Citrix Netscaler ADC

Citrix Netscaler ADC

Remotely monitor your Citrix NetScaler devices

Extension

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Product information
Release notes

Overview

Citrix NetScaler ADCs help enterprises secure applications and data. However, they do not permit the installation of agent-based monitoring solutions. For this, Dynatrace offers remote monitoring of NetScaler devices via the Citrix NetScaler ActiveGate extension. Our extension queries devices every minute and retrieves key performance data. These metrics are paired with OneAgent data to provide real-time interaction visualization and the ability to follow transactions throughout your stack.

Use cases

This is intended for users, who:

Would like to monitor the health and performance of their NetScaler services

This enables you to:

Monitor NetScaler with a dedicated dashboard and Dynatrace entities to represent core components
Detect and alert on anomalies

Get started

Activate the extension in your environment using the in-product Hub, provide the required authentication configuration. Follow the instructions and prompts within the extension settings.

Host
Username
Password
SSL preferences (Optional)
Filters (Optional)

Details

This extension uses the Netscaler Nitro API to collect important NetScaler component metrics:

system
authentication (aaa)
compression
service
lbvserver
csvserver
vpnvserver
Interface
servicegroup
gslbservice

Compatibility information

Citrix NetScaler ADC

12.x
13.x
14.x

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Extension content

Content typeNumber of items included

screen chart groups

29

screen layout

8

generic type

9

dashboards

1

metric query

7

screen entities lists

8

generic relationship

12

alerts

7

metric metadata

142

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included

Metric name	Metric key	Description	Unit
CPU 0 temperature	netscaler.system.cpu0temp	CPU 0 temperature. 9800 and 9960 platforms display internal chip temperature. This is a critical counter.	Count
CPU 1 temperature	netscaler.system.cpu1temp	CPU 1 temperature. 9800 and 9960 platforms display internal chip temperature. 7000, 9010 and 10010 platforms display CPU 0 temperature. This is a critical counter.	Count
Internal temperature of health monitoring chip	netscaler.system.internaltemp	Internal temperature of health monitoring chip. This is a critical counter.	Count
Temperature of pin 0	netscaler.system.auxtemp0	Temperature of a device connected to health monitoring chip through pin 0.	Count
Temperature of pin 1	netscaler.system.auxtemp1	Temperature of a device connected to health monitoring chip through pin 1.	Count
Temperature of pin 2	netscaler.system.auxtemp2	Temperature of a device connected to health monitoring chip through pin 2.	Count
Temperature of pin 3	netscaler.system.auxtemp3	Temperature of a device connected to health monitoring chip through pin 3.	Count

Metric name	Metric key	Description	Unit
gslbservice state	netscaler.gslbservice.state	Current state of the service.	Count
Request Bytes	netscaler.gslbservice.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Response Bytes	netscaler.gslbservice.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Service Provided Count	netscaler.gslbservice.vsvrservicehits.count	Number of times that the service has been provided.	Count

