PayShield HSM Device

Monitor PayShield Payment Hardware Security Module (HSM) Devices through SNMP.

Extension

Free trial Documentation

Product information
Release notes

Overview

This extension collects metrics to monitor the health and performance of your PayShield Payment HSM devices. Metrics are collected via SNMP protocol.

Use cases

Monitor important device information and metrics related to fraud PIN limits, licensing data, health diagnostic checks, host and log commands
Track status markers for devices, fans and power supply units (PSUs)

Get started

Simply activate the extension in your environment using the in-product Hub, provide the necessary device configuration and you’re all set up.

Read more in the SNMP extension data source documentation

Details

The extension package contains:

SNMP Data Source configuration
Overview dashboard (Classic & Gen3)
Custom topology types extracted from metric dimensions:
- Payshield HSM Device
- Payshield HSM Device Fan
- Payshield HSM Device PSU
SNMP MIB files used for monitoring:
- THALES-ESECURITY-PAYSHIELD-MIB

Compatibility information

SNMP v2c or SNMP v3
Dynatrace version 1.310+
ActiveGate version 1.301+

Licensing

DDUs: 20 + (1* Device Fans) + (1 * Device PSUs) * 525.6 DDUs/year, per device

DPS (Metric data points): 20 + (1* Device Fans) + (1 * Device PSUs) * 525,600 metric data points/year, per device

Subscribe to new releases

Copy to clipboard

Extension content

Content typeNumber of items included

generic relationship

3

screen layout

3

screen actions

6

list screen layout

3

metric metadata

22

screen chart groups

5

document dashboard

1

dashboards

1

screen entities lists

5

generic type

4

screen properties

4

screen injections

7

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included

Metric name	Metric key	Description	Unit
Tamper state	hsm.payshield.state.tamper	The tamper state of the payShield device (1- stateUnknown, 2- stateOK, 3- stateTampered)	State
Battery state	hsm.payshield.state.battery	The current state of the battery (1- stateOK, 2- stateWarning, 3- stateFailure)	State
Payshield HSM software	hsm.payshield.version_software.entity	Placeholder metric for software version info dimensions (only dimension data is relevant)	NotApplicable

Metric name	Metric key	Description	Unit
payShield device state	hsm.payshield.state.device	The current state of the payShield (1- stateUnavailable, 2- stateOnline, 3- stateOffline, 4- stateSecure)	State

Metric name	Metric key	Description	Unit
PSU state	hsm.payshield.state.psu	Indicates the current state of this power supply unit (1- stateOK, 2- stateFailure, 3- stateNotDetected)	State

Metric name	Metric key	Description	Unit
Diagnostic self-test status	hsm.payshield.health.diag_selftest.ok	True (1) unless one or more of the tests in the last self test failed	State
Diagnostic self-test count	hsm.payshield.health.diag_selftest.count.gauge	The number of self tests run last test cycle on this payShield	Count
Health check enabled	hsm.payshield.health.healthcheck.enabled	Whether the payShield is presently collecting health check data (1- True, 2- False)	State
payShield reboot count	hsm.payshield.health.healthcheck.counts.reboot	Number of times the payShield rebooted since the last reset of health counters	Count
payShield tamper count	hsm.payshield.health.healthcheck.counts.tamper	The number of tampers detected since the last reset of health counters	Count
payShield pin attack limit exceeded count	hsm.payshield.health.healthcheck.counts.pin_attack_limit_exceeded	The number of times the pin attack limit was exceeded since the last reset of health counters	Count

Metric name	Metric key	Description	Unit
payShield host commands enabled	hsm.payshield.enabled_host_commands	The number of host commands enabled on this payShield	Count
payShield total entries in error log	hsm.payshield.logs.error_log.total_count.gauge	Total number of entries in the error log	Count
payShield max length in error log	hsm.payshield.logs.error_log.max_length	Maximum number of entries in the error log	Count
payShield total entries in audit log	hsm.payshield.logs.audit_log.total_count.gauge	Total number of entries in the audit log	Count
payShield max length in in audit log	hsm.payshield.logs.audit_log.max_length	Maximum number of entries in the audit log	Count

Metric name	Metric key	Description	Unit
Fan state	hsm.payshield.state.fan	The current state of this fan (1- stateOK, 2- stateFailure, 3- stateNotDetected)	State

Metric name	Metric key	Description	Unit
Licensing performance model	hsm.payshield.licensing.performance_model	The maximum calls per second this payShield unit is licensed for	Count
Optional licensing count	hsm.payshield.licensing.optional.license_count.gauge	The number of optional licenses this payShield unit has installed	Count
Cryptographic algorithm count	hsm.payshield.licensing.crypto_algorithm_count.gauge	The number of Cryptographic Algorithms enabled by the payShield's licensing	Count

Metric name	Metric key	Description	Unit
Fraud PIN verify limits exceeded	hsm.payshield.fraud_pin.limits_exceeded.verify	1 if fraud detection is turned on, and either the allowable PIN verifications/minute, or PIN verifications/hour, have been exceeded	State
Fraud PIN attack limits exceeded	hsm.payshield.fraud_pin.limits_exceeded.attack	1 if fraud detection is turned on, AND the total number of PIN attacks have exceeded the allowed count	State

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.

ReleaseDate

Full version history

Decreased supported ActiveGate version to 1.301+

Full version history

Initial Hub release:

Device metric collection
Overview dashboard
Custom topology

Discover recent additions to Dynatrace

Problems

Analyze abnormal system behavior and performance problems detected by Davis AI.

Logs

Explore all your logs without writing a single query.

Security Investigator

Fast and precise forensics for security and logs on Grail data with DQL queries.

Business Flow

Track, analyze, and optimize your critical business processes.

Cost & Carbon Optimization

Track, analyze, and optimize your IT carbon footprint and public cloud costs.

Davis Anomaly Detection

Detect anomalies in timeseries using the Davis AI

Analyze your data

Understand your data better with deep insights and clear visualizations.

Notebooks

Create powerful, data-driven documents for custom analytics and collaboration.

Dashboards

Transform complex data into clear visualizations with custom dashboards.

Automate your processes

Turn data and answers into actions, securely, and at scale.

Workflows

Automate tasks in your IT landscape, remediate problems, and visualize processes

Jira

Create, query, comment, transition, and resolve Jira tickets within workflows.

Slack

Automate Slack messaging for security incidents, attacks, remediation, and more.

Secure your cloud application

See vulnerabilities and attacks in your environment.

Security Overview

Get a comprehensive overview of the security of your applications.

Code-Level Vulnerabilities

Detect vulnerabilities in your code in real time.

Threats & Exploits

Understand, triage, and investigate application security findings and alerts.

Are you looking for something different?

We have hundreds of apps, extensions, and other technologies to customize your environment

Leverage our newest innovations of Dynatrace Saas

Kick-start your app creation

Kick-start your app creation

Whether you’re a beginner or a pro, Dynatrace Developer has the tools and support you need to create incredible apps with minimal effort.

Go to Dynatrace Developer

Upgrading from Dynatrace Managed to SaaS

Upgrading from Dynatrace Managed to SaaS

Drive innovation, speed, and agility in your organization by seamlessly and securely upgrading.

Log Management and Analytics

Log Management and Analytics

Innovate faster and more efficiently with unified log management and log analytics for actionable insights and automation.