Digital experience monitoring
Improve user experiences by ensuring every application is available, functional, fast and efficient across web, mobile, and IoT channels.
What is digital experience monitoring (DEM)?
DEM solutions extend Application Performance Monitoring (APM) by including the outside-in perspective to ensure applications and services are available, functional, and performant, across all channels of the digital customer experience in real time. Monitoring tools combine application performance data, real user behavior, synthetic monitoring, and deeper experience insights like session replays, to pinpoint digital experience issues and understand the precise impact to business KPIs.
Prevent problems before users see them
With synthetic monitoring, automatically discover problems across production and development environments before your customers are affected and begin to overload your call centers with complaints.
Automatically resolve real user-impacting issues
With real-user monitoring, instantly know when user experiences go wrong and how you can rapidly fix them, so you can eliminate the guesswork.
Indisputable video evidence to optimize user experiences
Replay every session through the eyes of the user and understand their exact experience, so everyone can agree where to make improvements.
Advanced mobile app monitoring to deliver omni-channel experiences
Continuously monitor and analyze mobile user experiences across customer segments, app crashes, third party components, and your entire cloud stack to innovate faster with new mobile features that exceed customer expectations.
Improve your bottom line with user experience insights across the full-stack for every service, journey and KPI.
Advanced observability
See it all in-context, including metrics, logs, traces, entity relationships, UX and behavior.
Continuous automation
Make it easy with automatic deploy, config, discovery, topology, performance, updates, and more.
AI-assistance
Free your time with precise answers for proactive problem resolution and performance improvements.
Cross-team collaboration
Eliminate silos and accelerate teamwork with a single source of truth for your Biz, Dev and Ops teams.
User experience &
business analytics
Deliver remarkable experiences across every user journey and maximize business KPIs and revenue.
Dynatrace’s digital experience monitoring gives us a complete picture of what our end users are experiencing.”
The All-in-one Platform
RUM for SaaS vendors
Business insights
Digital experience monitoring is part of our all-in-one platform, connecting front-end monitoring and the outside-in user perspective with application performance to understand the impact across your full-stack on user experience and business outcomes.
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Gartner recognizes Dynatrace as a 2020 Magic Quadrant Leader for APM
Gartner's 2020 Magic Quadrant
Named a leader for the 10th time
Gartner's Critical Capabilities
Scored highest in 5 out of 6 use cases
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