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Problems API - GET details

This API is deprecated. Use the Problems API v2 instead.

Lists all details of the specified problem.

The request produces an application/json payload.

GETManaged https://{your-domain}/e/{your-environment-id}/api/v1/problem/details/{problemId}
SaaS https://{your-environment-id}.live.dynatrace.com/api/v1/problem/details/{problemId}
Environment ActiveGate https://{your-activegate-domain}/e/{your-environment-id}/api/v1/problem/details/{problemId}

Authentication

To execute this request, you need an access token with Access problem and event feed, metrics, and topology (DataExport) scope. To learn how to obtain and use it, see Tokens and authentication.

Parameters

ParameterTypeDescriptionInRequired
problemIdstring

The ID of the problem you're inquiring.

pathrequired

Response

Response codes

CodeTypeDescription
200ProblemDetailsResultWrapper

Success

Response body objects

The ProblemDetailsResultWrapper object

ElementTypeDescription
resultProblem

The properties of a problem.

The Problem object

The properties of a problem.

ElementTypeDescription
idstring

The ID of the problem.

startTimeinteger

The start timestamp of the problem, in UTC milliseconds.

endTimeinteger

The end timestamp of the problem, in UTC milliseconds.

Has the value -1 if the problem is still open.

displayNamestring

The name of the problem, displayed in the UI.

impactLevelstring

The impact level of the problem. It shows what is affected by the problem: infrastructure, service, or application.

The element can hold these values
  • APPLICATION
  • ENVIRONMENT
  • INFRASTRUCTURE
  • SERVICE
statusstring

The status of the problem.

The element can hold these values
  • CLOSED
  • OPEN
severityLevelstring

The severity of the problem.

The element can hold these values
  • AVAILABILITY
  • CUSTOM_ALERT
  • ERROR
  • MONITORING_UNAVAILABLE
  • PERFORMANCE
  • RESOURCE_CONTENTION
commentCountinteger

The number of comments to the problem.

tagsOfAffectedEntitiesTagInfo[]

Tags of entities affected by the problem.

rankedEventsEvent[]

The list of events related to the problem.

rankedImpactsEventRestImpact[]

Provides impact information of the events in an aggregated form. For a more detailed impact analysis, see rankedEvents.

affectedCountsobject

The number of affected entities per impact level.

recoveredCountsobject

The number of entities that were affected, but recovered, per impact level.

hasRootCauseboolean

Indicates whether Dynatrace has found at least one possible root cause for the problem.

The TagInfo object

Tag of a Dynatrace entity.

ElementTypeDescription
contextstring

The origin of the tag, such as AWS or Cloud Foundry.

Custom tags use the CONTEXTLESS value.

The element can hold these values
  • AWS
  • AWS_GENERIC
  • AZURE
  • CLOUD_FOUNDRY
  • CONTEXTLESS
  • ENVIRONMENT
  • GOOGLE_CLOUD
  • KUBERNETES
keystring

The key of the tag.

Custom tags have the tag value here.

valuestring

The value of the tag.

Not applicable to custom tags.

The Event object

The properties of an event.

ElementTypeDescription
startTimeinteger

The timestamp of the event detection, in UTC milliseconds.

endTimeinteger

The timestamp of the event closure, in UTC milliseconds.

Has the -1 value if the event is still open.

entityIdstring

The ID of the affected Dynatrace entity.

entityNamestring

The name of the affected Dynatrace entity.

severityLevelstring

The severity of the event.

The element can hold these values
  • AVAILABILITY
  • CUSTOM_ALERT
  • ERROR
  • MONITORING_UNAVAILABLE
  • PERFORMANCE
  • RESOURCE_CONTENTION
impactLevelstring

The impact level of the event. It shows what is affected by the problem: infrastructure, service, or application.

The element can hold these values
  • APPLICATION
  • ENVIRONMENT
  • INFRASTRUCTURE
  • SERVICE
eventTypestring

The type of the event.

