Skip to technology filters Skip to main content
Dynatrace Hub

Extend the platform,
empower your team.

Popular searches:
Home hero bg
PagerDutyPagerDuty
PagerDuty

PagerDuty

Create incidents in PagerDuty and list all of the on-calls

App
Free trialDocumentation
An overview of the actions offered by PagerDuty for Workflows.An example workflow for creating an incident using actions provided by PagerDuty for Workflows.An example configuration for the "Create an incident" action
  • Product information
  • Release notes

Overview

Integrate PagerDuty with Dynatrace to automate the creation of incidents whenever a problem, security vulnerability, or attack is detected. The app can also share who's on call to respond to the incident.

Use cases

This enables you to:

  • Integrate workflows with PagerDuty incident management
  • Create PageDuty incidents based on a Davis problem, a security incident, or an attack
  • List on-calls to inform available users

Get started

Follow the instructions detailed in Dynatrace Documentation.

Ensure that you have installed PagerDuty for Workflows, outbound connections are configured, and the connection to PagerDuty is authorized.

Details

PagerDuty for Workflows enables users to model incident and remediation processes within Dynatrace:

Define various incident triggers:

  • Use the power of DQL and leverage events to react to any problem, security incident, or attack within workflows
  • Use Biz-Events as a trigger to react on extended events like a failed release validation, certain logs messages, or external system events
  • Define a scheduler for periodic tasks

Flexible Incident Creation

  • Create incidents in PagerDuty within a Dynatrace workflow
  • Define assignee or escalation policy, service identifiers, priority, and urgency
  • List on-calls
  • Retrieve additional information like escalation policies, services, priorities and users
  • Combine incident creation with closed-loop communication via Slack, Teams, and E-Mail
Dynatrace
DocumentationMore Information
By Dynatrace
Dynatrace support center
Subscribe to new releases
Copy to clipboard

Full version history

ReleaseDate

Full version history

2.0.2

Patch Changes

  • Updated dependencies

2.0.1

Patch Changes

  • Improved visual fidelity of connection management in modals
  • Updated dependencies

2.0.0

Major Changes

  • enable access control for settings
  • Enable ACL

Full version history

2.0.0

Major Changes

  • Enable ACL

Full version history

1.1.2

Patch Changes

  • Updated dependencies

1.1.1

Patch Changes

  • Improved Japanese language support
  • Updated dependencies

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.1.1

Patch Changes

  • Improved Japanese language support
  • Updated dependencies

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.1.0

Minor Changes

  • App is headless again. To control your connections, please use the Settings app.

Full version history

1.0.1

Patch Changes

  • Change: "for Workflows" was removed from the app title

1.0.0

Marks the first major release of PagerDuty.

Full version history

1.0.0

Marks the first major release of PagerDuty.

Full version history

0.5.0

Introduce a new, streamlined connection management experience with a modernized interface. This update makes adding and editing connections directly within workflows easier and provides connection control and convenience in one place.

Patch Changes

  • Add NO_WHITESPACE constraint to URL in settings schema

Full version history

0.4.1

Patch Changes

  • Updated dependencies & added a new app icon

0.4.0

Minor Changes

  • Breaking: connections have been changed from an ordered list to an unordered list. This was done in preparation for better ACL support. However, inserting connections via API or Monaco using insertAfter will no longer be possible.

Full version history

0.4.0

Minor Changes

  • Breaking: connections have been changed from an ordered list to an unordered list. This was done in preparation for better ACL support. However, inserting connections via API or Monaco using insertAfter will no longer be possible.

Full version history

0.3.3

Patch Changes

  • Updated dependencies

0.3.2

Patch Changes

  • Updated dependencies

0.3.1

Patch Changes

  • Updated dependencies

0.3.0

Minor Changes

  • 98a2fdc: Add support for conference bridge (conference number and URL) to create incident action

Full version history

0.3.1

Patch Changes

  • Dependency Updates

Full version history

0.3.0

Minor Changes

  • 98a2fdc: Add support for conference bridge (conference number and URL) to create incident action

Full version history

0.2.5

Patch Changes

  • Dependency Updates

0.2.4

Patch Changes

  • 3cb11b3: Update app icon
  • f782a36: Create Incident Action: Add DT_ prefix to default value of event id
  • cf4a872: Add incident_key field to create incident action
  • 21f209f: Add sample results for all actions

