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Citrix Netscaler ADC

Remotely monitor your Citrix NetScaler devices

Extension by Dynatrace

Free trial Documentation

Product information
Release notes

Overview

Citrix NetScaler ADCs help enterprises secure applications and data. However, they do not permit the installation of agent-based monitoring solutions. For this, Dynatrace offers remote monitoring of NetScaler devices via the Citrix NetScaler ActiveGate extension. Our extension queries devices every minute and retrieves key performance data. These metrics are paired with OneAgent data to provide real-time interaction visualization and the ability to follow transactions throughout your stack.

Use cases

This is intended for users, who:

Would like to monitor the health and performance of their NetScaler services

This enables you to:

Monitor NetScaler with a dedicated dashboard and Dynatrace entities to represent core components
Detect and alert on anomalies

Get started

Activate the extension in your environment using the in-product Hub, provide the required authentication configuration. Follow the instructions and prompts within the extension settings.

Host
Username
Password
SSL preferences (Optional)
Filters (Optional)

Details

This extension uses the Netscaler Nitro API to collect important NetScaler component metrics:

system
authentication (aaa)
compression
service
lbvserver
csvserver
vpnvserver
Interface
servicegroup
gslbservice

Compatibility information

Citrix NetScaler ADC

12.x
13.x
14.x

Resources

Support

Built and supported by Dynatrace

Dynatrace support center

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Extension content

Content typeNumber of items included

screen layout

7

generic type

8

dashboards

1

metric metadata

95

metric query

7

screen entities lists

7

generic relationship

11

alerts

7

screen chart groups

24

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual metrics can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included

Metric name	Metric key	Description	Unit
vpnvserver State	netscaler.vpnvserver.state	Current state of the server.	Count
vpnvserver Request Bytes	netscaler.vpnvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Count
vpnvserver Response Bytes	netscaler.vpnvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Count

Metric name	Metric key	Description	Unit
AAATM Current Sessions	netscaler.aaa.aaacurtmsessions	Count of current AAATM sessions.	Count
Basic ICA Sessions	netscaler.aaa.aaacuricasessions	Count of current Basic ICA only sessions.	Count
Basic ICA Connections	netscaler.aaa.aaacuricaonlyconn	Count of current Basic ICA only connections.	Count
SmartAccess ICA Connections	netscaler.aaa.aaacuricaconn	Count of current SmartAccess ICA connections.	Count
Current SmartAccess AAA sessions	netscaler.aaa.aaacursessions	Count of current SmartAccess AAA sessions.	Count

Metric name	Metric key	Description	Unit
SmartAccess AAA Sessions	netscaler.aaa.aaatotsessions.count	Count of all SmartAccess AAA sessions.	Count
AAA Authentication Successes	netscaler.aaa.aaaauthsuccess.count	Count of authentication successes.	Count
AAA Session Timeouts	netscaler.aaa.aaatotsessiontimeout.count	Count of AAA sessions that have timed out.	Count
AAA Authentication Failures	netscaler.aaa.aaaauthfail.count	Count of authentication failures.	Count
AAATM Sessions	netscaler.aaa.aaatottmsessions.count	Count of all AAATM sessions.	Count
HTTP Connection Successes	netscaler.aaa.aaaauthonlyhttpsuccess.count	Count of HTTP connections that succeeded authorization.	Count
AAA non-http connection successes	netscaler.aaa.aaaauthnonhttpsuccess.count	Count of non HTTP connections that succeeded authorization.	Count
AAA HTTP Connection Failures	netscaler.aaa.aaaauthonlyhttpfail.count	Count of HTTP connections that failed authorization.	Count
AAA Non-HTTP Connection Failures	netscaler.aaa.aaaauthnonhttpfail.count	Count of non HTTP connections that failed authorization.	Count

Metric name	Metric key	Description	Unit
Total Requests	netscaler.service.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total Responses	netscaler.service.totalresponses.count	Number of responses received on this service or virtual server.	Count
Server connections	netscaler.service.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Client connections	netscaler.service.curclntconnections	Number of current client connections.	Count
Tolerating Transactions	netscaler.service.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.service.frustratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Surge Queue Requests	netscaler.service.surgecount.count	Number of requests in the surge queue.	Count
Average time to first byte	netscaler.service.avgsvrttfb	Average TTFB between the NetScaler appliance and the server.	Second

Metric name	Metric key	Description	Unit
Days until license expiry	netscaler.nslicense.daystoexpiration	Number of days until license expiry	Day

Metric name	Metric key	Description	Unit
csvserver State	netscaler.csvserver.state	Current state of the server.	Count
Total Request Bytes	netscaler.csvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Total Response Bytes	netscaler.csvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Total vserver hits	netscaler.csvserver.tothits.count	Total vserver hits	Count

Metric name	Metric key	Description	Unit
Interface State	netscaler.Interface.curintfstate	Current state of the specified interface.	Count
Bytes Received	netscaler.Interface.totrxbytes.count	Number of bytes received by an interface since the NetScaler appliance was started or the interface statistics were cleared.	Byte
Bytes Transmitted	netscaler.Interface.tottxbytes.count	Number of bytes transmitted by an interface since the NetScaler appliance was started or the interface statistics were cleared.	Byte