The element can hold these values
  • APPLICATION_JS_FRAMEWORK_DETECTED
  • APPLICATION_OVERLOAD_PREVENTION
  • AVAILABILITY_EVENT
  • CONNECTION_LOST
  • CPU_SATURATED
  • CUSTOM_ALERT
  • CUSTOM_ANNOTATION
  • CUSTOM_APPLICATION_OVERLOAD_PREVENTION
  • CUSTOM_APP_CRASH_RATE_INCREASED
  • CUSTOM_CONFIGURATION
  • CUSTOM_DEPLOYMENT
  • CUSTOM_INFO
  • DATABASE_CONNECTION_FAILURE
  • DEPLOYMENT_CHANGED_CHANGE
  • DEPLOYMENT_CHANGED_NEW
  • DEPLOYMENT_CHANGED_REMOVED
  • DYNATRACE_INTERNAL
  • EBS_VOLUME_HIGH_LATENCY
  • ELASTIC_LOAD_BALANCER_HIGH_BACKEND_FAILURE_RATE
  • ELASTIC_LOAD_BALANCER_HIGH_FAILURE_RATE
  • ELASTIC_LOAD_BALANCER_HIGH_UNHEALTHY_HOST_RATE
  • ERROR_EVENT
  • ESXI_HOST_VM_MOTION_ARRIVED
  • ESXI_HOST_VM_MOTION_LEFT
  • ESXI_HOST_VM_STARTED
  • ESXI_START
  • ESXI_VM_DISCONNECTED
  • ESXI_VM_MOTION
  • ESXI_VM_POWER_OFF
  • ESXI_VM_START
  • FAILURE_RATE_INCREASED
  • HIGH_CONNECTIVITY_FAILURES
  • HIGH_DROPPED_PACKETS_RATE
  • HIGH_GC_ACTIVITY
  • HIGH_LATENCY
  • HIGH_NETWORK_ERROR_RATE
  • HIGH_NETWORK_LOSS_RATE
  • HIGH_NETWORK_UTILIZATION
  • HOST_CONNECTION_FAILED
  • HOST_CONNECTION_LOST
  • HOST_DATASTORE_LOW_DISK_SPACE
  • HOST_DISK_LOW_INODES
  • HOST_GRACEFULLY_SHUTDOWN
  • HOST_LOG_AVAILABILITY
  • HOST_LOG_ERROR
  • HOST_LOG_MATCHED
  • HOST_LOG_PERFORMANCE
  • HOST_MAINTENANCE
  • HOST_NO_CONNECTION
  • HOST_OF_SERVICE_UNAVAILABLE
  • HOST_SHUTDOWN
  • HOST_TIMEOUT
  • HTTP_CHECK_GLOBAL_OUTAGE
  • HTTP_CHECK_LOCAL_OUTAGE
  • HTTP_CHECK_TEST_LOCATION_SLOWDOWN
  • INSUFFICIENT_DISK_QUEUE_DEPTH
  • JAVASCRIPT_ERROR_RATE_INCREASED
  • LAMBDA_FUNCTION_HIGH_ERROR_RATE
  • LOG_AVAILABILITY
  • LOG_ERROR
  • LOG_MATCHED
  • LOG_PERFORMANCE
  • LOW_DISK_SPACE
  • LOW_STORAGE_SPACE
  • MARKED_FOR_TERMINATION
  • MEMORY_RESOURCES_EXHAUSTED
  • MEMORY_SATURATED
  • MOBILE_APPLICATION_OVERLOAD_PREVENTION
  • MOBILE_APP_CRASH_RATE_INCREASED
  • MONITORING_UNAVAILABLE
  • OPENSTACK_HOST_VM_SHUTDOWN
  • OPENSTACK_HOST_VM_STARTED
  • OPENSTACK_KEYSTONE_SLOW
  • OPENSTACK_KEYSTONE_UNHEALTHY
  • OPENSTACK_VM_LAUNCH_FAILED
  • OPENSTACK_VM_MOTION
  • OSI_DOCKER_DEVICEMAPPER_LOW_DATA_SPACE
  • OSI_DOCKER_DEVICEMAPPER_LOW_METADATA_SPACE
  • OVERLOADED_STORAGE
  • PERFORMANCE_EVENT
  • PGI_CRASHED_INFO
  • PGI_HAPROXY_QUEUED_REQUESTS_HIGH
  • PGI_HAPROXY_SESSION_USAGE_HIGH
  • PGI_LOG_MATCHED
  • PGI_MEMDUMP
  • PGI_MYSQL_SLOW_QUERIES_RATE_HIGH
  • PGI_OF_SERVICE_UNAVAILABLE
  • PGI_RMQ_HIGH_FILE_DESC_USAGE
  • PGI_RMQ_HIGH_MEM_USAGE
  • PGI_RMQ_HIGH_PROCESS_USAGE
  • PGI_RMQ_HIGH_SOCKETS_USAGE
  • PGI_RMQ_LOW_DISK_SPACE
  • PROCESS_CRASHED
  • PROCESS_CUSTOM_AVAILABILITY
  • PROCESS_CUSTOM_ERROR
  • PROCESS_CUSTOM_PERFORMANCE
  • PROCESS_GROUP_LOW_INSTANCE_COUNT
  • PROCESS_LOG_AVAILABILITY
  • PROCESS_LOG_ERROR
  • PROCESS_LOG_PERFORMANCE
  • PROCESS_RESTART
  • PROCESS_UNAVAILABLE
  • RDS_AZ_FAILOVER_COMPLETED
  • RDS_AZ_FAILOVER_STARTED
  • RDS_BACKUP_COMPLETED
  • RDS_BACKUP_STARTED
  • RDS_OF_SERVICE_UNAVAILABLE
  • RDS_RESTART
  • RDS_RESTART_SEQUENCE
  • RESOURCE_CONTENTION
  • SERVICE_RESPONSE_TIME_DEGRADED
  • SLOW_DISK
  • SYNTHETIC_AVAILABILITY
  • SYNTHETIC_NODE_OUTAGE
  • SYNTHETIC_PRIVATE_LOCATION_OUTAGE
  • SYNTHETIC_SLOWDOWN
  • THREADS_RESOURCES_EXHAUSTED
  • UNEXPECTED_HIGH_LOAD
  • UNEXPECTED_LOW_LOAD
  • USER_ACTION_DURATION_DEGRADATION
  • VIRTUAL_MACHINE_SHUTDOWN
  • WEB_CHECK_GLOBAL_OUTAGE
  • WEB_CHECK_LOCAL_OUTAGE
resourceIdstring

