This infographic highlights how Digital Performance Management (DPM) integrates IT system performance with digital business performance so all stakeholders can speak the same language and work towards the same goals.
Deep dive into each action and isolate performance issues instantly
Complete view across all your websites and native/hybrid mobile apps
Dynatrace gave us a single source of business truth that allowed us to monitor customer experience across all channels of engagement, including web, mobile and online check-in services.”
Haluk Yüzücü, Infrastructure & Operations Manager
Fast complaint resolution is key to customer satisfaction
With the rise of social media, users hold all the power. A disappointing user experience can be detrimental to your brand.
Users don't want sites and applications that are slow or worse crash
Delays can result in almost 50% abandonment
Research shows fast and fluid online interactions translate into positive and engaging experiences
A positive experience protects your brand and preserves customer loyalty
Obtaining real user experience is vital for companies doing business online. Dynatrace recognizes the challenges of the multi-channel customer experience and the need for a user-centric approach for modern web and mobile applications.
Automatic detection and alerts to slow response times and outages
Fix emerging problems before users are negatively impacted
Five Steps for Identifying Application Development Deficiencies and Fixing Problems Fast
The pressure to increase functionality and customer service is part of an IT professional's daily routine. Download this webinar and learn how American Fidelity overhauled their IT infrastructure to be proactive vs. reactive in the event of an issue.
Delivering Great Customer Experience in a Complex Digital World