Digital experience (DEM)

Improve user experiences with best-in-class digital experience monitoring. Ensure every application is available, functional, fast, and efficient across every channel including mobile, web, IoT, and APIs.

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What is digital experience monitoring (DEM)?


DEM solutions extend Application Performance Monitoring (APM) by including the outside-in perspective to ensure applications and services are available, functional, and performant, across all channels of the digital customer experience in real time. Monitoring tools combine application performance data, real user behavior, synthetic monitoring, and deeper experience insights like session replays, to pinpoint digital experience issues and understand the precise impact to business KPIs.

Prevent problems before users see them


With synthetic monitoring, automatically discover problems across production and development environments before your customers are affected and begin to overload your call centers with complaints.

Prevent problems

Real User Monitoring

Automatically resolve real user-impacting issues


With real-user monitoring, instantly know when user experiences go wrong and how you can rapidly fix them, so you can eliminate the guesswork.

Resolve issues

Synthetic Monitoring

Dynatrace is a G2 leader in Digital Experience Monitoring (DEM)


Dynatrace has been named a Leader based on receiving a high customer Satisfaction score and having a large Market Presence. Dynatrace has the largest Market Presence and received the highest Satisfaction score among products in Digital Experience Monitoring (DEM).

G2 leader

Indisputable video evidence to optimize user experiences


Replay every session through the eyes of the user and understand their exact experience, so everyone can agree where to make improvements.

Optimize experiences

Session Replay

Advanced mobile app monitoring to deliver omni-channel experiences


Continuously monitor and analyze mobile user experiences across customer segments, app crashes, third party components, and your entire cloud stack to innovate faster with new mobile features that exceed customer expectations.

Mobile native apps

Optimize mobile application performance screenshot

Improve your bottom line with user experience insights across the full-stack for every service, journey and KPI.


  • Advanced observability

Intelligent observability

See it all in-context, including metrics, logs, traces, entity relationships, UX and behavior.

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  • Continuous Automation

Continuous automation

Make it easy with automatic deploy, config, discovery, topology, performance, updates, and more.

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  • AI at the core

AI-assistance

Free your time with precise answers for proactive problem resolution and performance improvements.

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  • Infinity

Cross-team collaboration

Eliminate silos and accelerate teamwork with a single source of truth for your Biz, Dev and Ops teams.

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  • Dollar sign with arrow

User experience &
business analytics

Deliver remarkable experiences across every user journey and maximize business KPIs and revenue.

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Dynatrace’s digital experience monitoring gives us a complete picture of what our end users are experiencing.”
Kevin McNall, Director of Digital Projects and Practices, Rack Room Shoes

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The All-in-one Platform


All-in-one platform

Digital experience monitoring is part of our all-in-one platform, connecting front-end monitoring and the outside-in user perspective with application performance to understand the impact across your full-stack on user experience and business outcomes.

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Dynatrace dashboard

Gartner recognizes Dynatrace as a 2020 Magic Quadrant Leader for APM


Gartner's 2020 Magic Quadrant
Named a leader for the 10th time

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Gartner's Critical Capabilities
Scored highest in 5 out of 6 use cases

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