The id of the resource the event occurred on.

resourceNamestring

The name of the resource the event occurred on.

statusstring

The status of the event.

The element can hold these values
  • CLOSED
  • OPEN
severitiesEventSeverity[]

Additional data on the event severity.

isRootCauseboolean

Indicates if the event is the root cause of a problem.

deploymentProjectstring-
cpuLimitInMHzinteger-
deploymentParamAddedstring-
affectedPrivateSyntheticLocationsstring[]-
isClusterWideboolean

For events with event type MONITORING_UNAVAILABLE, it may be that the event is occurring on the entire Dynatrace cluster. If this is true, it could be that there are problems on the Dynatrace side.

sourcestring-
effectiveEntitystring-
operatingSystemstring-
artifactstring-
cpuLoadnumber-
affectedRequestsPerMinutenumber-
annotationDescriptionstring-
browserstring-
The element can hold these values
  • APPLICATION
  • ENVIRONMENT
  • INFRASTRUCTURE
  • SERVICES
affectedSyntheticLocationsstring[]-
deploymentNamestring-
deploymentParamRemovedstring-
correlationIdstring-
userDefined50thPercentileThresholdnumber-
syntheticErrorTypestring[]

If the event type is one of the synthetic event types then we may have information about the error type. The names of those are returned in this field.

serviceMethodGroupstring-
referenceResponseTime90thPercentilenumber-
userActionstring-
minimumProcessGroupInstanceCountThresholdinteger-
referenceResponseTime50thPercentilenumber-
originalstring-
userDefined90thPercentileThresholdnumber-
deploymentVersionstring-
annotationTypestring-
affectedSyntheticActionsstring[]

If the event type is one of the synthetic event types then we may have information on which synthetic actions are affected by the event. The names of those are returned in this field.

affectedUserActionsPerMinutenumber-
activeMaintenanceWindowsEntityShortRepresentation[]-
mobileAppVersionstring-
userDefinedFailureRateThresholdnumber-
percentilestring-
The element can hold these values
  • 50th
  • 90th
customPropertiesobject-
remediationActionstring-
servicestring-
ciBackLinkstring-
geolocationstring-
serviceMethodstring-
changedstring-

The EventSeverity object

Additional data on the event severity.

