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Adobe Experience Manager Cloud Service

Adobe Experience Manager Cloud Service

End-to-end observability for your Adobe Experience Manager Cloud Service.

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AEM author and publisher service performanceDavis AI detects AEM service anomaliesDavis AI assesses the business impact of AEM service anomaliesTopology connections applications and AEM servicesAnalyze the user experience of your applicationsUnderstand how application outages impact critical business metricsUnderstand how application outages impact critical business metricsAEM container performance at a glance
  • Product information

Overview

Adobe Experience Manager (AEM) as a Cloud Service is the latest offering of the AEM product line, helping you to provide personalized content-led experiences. Dynatrace can deliver real-time precise answers to accelerate time to value and meet your business requirements.

Dynatrace automatically detects all your AEM applications and visualizes their dependencies from the website to the container to the cloud service. Intertwined with end-to-end traces across every tier and Real User Monitoring, take your AEM content-led experiences to the next level without gaps or blind spots. If any anomalies arise, Dynatrace diagnoses them in real-time with Davis AI and pinpoints the root cause down to the broken code before your customers are affected, thereby minimizing the mean time to repair.

The partnership between Adobe and Dynatrace enables seamless observability for all your AEM Cloud Service applications.

Use cases

  • Optimize your content-led experiences with continuous insights into your AEM applications.
  • Capture business-critical requests and user actions across tiers without blind spots.
  • Gain insight into the behavior of your users with experience ratings, geolocation breakdowns, and much more.
  • Detect availability and performance problems across your stack proactively.
  • Troubleshoot anomalies down to a single line of code.

Get started

To get started with Dynatrace AEM Cloud Service monitoring:

  1. At Adobe, create a service request via a customer care ticket.
  2. Request the Dynatrace integration for your AEM environments of interest.
  3. Provide Adobe with information about your Dynatrace environment.

Licensing

Dynatrace AEM licensing is based on Full-Stack Monitoring for containers. The memory sizes of monitored AEM containers (author and publisher services) are automatically detected.

Adobe deployment specification per AEM environment:

  • Production: On average, 4 containers, 16 GB of memory each
  • Non-production: On average, 4 containers, 8 GB of memory each

Dynatrace licensing examples per AEM environment:

  • Dynatrace Platform Subscription

    • Production: Maximum consumption of 64 GiB hours (actual consumption depends on memory usage)
    • Non-production: Maximum consumption of 32 GiB hours (actual consumption depends on memory usage)

  • Dynatrace classic licensing:

    • Production: 4 host units or 96 host unit hours consumption per day
    • Non-production: 2 host units or 48 host unit hours consumption per day
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Customer story INAIL
“With Dynatrace, we gain comprehensive, end-to-end visibility into all applications and infrastructure components, which simplifies the process of identifying critical elements and monitoring database performance from an application standpoint.”
Maurizio Figliomeni
Head of INAIL’s Office of Service Certification and Monitoring

More resources

Monitoring Adobe Experience Manager Cloud Service with Dynatrace- Observability Clinic series on YouTube

Monitoring Adobe Experience Manager Cloud Service with Dynatrace- Observability Clinic series on YouTube

The video shows how Dynatrace helps you optimize your content-led experiences, gains insights into user behavior, detects availability and performance issues, and helps you troubleshoot anomalies down to a single line of code.
Observability Clinic Session
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