User experience monitoring

Providing a positive experience to users is crucial to the success of your web and mobile channels, but without the right monitoring tools it can be difficult to ensure the consistent performance and availability of your applications on every device, OS, and browser. User experience monitoring can help you identify and resolve performance issues affecting the end user experience and learn more about how your users interact with your sites and applications. Dynatrace user experience monitoring solutions provide you with the granular data and dashboards you need to analyze and improve the user experience—from the first click to conversion.

user experience monitoring

Enabling data-driven user experience optimization with user experience monitoring

User experience monitoring allows you to track and follow user transactions across the entire application infrastructure from the client-side device to your backend servers—and across third-party components and services—and offers you visibility into the many variables affecting the health of your mobile and web applications. By recording user visits and click paths as well as contextual information such as user device type or carrier network, user experience monitoring supplies you with valuable data about your users: data that enables you to better understand customer needs and expectations and to drive user experience optimization efforts.

user experience insights

User experience monitoring for mobile channels

Protecting the user experience on mobile channels is particularly challenging due to the wide variety of devices, OS versions, and connection speeds out in the wild. Mobile users are notoriously demanding, and companies that fail to implement proactive mobile application management—to continuously monitor and maintain the speed, stability, and full functionality of their mobile apps—will find themselves struggling to keep users engaged with their product and their brand.

A mobile monitoring app, or mobile-friendly user monitoring solution, can help organizations achieve greater insight into the mobile ecosystem and mobile users, enabling them to measure and assess critical aspects of the user experience, detect and diagnose performance issues faster, and optimize their mobile sites and apps for their particular user base.

A unified user experience monitoring platform from the leading provider of APM solutions

Suitable for web, mobile web, and native or hybrid mobile applications, Dynatrace User Experience Management is a unified user experience monitoring toolkit leveraging our patented transaction-tracing PurePath Technology. With Dynatrace UEM, your teams can isolate the root cause of broken transactions and user frustration anywhere along the application delivery path. Integrating powerful real user and synthetic monitoring capabilities with sophisticated usage analytics, Dynatrace lets you visualize the impact of performance problems on user satisfaction and revenue flows, discover usage patterns and trends, and deliver a superior user experience to each and every customer.

Learn more about Dynatrace User Experience Management.

Monitoring solution Dynatrace

You may also be interested in…

Lost in the Cloud? The 2018 Global CIO Report

Top challenges facing CIOs in a cloud-native world

Based on a global survey of 800 CIOs, this report takes a closer look at the challenges that organizations face in overcoming the hyper-complexity of modern, cloud-centric ecosystems.

Read the 2018 Global CIO report here

The Global Digital Performance & Transformation Audit

Global Digital Performance & Transformation Audit

In an independent study involving more than 1,200 global IT and business professionals, Dynatrace reveals that it’s commonplace for organizations to encounter customer and revenue-impacting performance problems every five days.

Read the Global Digital Performance & Transformation Audit here

2016 Gartner Magic Quadrant for Application Performance Monitoring Suites

Named a Leader in the Gartner Magic Quadrant for APM 7 years in a row

It's our dedication to innovation and ability to see the market expanding beyond APM and into the modern era of "digital performance management" that earns us a top spot year after year.

Read the latest Gartner Magic Quadrant for APM report here

Start your 15-day free Dynatrace trial today!

Try for free Contact us