ElementTypeDescription
contextstring

The metric used in the event severity calculation.

The element can hold these values
  • COMMAND_ABORT
  • CPU_READY_TIME
  • CPU_USAGE
  • CRASH_RATE
  • FAILURE_RATE
  • HYPERVISOR_PACKETS_RECEIVED_DROPPED
  • HYPERVISOR_PACKETS_TRANSMITTED_DROPPED
  • MEMORY_COMPRESSION_RATE
  • MEMORY_DECOMPRESSION_RATE
  • MEMORY_SWAP_IN_RATE
  • MEMORY_SWAP_OUT_RATE
  • MEMORY_USAGE
  • NETWORK_HIGH_RECEIVED_UTILIZATION_RATE
  • NETWORK_HIGH_TRANSMITTED_UTILIZATION_RATE
  • NETWORK_PACKETS_RECEIVED_DROPPED
  • NETWORK_PACKETS_TRANSMITTED_DROPPED
  • NETWORK_RECEIVED_ERROR_RATE
  • NETWORK_TRANSMITTED_ERROR_RATE
  • PAGE_FAULTS
  • PG_AVAILABLE
  • RESPONSE_TIME_50TH_PERCENTILE
  • RESPONSE_TIME_90TH_PERCENTILE
valuenumber

The value of the severity.

unitstring

The unit of the severity value.

The element can hold these values
  • Billion (bilcount)
  • Bit (bit)
  • BitPerHour (bit/h)
  • BitPerMinute (bit/min)
  • BitPerSecond (bit/s)
  • Byte (B)
  • BytePerHour (B/h)
  • BytePerMinute (B/min)
  • BytePerSecond (B/s)
  • Cores
  • Count (count)
  • Day (ds)
  • DecibelMilliWatt (dBm)
  • G
  • GibiByte (GiB)
  • GigaByte (GB)
  • Hour (hs)
  • KibiByte (KiB)
  • KibiBytePerHour (KiB/h)
  • KibiBytePerMinute (KiB/min)
  • KibiBytePerSecond (KiB/s)
  • KiloByte (kB)
  • KiloBytePerHour (kB/h)
  • KiloBytePerMinute (kB/min)
  • KiloBytePerSecond (kB/s)
  • M
  • MSU
  • MebiByte (MiB)
  • MebiBytePerHour (MiB/h)
  • MebiBytePerMinute (MiB/min)
  • MebiBytePerSecond (MiB/s)
  • MegaByte (MB)
  • MegaBytePerHour (MB/h)
  • MegaBytePerMinute (MB/min)
  • MegaBytePerSecond (MB/s)
  • MicroSecond (µs)
  • MilliSecond (ms)
  • MilliSecondPerMinute (ms/min)
  • Million (milcount)
  • Minute (mins)
  • Month (mos)
  • N/A
  • NanoSecond (ns)
  • NanoSecondPerMinute (ns/min)
  • PerHour (count/h)
  • PerMinute (count/min)
  • PerSecond (count/s)
  • Percent (%)
  • Pixel (px)
  • Promille (‰)
  • Ratio
  • Second (s)
  • State
  • Unspecified
  • Week (ws)
  • Year (ys)
  • k
  • mCores

The EntityShortRepresentation object

The short representation of a Dynatrace entity.

ElementTypeDescription
idstring

The ID of the Dynatrace entity.

namestring

The name of the Dynatrace entity.

descriptionstring

A short description of the Dynatrace entity.

The EventRestImpact object

The information about the event's impact.

ElementTypeDescription
entityIdstring

The ID of the affected Dynatrace entity.

entityNamestring

The name of the affected Dynatrace entity.

severityLevelstring

The severity of the event.

The element can hold these values
  • AVAILABILITY
  • CUSTOM_ALERT
  • ERROR
  • MONITORING_UNAVAILABLE
  • PERFORMANCE
  • RESOURCE_CONTENTION
impactLevelstring

The impact level of the event. It shows what is affected by the problem: infrastructure, service, or application.

The element can hold these values
  • APPLICATION
  • ENVIRONMENT
  • INFRASTRUCTURE
  • SERVICE
eventTypestring

The type of the event.