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.4

Patch Changes

  • 3cb11b3: Update app icon
  • f782a36: Create Incident Action: Add DT_ prefix to default value of event id
  • cf4a872: Add incident_key field to create incident action
  • 21f209f: Add sample results for all actions

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.3

Patch Changes

  • Update dependencies

0.2.2

Patch Changes

  • Update dependencies

0.2.1

Patch Changes

  • Update dependencies

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.2.0

Minor Changes

  • c769a8d: Added placeholders with examples

Full version history

0.1.7

Patch Changes

  • Update dependencies

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording

Full version history

0.1.6

Patch Changes

  • Dependency updates

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording

Full version history

0.1.3

Patch Changes

  • 8ee310e: Improve language used in display names and hints in action widgets

0.1.2

Patch Changes

  • 5b916cb: Added error log in case retrieving connection details failed
  • Updated dependencies

0.1.1

Patch Changes

  • 1377465: Improve wording for actions, descriptions and fields
  • b7e0055: Update strato-components and dt-app dependencies for improved UX and A11y

0.1.0

Minor Changes

  • ceae4b8: Simplify workflow action results to only include parsed JSON, log all requests and responses, and fail for HTTP status >= 400
  • d90e726: Added supportive workflow actions: list-services, list-escalation-policies, list-priorities and list-users
  • 3e1766a: Added list on-calls workflow action
  • a399104: Require API token to be re-entered if API URL is changed
  • 373ece6: Added create-incident workflow action

Patch Changes

  • f423ad1: Update app dependencies via dt-cli
  • 86ce8ab: Streamlined wording
Dynatrace Hub
Get data into DynatraceBuild your own app
All (770)Log Management and AnalyticsKubernetesAI and LLM ObservabilityInfrastructure ObservabilitySoftware DeliveryApplication ObservabilityApplication SecurityDigital ExperienceBusiness Analytics
Filter
Type
Built and maintained by
Deployment model
SaaS
  • SaaS
  • Managed
Partner FinderBecome a partnerDynatrace Developer

Discover recent additions to Dynatrace

Problems logo

Problems

Analyze abnormal system behavior and performance problems detected by Davis AI.

Logs logo

Logs

Explore all your logs without writing a single query.

Security Investigator logo

Security Investigator

Fast and precise forensics for security and logs on Grail data with DQL queries.

Business Flow logo

Business Flow

Track, analyze, and optimize your critical business processes.

Cost & Carbon Optimization logo

Cost & Carbon Optimization

Track, analyze, and optimize your IT carbon footprint and public cloud costs.

Davis Anomaly Detection logo

Davis Anomaly Detection

Detect anomalies in timeseries using the Davis AI

Analyze your data

Understand your data better with deep insights and clear visualizations.

Notebooks logo

Notebooks

Create powerful, data-driven documents for custom analytics and collaboration.

Dashboards logo

Dashboards

Transform complex data into clear visualizations with custom dashboards.

Automate your processes

Turn data and answers into actions, securely, and at scale.

Workflows logo

Workflows

Automate tasks in your IT landscape, remediate problems, and visualize processes

Jira logo

Jira

Create, query, comment, transition, and resolve Jira tickets within workflows.

Slack logo

Slack

Automate Slack messaging for security incidents, attacks, remediation, and more.

Secure your cloud application

See vulnerabilities and attacks in your environment.

Security Overview logo

Security Overview

Get a comprehensive overview of the security of your applications.

Code-Level Vulnerabilities logo

Code-Level Vulnerabilities

Detect vulnerabilities in your code in real time.

Threats & Exploits logo

Threats & Exploits

Understand, triage, and investigate application security findings and alerts.

Are you looking for something different?

We have hundreds of apps, extensions, and other technologies to customize your environment

Leverage our newest innovations of Dynatrace Saas

Kick-start your app creation

Kick-start your app creation

Whether you’re a beginner or a pro, Dynatrace Developer has the tools and support you need to create incredible apps with minimal effort.
Go to Dynatrace Developer
Upgrading from Dynatrace Managed to SaaS

Upgrading from Dynatrace Managed to SaaS

Drive innovation, speed, and agility in your organization by seamlessly and securely upgrading.
Learn More
Log Management and Analytics

Log Management and Analytics

Innovate faster and more efficiently with unified log management and log analytics for actionable insights and automation.
Learn more