Windows services availability

Dynatrace provides out-of-the-box availability monitoring of Windows services. Define a service you want to monitor based on its name and manage the scope of your monitoring using host groups. All the services you define have custom metric events for alerting enabled by default.

Define a monitored service

To monitor a Windows service

  1. In Windows, determine the Windows service name: open Services, find the service, and check its properties. Be sure to use the exact Windows-provided service name, because this is how Dynatrace identifies your service. In this example, we display the properties of Windows License Manager Service to see that the Windows service name is LicenseManager.

  2. In Dynatrace, select Settings > Monitoring > Windows services availability.

  3. Select Add new service and define the Windows service you want to monitor.

    • Display name is how the service will be presented in the Dynatrace web UI and in alerts. It can be the same as the display name used by Windows or you can make up a name more useful to you.
    • Service name is the exact Windows service name as determined in step 1.
    • Optional Host group narrows the Windows service availability monitoring to a host group of your choice.
  4. Select Create rule.

Custom events for alerting on Windows service availability

After you add a Windows service, a custom event for your Windows service availability alerting is created automatically, based on the OS Service availability metric. OneAgent checks the availability of your service every 10 seconds.

To modify event settings

  1. Go to Settings > Anomaly detection > Custom events for alerting.
  2. Filter the list by title.
    • To find a specific Windows service, enter the Display name (not the Service name) you provided when you defined the service to be monitored.
    • To list all Windows service availability events you defined, enter Windows service availability.

Learn how to customize metric events for alerting.