The element can hold these values
  • APPLICATION_JS_FRAMEWORK_DETECTED
  • APPLICATION_OVERLOAD_PREVENTION
  • AVAILABILITY_EVENT
  • CONNECTION_LOST
  • CPU_SATURATED
  • CUSTOM_ALERT
  • CUSTOM_ANNOTATION
  • CUSTOM_APPLICATION_OVERLOAD_PREVENTION
  • CUSTOM_APP_CRASH_RATE_INCREASED
  • CUSTOM_CONFIGURATION
  • CUSTOM_DEPLOYMENT
  • CUSTOM_INFO
  • DATABASE_CONNECTION_FAILURE
  • DEPLOYMENT_CHANGED_CHANGE
  • DEPLOYMENT_CHANGED_NEW
  • DEPLOYMENT_CHANGED_REMOVED
  • DYNATRACE_INTERNAL
  • EBS_VOLUME_HIGH_LATENCY
  • ELASTIC_LOAD_BALANCER_HIGH_BACKEND_FAILURE_RATE
  • ELASTIC_LOAD_BALANCER_HIGH_FAILURE_RATE
  • ELASTIC_LOAD_BALANCER_HIGH_UNHEALTHY_HOST_RATE
  • ERROR_EVENT
  • ESXI_HOST_VM_MOTION_ARRIVED
  • ESXI_HOST_VM_MOTION_LEFT
  • ESXI_HOST_VM_STARTED
  • ESXI_START
  • ESXI_VM_DISCONNECTED
  • ESXI_VM_MOTION
  • ESXI_VM_POWER_OFF
  • ESXI_VM_START
  • FAILURE_RATE_INCREASED
  • HIGH_CONNECTIVITY_FAILURES
  • HIGH_DROPPED_PACKETS_RATE
  • HIGH_GC_ACTIVITY
  • HIGH_LATENCY
  • HIGH_NETWORK_ERROR_RATE
  • HIGH_NETWORK_LOSS_RATE
  • HIGH_NETWORK_UTILIZATION
  • HOST_CONNECTION_FAILED
  • HOST_CONNECTION_LOST
  • HOST_DATASTORE_LOW_DISK_SPACE
  • HOST_DISK_LOW_INODES
  • HOST_GRACEFULLY_SHUTDOWN
  • HOST_LOG_AVAILABILITY
  • HOST_LOG_ERROR
  • HOST_LOG_MATCHED
  • HOST_LOG_PERFORMANCE
  • HOST_MAINTENANCE
  • HOST_NO_CONNECTION
  • HOST_OF_SERVICE_UNAVAILABLE
  • HOST_SHUTDOWN
  • HOST_TIMEOUT
  • HTTP_CHECK_GLOBAL_OUTAGE
  • HTTP_CHECK_LOCAL_OUTAGE
  • HTTP_CHECK_TEST_LOCATION_SLOWDOWN
  • INSUFFICIENT_DISK_QUEUE_DEPTH
  • JAVASCRIPT_ERROR_RATE_INCREASED
  • LAMBDA_FUNCTION_HIGH_ERROR_RATE
  • LOG_AVAILABILITY
  • LOG_ERROR
  • LOG_MATCHED
  • LOG_PERFORMANCE
  • LOW_DISK_SPACE
  • LOW_STORAGE_SPACE
  • MARKED_FOR_TERMINATION
  • MEMORY_RESOURCES_EXHAUSTED
  • MEMORY_SATURATED
  • MOBILE_APPLICATION_OVERLOAD_PREVENTION
  • MOBILE_APP_CRASH_RATE_INCREASED
  • MONITORING_UNAVAILABLE
  • OPENSTACK_HOST_VM_SHUTDOWN
  • OPENSTACK_HOST_VM_STARTED
  • OPENSTACK_KEYSTONE_SLOW
  • OPENSTACK_KEYSTONE_UNHEALTHY
  • OPENSTACK_VM_LAUNCH_FAILED
  • OPENSTACK_VM_MOTION
  • OSI_DOCKER_DEVICEMAPPER_LOW_DATA_SPACE
  • OSI_DOCKER_DEVICEMAPPER_LOW_METADATA_SPACE
  • OVERLOADED_STORAGE
  • PERFORMANCE_EVENT
  • PGI_CRASHED_INFO
  • PGI_HAPROXY_QUEUED_REQUESTS_HIGH
  • PGI_HAPROXY_SESSION_USAGE_HIGH
  • PGI_LOG_MATCHED
  • PGI_MEMDUMP
  • PGI_MYSQL_SLOW_QUERIES_RATE_HIGH
  • PGI_OF_SERVICE_UNAVAILABLE
  • PGI_RMQ_HIGH_FILE_DESC_USAGE
  • PGI_RMQ_HIGH_MEM_USAGE
  • PGI_RMQ_HIGH_PROCESS_USAGE
  • PGI_RMQ_HIGH_SOCKETS_USAGE
  • PGI_RMQ_LOW_DISK_SPACE
  • PROCESS_CRASHED
  • PROCESS_CUSTOM_AVAILABILITY
  • PROCESS_CUSTOM_ERROR
  • PROCESS_CUSTOM_PERFORMANCE
  • PROCESS_GROUP_LOW_INSTANCE_COUNT
  • PROCESS_LOG_AVAILABILITY
  • PROCESS_LOG_ERROR
  • PROCESS_LOG_PERFORMANCE
  • PROCESS_RESTART
  • PROCESS_UNAVAILABLE
  • RDS_AZ_FAILOVER_COMPLETED
  • RDS_AZ_FAILOVER_STARTED
  • RDS_BACKUP_COMPLETED
  • RDS_BACKUP_STARTED
  • RDS_OF_SERVICE_UNAVAILABLE
  • RDS_RESTART
  • RDS_RESTART_SEQUENCE
  • RESOURCE_CONTENTION
  • SERVICE_RESPONSE_TIME_DEGRADED
  • SLOW_DISK
  • SYNTHETIC_AVAILABILITY
  • SYNTHETIC_NODE_OUTAGE
  • SYNTHETIC_PRIVATE_LOCATION_OUTAGE
  • SYNTHETIC_SLOWDOWN
  • THREADS_RESOURCES_EXHAUSTED
  • UNEXPECTED_HIGH_LOAD
  • UNEXPECTED_LOW_LOAD
  • USER_ACTION_DURATION_DEGRADATION
  • VIRTUAL_MACHINE_SHUTDOWN
  • WEB_CHECK_GLOBAL_OUTAGE
  • WEB_CHECK_LOCAL_OUTAGE
resourceIdstring

