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Slack

Slack

Automate Slack messaging for security incidents, attacks, remediation, and more.

App
Free trialDocumentation
Slack is accessed through the Workflows app.You can compose advanced messages, leverage scripts, combine information from previous steps, append messages to threads, and add attachments, such as log files or reactions to a thread. Leverage ownership information to dynamically send messages to the correct channel and send a test message to ensure the connection works properly.
  • Product information
  • Release notes

Overview

Slack enables you to model communication flows within Dynatrace through actions like these:

Define various notification triggers
  • Use the power of DQL and leverage events to react to any problem, security incident, or attack within workflows.
  • Use Business events as a trigger to react on extended events like a failed release validation, certain log messages, or external system events.
  • Define a scheduler and be informed at specific time intervals.
Flexible content composing
  • Enrich message information with tags, hierarchy details, or any arbitrary entity information.
  • Leverage the expression builder for simple message composition.
  • Reuse workflow step results, such as creating a Jira ticket and posting the ticket number to a specific group channel.
  • Use Slack blocks to format your message.
  • Send a test message to ensure that a connection is configured properly.
Closed Loop Communication
  • Use ownership information to address the correct user groups and reduce repetitive configurations.
  • Update messages within a thread to inform users about changes to a problem state or the progress of a remediation.

Use cases

  • Send Slack notifications when a problem, security incident, or attack occurs.
  • Add reports, logs, and other files for improved insights.
  • Post updates about a problem status or remediation in progress to a Slack thread, giving visualization of the automation lifecycle.
  • Mark a Slack thread as done and add reactions when a problem is closed.

Get started

Install Slack. Then follow the instructions detailed in Dynatrace Documentation.

Before you start, make sure that Slack is installed, outbound connections are configured, and the connection to Slack is authorized.

We suggest that you follow the tutorial in Workflow Automation Creator for more details.

Dynatrace
Documentation
By Dynatrace
Dynatrace support center
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Related to Slack

Workflows logo

Workflows

Automate tasks in your IT landscape, remediate problems, and visualize processes

Full version history

ReleaseDate

Full version history

  • Various improvements and dependency updates.

Full version history

  • New Intents - Reworked the send-message intent to enable forwarding of problems to Slack.
  • Access Control for Connectors Management - Added fine-grained access control for connections, enabling only specific users to have access to connection settings.
  • Improved Attachments Handling - If an attachment is added to message, but the content of it is not set, an error will now be thrown.
  • Attachments in Intents - Attachments can now be sent with intents.

Full version history

  • Grouped input fields - Improved the user experience by grouping related input fields, making navigation and usage easier.
  • Improved Threaded Messaging Feature - Added the ability to specify which thread a message should be attached to, enhancing message organization and context.
  • Bugfix - Fixed an issue where the attachment title input field would close when clicking a button that is part of the same field.

Full version history

  • Expression in Connection Selection - An expression can now be used when selecting the connection, providing greater flexibility and customization.
  • Enhanced Error Details - Added error details to Slack API error messages for improved troubleshooting.
  • Send Message Action - Increased the fetching duration for Slack channels to up to 120 seconds, allowing for more robust data retrieval.

Full version history

  • Connection Management - All connections of the App can now be managed via the newly released Settings App. To manage your connections got to Settings > Connections > Slack.

Full version history

  • New Connectors Management - Introduce a new, streamlined connection management experience with a modernized interface. This update makes adding and editing connections directly within workflows easier and provides connection control and convenience in one place.
  • App renamed to "Slack" - Streamlined the app name by removing the suffix “for Workflows”.

Full version history

  • Bugfix: Fixed an issue with dropdowns breaking in Chrome 129

Full version history

  • Send message action: The intent is now an add-on intent, meaning that it will show up in an in-app modal instead of a different window.
  • Send message action: Visual improvements

Full version history

  • Bugfix: Fixed an issue in the message field where the cursor occasionally jumped to the beginning of the editor.
  • Breaking change: Changed Connection list to an unordered list.
  • Updated the App icon.

Full version history

  • Update for uploading files - The file upload feature has been updated to align with Slack's newest functionality improvements. Users might now see a log message guiding them to update the necessary permissions for a seamless experience.
  • New file type for attachments - When adding attachments, the new file type CSV is now available.

Full version history

  • Maintenance release

Full version history

  • General App and performance improvements

Full version history

  • Performance optimizations for threading messages

Full version history

  • General App and performance improvements

Full version history

  • UI improvement - The attachments layout has a new design now, following more closely the platform standards.
  • UX improvement - Sending a test message is enhanced by a clearer user flow.