Metric name	Metric key	Description	Unit
Total vserver requests	netscaler.lbvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total vserver responses	netscaler.lbvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current vserver Connections	netscaler.lbvserver.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Client connections	netscaler.lbvserver.curclntconnections	Number of current client connections.	Count
Tolerable Transactions	netscaler.lbvserver.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.lbvserver.frustratingttlbtransactions.count	Frustrating transactions based on APDEX threshold (>4T).	Count
Surge Requests	netscaler.lbvserver.surgecount.count	Number of requests in the surge queue.	Count
Invalid Requests and Responses	netscaler.lbvserver.invalidrequestresponse.count	Number invalid requests/responses on this vserver	Count
Invalid Requests and Responses Dropped	netscaler.lbvserver.invalidrequestresponsedropped.count	Number invalid requests/responses dropped on this vserver	Count
Backup traffic diversions	netscaler.lbvserver.totvserverdownbackuphits.count	Number of times traffic was diverted to backup vserver since primary vserver was DOWN.	Count
Active Services	netscaler.lbvserver.actsvcs	number of ACTIVE services bound to a vserver	Count
vserver Health	netscaler.lbvserver.vslbhealth	Health of the vserver. This gives percentage of UP services bound to this vserver.	Percent

Metric name	Metric key	Description	Unit
Total requests	netscaler.gslbservice.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total responses	netscaler.gslbservice.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current server connections	netscaler.gslbservice.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Current client connections	netscaler.gslbservice.curclntconnections	Number of current client connections.	Count
Established client connections	netscaler.gslbservice.establishedconn	Number of client connections in ESTABLISHED state.	Count

Metric name	Metric key	Description	Unit
Inbound packets hardware dropped	netscaler.Interface.errpktrx.count	Number of inbound packets dropped by the hardware on a specified interface once the NetScaler appliance starts or the interface statistics are cleared.	Count
Outbound packets hardware dropped	netscaler.Interface.errpkttx.count	Number of outbound packets dropped by the hardware on a specified interface since the NetScaler appliance was started or the interface statistics were cleared.	Count
Inbound packets discarded	netscaler.Interface.errifindiscards.count	Number of error-free inbound packets discarded by the specified interface due to a lack of resources.	Count
Outbound packets discarded	netscaler.Interface.nicerrifoutdiscards.count	Number of error-free outbound packets discarded by the specified interface due to a lack of resources.	Count
Inbound packets dropped interface	netscaler.Interface.errdroppedrxpkts.count	Number of inbound packets dropped by the specified interface.	Count
Outbound packets dropped interface	netscaler.Interface.errdroppedtxpkts.count	Number of packets dropped in transmission by the specified interface.	Count

Metric name	Metric key	Description	Unit
gslbservice state	netscaler.gslbservice.state	Current state of the service.	Count
Request Bytes	netscaler.gslbservice.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Response Bytes	netscaler.gslbservice.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Service Provided Count	netscaler.gslbservice.vsvrservicehits.count	Number of times that the service has been provided.	Count

Metric name	Metric key	Description	Unit
vserver State	netscaler.lbvserver.state	Current state of the server.	Count
Request Bytes	netscaler.lbvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Response Bytes	netscaler.lbvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Total vserver hits	netscaler.lbvserver.tothits.count	Total vserver hits	Count

Metric name	Metric key	Description	Unit
Management CPU Utilization.	netscaler.system.mgmtcpuusagepcnt	Average Management CPU utilization percentage.	Percent
Packet Engines CPU Utilization.	netscaler.system.pktcpuusagepcnt	Average CPU utilization percentage for all packet engines excluding management PE.	Percent
Resident CPU Utilization.	netscaler.system.rescpuusagepcnt	Average CPU utilization percentage. Not applicable for a single-CPU system.	Percent
Memory Used (MB).	netscaler.system.memuseinmb	Main memory currently in use, in megabytes.	MegaByte

Metric name	Metric key	Description	Unit
Service group state	netscaler.servicegroup.state	Current state of the server.	Count

Metric name	Metric key	Description	Unit
HTTP Compression Bandwidth Saving	netscaler.cmp.comphttpbandwidthsaving	Bandwidth saving from HTTP compression expressed as percentage.	Percent
TCP Compression Bandwidth Saving	netscaler.cmp.comptcpbandwidthsaving	Bandwidth saving from TCP compression expressed as percentage.	Percent

Metric name	Metric key	Description	Unit
Connectivity	netscaler.system.connectivity	Netscaler successful connection percentage	Percent
CPU Utilization.	netscaler.system.cpuusagepcnt	CPU utilization percentage.	Percent
Memory Utilization.	netscaler.system.memusagepcnt	Percentage of memory utilization on NetScaler.	Percent

Metric name	Metric key	Description	Unit
Total vserver requests	netscaler.csvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total vserver responses	netscaler.csvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current vserver Connections	netscaler.csvserver.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Current client Connections	netscaler.csvserver.curclntconnections	Number of current client connections.	Count
Tolerable Transactions	netscaler.csvserver.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.csvserver.frustratingttlbtransactions.count	Frustrating transactions based on APDEX threshold (>4T).	Count
Invalid requests and reponses	netscaler.csvserver.invalidrequestresponse.count	Number invalid requests/responses on this vserver	Count
Invalid requests and reponses dropped	netscaler.csvserver.invalidrequestresponsedropped.count	Number invalid requests/responses dropped on this vserver	Count

Metric name	Metric key	Description	Unit
vpnvserver Requests	netscaler.vpnvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
vpnvserver Responses	netscaler.vpnvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count

Metric name	Metric key	Description	Unit
service state	netscaler.service.state	Current state of the service.	Count
Total Request Bytes	netscaler.service.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Total Response Bytes	netscaler.service.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Throughput	netscaler.service.throughput	Number of bytes received or sent by this service (Mbps).	MegaBytePerSecond

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.

ReleaseDate

Add entity type to extension metrics for management zones and tagging rules
Update dependency packages

nslicense featureset - collect 'days until license expiry' metric
Add user-defined metadata fields for device_name and group

NetScaler data collection: system, aaa, cmp, service, lbvserver, csvserver, vpnvserver, Interface, servicegroup, gslbservice
Dynatrace entities and unified analysis screens for core components
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