The id of the resource the event occurred on.

resourceNamestring

The name of the resource the event occurred on.

Response body JSON model

json
{ "result": { "id": "string", "startTime": 1, "endTime": 1, "displayName": "string", "impactLevel": "APPLICATION", "status": "CLOSED", "severityLevel": "AVAILABILITY", "commentCount": 1, "tagsOfAffectedEntities": [ { "context": "AWS", "key": "string", "value": "string" } ], "rankedEvents": [ { "startTime": 1, "endTime": 1, "entityId": "string", "entityName": "string", "severityLevel": "AVAILABILITY", "impactLevel": "APPLICATION", "eventType": "APPLICATION_JS_FRAMEWORK_DETECTED", "resourceId": "string", "resourceName": "string", "status": "CLOSED", "severities": [ { "context": "COMMAND_ABORT", "value": 1, "unit": "Billion (bilcount)" } ], "isRootCause": true, "deploymentProject": "string", "cpuLimitInMHz": 1, "deploymentParamAdded": "string", "affectedPrivateSyntheticLocations": [ "string" ], "isClusterWide": true, "source": "string", "effectiveEntity": "string", "operatingSystem": "string", "artifact": "string", "cpuLoad": 1, "affectedRequestsPerMinute": 1, "annotationDescription": "string", "browser": "APPLICATION", "affectedSyntheticLocations": [ "string" ], "deploymentName": "string", "deploymentParamRemoved": "string", "correlationId": "string", "userDefined50thPercentileThreshold": 1, "syntheticErrorType": [ "string" ], "serviceMethodGroup": "string", "referenceResponseTime90thPercentile": 1, "userAction": "string", "minimumProcessGroupInstanceCountThreshold": 1, "referenceResponseTime50thPercentile": 1, "original": "string", "userDefined90thPercentileThreshold": 1, "deploymentVersion": "string", "annotationType": "string", "affectedSyntheticActions": [ "string" ], "affectedUserActionsPerMinute": 1, "activeMaintenanceWindows": [ { "id": "6a98d7bc-abb9-44f8-ae6a-73e68e71812a", "name": "Dynatrace entity", "description": "Dynatrace entity for the REST API example" } ], "mobileAppVersion": "string", "userDefinedFailureRateThreshold": 1, "percentile": "50th", "customProperties": {}, "remediationAction": "string", "service": "string", "ciBackLink": "string", "geolocation": "string", "serviceMethod": "string", "changed": "string" } ], "rankedImpacts": [ { "entityId": "string", "entityName": "string", "severityLevel": "AVAILABILITY", "impactLevel": "APPLICATION", "eventType": "APPLICATION_JS_FRAMEWORK_DETECTED", "resourceId": "string", "resourceName": "string" } ], "affectedCounts": { "APPLICATION": 1, "ENVIRONMENT": 1, "INFRASTRUCTURE": 1, "SERVICE": 1 }, "recoveredCounts": { "APPLICATION": 1, "ENVIRONMENT": 1, "INFRASTRUCTURE": 1, "SERVICE": 1 }, "hasRootCause": true } }