Full version history

1.2.5

Patch Changes

  • Fix inconsistency in the select channel component

1.2.4

Patch Changes

  • Removal of settings:objects:read permission since it is not needed anymore

1.2.3

Patch Changes

  • Improve UI of the Slack for Workflows app

1.2.2

Patch Changes

  • Improve error message when unable to fetch channels from Slack
  • Send message action now accepts JavaScript objects as message

1.2.1

Patch Changes

  • Improve input validation error message

1.2.0

Minor Changes

  • Allow "blocks" formatting to be used in messages

Patch Changes

  • Display error details when testing the connection failed

Full version history

1.2.4

Patch Changes

  • Removal of settings:objects:read permission since it is not needed anymore

1.2.3

Patch Changes

  • Improve UI of the Slack for Workflows app

1.2.2

Patch Changes

  • Improve error message when unable to fetch channels from Slack
  • Send message action now accepts JavaScript objects as message

1.2.1

Patch Changes

  • Improve input validation error message

1.2.0

Minor Changes

  • Allow "blocks" formatting to be used in messages

Patch Changes

  • Display error details when testing the connection failed

Full version history

1.2.3

Patch Changes

  • Improve UI of the Slack for Workflows app

1.2.2

Patch Changes

  • Improve error message when unable to fetch channels from Slack
  • Send message action now accepts JavaScript objects as message

1.2.1

Patch Changes

  • Improve input validation error message

1.2.0

Minor Changes

  • Allow "blocks" formatting to be used in messages

Patch Changes

  • Display error details when testing the connection failed

Full version history

1.2.1

Patch Changes

  • 551520d: Improve input validation error message

1.2.0

Minor Changes

  • Allow "blocks" formatting to be used in messages

Patch Changes

  • Display error details when testing the connection failed

Full version history

1.0.0

Major Changes

  • Release 1.0

Full version history

0.4.12

Patch Changes

  • 1095656: Reduce bundle size

0.4.11

Patch Changes

  • b918ece: Required maintenance update

0.4.10

Patch Changes

  • c4573b1: Link to Workflows App

0.4.9

Patch Changes

  • 3343d0a: Minor improvements

0.4.8

Patch Changes

  • d5743dc: Improve User Experience
  • 297b633: Fix Slack channel selector to display the correct channel when editing a workflow
  • b039fdd: Fix channel selector not cleared correctly when changing Slack Connection

0.4.7

Patch Changes

  • 716d9b1: Fix channel selector clearing when invalid connection was selection
  • cce38a4: Document API function and action contracts
  • d38c867: Added a link for Slack Formatting
  • 51f347c: Allow UUIDs and numbers as WorkflowID and ExecutionID
  • 76f4b87: Fix bug that causes the action to timeout if app-state:delete permission is not granted

0.4.6

Patch Changes

  • 8a955db: Fetch only relevant data in ConnectionPicker
  • afea3a1: Added changeset for release notes
  • 8a955db: Fixed: Auto-join slack channels when using reactions on a message

0.4.5

Major Changes

  • Added "Slack: Send message" action
  • Send Slack Messages to a channel or within a thread
  • Upload a file to a channel
  • Ability to react on a message with three default reactions: Thumbs up, eyes (looking) and check mark

Full version history

0.4.10

Patch Changes

  • c4573b1: Link to Workflows App

0.4.9

Patch Changes

  • 3343d0a: Minor improvements

0.4.8

Patch Changes

  • d5743dc: Improve User Experience
  • 297b633: Fix Slack channel selector to display the correct channel when editing a workflow
  • b039fdd: Fix channel selector not cleared correctly when changing Slack Connection

0.4.7

Patch Changes

  • 716d9b1: Fix channel selector clearing when invalid connection was selection
  • cce38a4: Document API function and action contracts
  • d38c867: Added a link for Slack Formatting
  • 51f347c: Allow UUIDs and numbers as WorkflowID and ExecutionID
  • 76f4b87: Fix bug that causes the action to timeout if app-state:delete permission is not granted

0.4.6

Patch Changes

  • 8a955db: Fetch only relevant data in ConnectionPicker
  • afea3a1: Added changeset for release notes
  • 8a955db: Fixed: Auto-join slack channels when using reactions on a message

0.4.5

Major Changes

  • Added "Slack: Send message" action
  • Send Slack Messages to a channel or within a thread
  • Upload a file to a channel
  • Ability to react on a message with three default reactions: Thumbs up, eyes (looking) and check mark

Full version history

No release notes

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