24 hours. Please be aware that the collection of performance data in 1-minute intervals for 24 hours may consume a lot of storage and it depends on the number of disks attached, active jobs, etc.
      • SYSMON Perf Collection CRTPFRDTA2 (Existing): Uses any existing SYSMON Performance Collection Service profile in case you already are. If categories are missing in this profile, metrics from those categories will be skipped and not seen on Dynatrace. Dynatrace extensions pull data every minute so if you pull data from longer interval data sources such as 15-minute intervals, you will see datapoints repeated on Dynatrace for 15 minutes.

      Categories used by performance collection services:

        * System-level data
        * Disk storage
        * Jobs (MI tasks and threads)
        * Jobs (oerating system)
        * Memory pool
        * System CPU
    • Name of group: If the host is part of a group, enter the name here to group the devices in the GUI. This will group your devices in your Technologies view.

    • ActiveGate: Choose the ActiveGate where the plugin resides.


Troubleshoot ActiveGate plugins



  • CPU Utilization %
  • Interactive CPU Utilization %
  • Scaled Speed Vs. Nominal %
  • Physical CPU % consumed in shared pool
  • Virtual CPU % consumed in shared pool
  • Disk ASP Used %
  • Disk Temporary Used %
  • Total Jobs
  • Active Jobs
  • Total Active Threads


  • Virtual CPU Utilization %


  • Page Faults
  • Fault rate
  • Current number of threads
  • DB faults
  • Non-DB faults
  • DB fault rate
  • Non-DB fault rate


  • CPU %
  • Suspended time
  • I/O operations
  • Page faults


  • Busy %
  • Response time
  • Total I/O operations
  • Read operations
  • Write operations
  • Total operations rate
  • Read operation rate
  • Write operation rate
  • Total KB Read size
  • Total KB Write size
  • KB Read size rate
  • KB Write size rate
  • Read cache hit ratio
  • Write cache hit ratio
  • Avg. service time
  • Avg. wait time