IBM DataPower

Learn how to monitor DataPower devices using the DataPower ActiveGate extension.

Getting started

To get started, just click the chat button in the upper-right corner of the Dynatrace menu bar to contact a Dynatrace ONE Product Specialist. Dynatrace ONE will make sure you have what you need to monitor DataPower devices.


  • A DataPower appliance with the XML Management Interface enabled.
  • An Environment ActiveGate (version 1.155+) that has the ActiveGate plugin module installed and isn't used for synthetic or mainframe monitoring.
    • ActiveGate version 1.175+ is ready to accept and run plugins. If you are running an earlier version of ActiveGate, see Install ActiveGate plugin module for instructions on installing the plugin module.
    • For Environment ActiveGate installation instructions, see Dynatrace ActiveGate.
    • One environment ActiveGate can typically support 30-50 DataPower devices.

Extension installation

After the extension has been added to your license

  1. Get the install file ( from your Dynatrace ONE Product Specialist via live chat. Don't rename the file.

  2. Unzip to the plugin_deployment directory of your ActiveGate host.

  3. If the resulting directory structure isn't .\plugin_deployment\custom.remote.python.datapowerxml\, please make the necessary changes.

  4. Restart the Dynatrace Remote Plugin Module service.

    • On Linux, restart the service using the following commands with admin rights:
      systemctl restart remotepluginmodule.service  
    • On Windows, run these two commands in a Command Prompt launched as Admin:
      sc stop "Dynatrace Remote Plugin Module"  
      sc start "Dynatrace Remote Plugin Module"  
  5. In Dynatrace, select Settings, Add new technology monitoring, and Add ActiveGate plugin.

  6. Select Upload plugin and upload

  7. Enter the endpoint information requested for connecting to DataPower device:

    Setting Details
    Endpoint name Enter a meaningful endpoint name.
    User The username for the account connecting to the XML Management Interface.
    Password The password for the account.
    URL to the XML Management Interface The domain name entered will be used for differentiating the devices if there are multiple devices.
    Require a valid SSL certificate Select if a valid SSL certificate is required. Even if the certificate validation is disabled, the extension will communicate via HTTPS if the device is configured for that.
    Path to a CA_BUNDLE file or directory The absolute path to self-signed certificates of trusted CAs.
    Enable debug logging Select this only if Dynatrace ONE requests it so they can investigate an issue.
    Comma-separated domains Allows for filtering of domains that are to be monitored.
    Comma-separated services Allows for filtering of services that are to be monitored.
    Comma-separated interfaces Allows for filtering of interfaces that are to be monitored.
    Comma-separated tasks Allows for filtering of tasks that are to be monitored.
    Comma-separated XML managers Allows for filtering of XML managers that are to be monitored.
    Comma-separated log targets Allows for filtering of log targets that are to be monitored.
    Comma-separated additional IPs Allows for filtering of additional IP addresses that are to be monitored.
    Name of the group If the device is part of a cluster, enter the name here to group the devices in the Dynatrace web UI.

Troubleshoot ActiveGate plugins

See Troubleshoot ActiveGate plugins.


The IP address of all network interfaces and the ports used by the services is automatically captured, as are the following metrics:


  • Availability %
  • CPU load %
  • Crypto Engine % Fully operational


  • Free encrypted
  • Total encrypted
  • Free temporary
  • Total temporary
  • Free internal
  • Total internal

Log events (split by domain and log target)

  • Processed
  • Dropped
  • Processed

Network (split by interface)

  • Connections accepted
  • Received throughput
  • Transmitted throughput
  • Received packets
  • Transmitted packets
  • Received dropped packets
  • Transmitted dropped packets
  • Received errors
  • Transmitted errors

Services (split by service and domain)

  • Service calls
  • Response time
  • Availability (enabled, but status is not up)

System usage

  • Load %
  • Pending messages in queue

Tasks (split by tasks)

  • Load %
  • Pending messages in queue
  • CPU %
  • Memory %
  • File count

WSM Agent (split by domains)

  • Active subscribers
  • Records lost
  • Pending records queue
  • Complete records queue

XML Manager

  • HTTP connection requests