Example

In this example, the request gets the details on the problem with ID 2307087411653364173_1538400720000V2.

The API token is passed in the Authorization header.

Curl

bash
curl -X GET \ https://mySampleEnv.live.dynatrace.com/api/v1/problem/details/2307087411653364173_1538400720000V2 \ -H 'Authorization: Api-Token dt0c01.abc123.abcdefjhij1234567890'

Request URL

plaintext
https://mySampleEnv.live.dynatrace.com/api/v1/problem/details/2307087411653364173_1538400720000V2

Response body

json
{ "result": { "id": "2307087411653364173_1538400720000V2", "startTime": 1538400720000, "endTime": -1, "displayName": "173", "impactLevel": "INFRASTRUCTURE", "details": "OPEN", "severityLevel": "AVAILABILITY", "commentCount": 0, "tagsOfAffectedEntities": [ { "context": "CONTEXTLESS", "key": "loadtest" }, { "context": "CONTEXTLESS", "key": "ServiceNow" }, { "context": "CONTEXTLESS", "key": "host tag" } ], "rankedEvents": [ { "startTime": 1538400720000, "endTime": -1, "entityId": "PROCESS_GROUP-09875E82E2FB98FD", "entityName": "Windows System", "severityLevel": "AVAILABILITY", "impactLevel": "INFRASTRUCTURE", "eventType": "PROCESS_GROUP_LOW_INSTANCE_COUNT", "details": "OPEN", "severities": [ { "context": "PG_AVAILABLE", "value": 2, "unit": "Count (count)" } ], "isRootCause": true, "minimumProcessGroupInstanceCountThreshold": 3 }, { "startTime": 1538400731799, "endTime": 1538443959640, "entityId": "HOST-ED6BC51DEBA8093A", "entityName": "ZID", "severityLevel": "AVAILABILITY", "impactLevel": "INFRASTRUCTURE", "eventType": "CONNECTION_LOST", "details": "CLOSED", "severities": [], "isRootCause": true } ], "rankedImpacts": [ { "entityId": "PROCESS_GROUP-09875E82E2FB98FD", "entityName": "Windows System", "severityLevel": "AVAILABILITY", "impactLevel": "INFRASTRUCTURE", "eventType": "PROCESS_GROUP_LOW_INSTANCE_COUNT" }, { "entityId": "HOST-ED6BC51DEBA8093A", "entityName": "ZID", "severityLevel": "AVAILABILITY", "impactLevel": "INFRASTRUCTURE", "eventType": "CONNECTION_LOST" } ], "affectedCounts": { "INFRASTRUCTURE": 1, "SERVICE": 0, "APPLICATION": 0, "ENVIRONMENT": 0 }, "recoveredCounts": { "INFRASTRUCTURE": 1, "SERVICE": 0, "APPLICATION": 0, "ENVIRONMENT": 0 }, "hasRootCause": true } }

Response code

200

Related topics
  • Problem detection and analysis

    Understand the basic concepts related to how Dynatrace detects and raises alerts for problems detected in your environment.