Metric name	Metric key	Description	Unit
Power supply -12V output	netscaler.system.voltagev12n	Power supply -12V output. Acceptable range is -13.20 through -10.80 volts. 9800 and 9960 platforms display standard value of -12.0V.	Count
Power supply -5V output	netscaler.system.voltagev5n	Power supply -5V output. Acceptable range is -5.50 through -4.50 volts. 9800 and 9960 platforms display standard value of -5.0V.	Count
Power supply +12V output	netscaler.system.voltagev12p	Power supply +12V output. Acceptable range is 10.80 through 13.20 volts.	Count
Power supply +5V output	netscaler.system.voltagev5p	Power supply +5V output. Acceptable range is 4.50 through 5.50 volts.	Count
Main power supply +3.3V output	netscaler.system.voltagev33main	Main power supply +3.3V output. Acceptable range is 2.970 through 3.630 volts. This is a critical counter.	Count
CPU core 1 voltage	netscaler.system.voltagevcc1	CPU core 1 voltage. Acceptable range is 1.080 through 1.650 volts. If CPU 1 is not connected to the health monitoring chip, display shows voltage of CPU 0.	Count
CPU core 0 voltage	netscaler.system.voltagevcc0	CPU core 0 voltage. Acceptable range is 1.080 through 1.650 volts.	Count
Pin 0 voltage	netscaler.system.auxvolt0	Voltage of a device connected to health monitoring chip through pin 0.	Count
Pin 1 voltage	netscaler.system.auxvolt1	Voltage of a device connected to health monitoring chip through pin 1.	Count
Pin 2 voltage	netscaler.system.auxvolt2	Voltage of a device connected to health monitoring chip through pin 2.	Count
Pin 3 voltage	netscaler.system.auxvolt3	Voltage of a device connected to health monitoring chip through pin 3.	Count
Pin 4 voltage	netscaler.system.auxvolt4	Voltage of a device connected to health monitoring chip through pin 4.	Count
Pin 5 voltage	netscaler.system.auxvolt5	Voltage of a device connected to health monitoring chip through pin 5.	Count
Pin 6 voltage	netscaler.system.auxvolt6	Voltage of a device connected to health monitoring chip through pin 6.	Count
Pin 7 voltage	netscaler.system.auxvolt7	Voltage of a device connected to health monitoring chip through pin 7.	Count
Power supply 1 failure status	netscaler.system.powersupply1status	Power supply 1 failure status.	Count
Power supply 2 failure status	netscaler.system.powersupply2status	Power supply 2 failure status.	Count
Power supply 3 failure status	netscaler.system.powersupply3status	Power supply 3 failure status.	Count
Power supply 4 failure status	netscaler.system.powersupply4status	Power supply 4 failure status.	Count

Metric name	Metric key	Description	Unit
AAATM Current Sessions	netscaler.aaa.aaacurtmsessions	Count of current AAATM sessions.	Count
Basic ICA Sessions	netscaler.aaa.aaacuricasessions	Count of current Basic ICA only sessions.	Count
Basic ICA Connections	netscaler.aaa.aaacuricaonlyconn	Count of current Basic ICA only connections.	Count
SmartAccess ICA Connections	netscaler.aaa.aaacuricaconn	Count of current SmartAccess ICA connections.	Count
Current SmartAccess AAA sessions	netscaler.aaa.aaacursessions	Count of current SmartAccess AAA sessions.	Count

Metric name	Metric key	Description	Unit
Days until license expiry	netscaler.nslicense.daystoexpiration	Number of days until license expiry	Day

Metric name	Metric key	Description	Unit
Total vserver requests	netscaler.csvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total vserver responses	netscaler.csvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current vserver Connections	netscaler.csvserver.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Current client Connections	netscaler.csvserver.curclntconnections	Number of current client connections.	Count
Tolerable Transactions	netscaler.csvserver.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.csvserver.frustratingttlbtransactions.count	Frustrating transactions based on APDEX threshold (>4T).	Count
Invalid requests and reponses	netscaler.csvserver.invalidrequestresponse.count	Number invalid requests/responses on this vserver	Count
Invalid requests and reponses dropped	netscaler.csvserver.invalidrequestresponsedropped.count	Number invalid requests/responses dropped on this vserver	Count

Metric name	Metric key	Description	Unit
vserver State	netscaler.lbvserver.state	Current state of the server.	Count
Request Bytes	netscaler.lbvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Response Bytes	netscaler.lbvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Total vserver hits	netscaler.lbvserver.tothits.count	Total vserver hits	Count

Metric name	Metric key	Description	Unit
Heartbeat packets received	netscaler.hanode.hatotpktrx.count	Number of heartbeat packets received from the peer node.	Count
Heartbeat packets sent	netscaler.hanode.hatotpkttx.count	Number of heartbeat packets sent from the peer node.	Count
Propagation timeouts	netscaler.hanode.haerrproptimeout.count	Number of times propagation timed out.	Count
Configuration synchronization failure	netscaler.hanode.haerrsyncfailure.count	Number of times the configuration of the primary and secondary nodes failed to synchronize since that last transition.	Count
High availability current state	netscaler.hanode.hacurstate	State of the HA node, based on its health, in a high availability setup.	Count
High availability node state	netscaler.hanode.hacurmasterstate	Indicates the high availability state of the node.	Count

Metric name	Metric key	Description	Unit
vpnvserver Requests	netscaler.vpnvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
vpnvserver Responses	netscaler.vpnvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count

Metric name	Metric key	Description	Unit
Total Requests	netscaler.service.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total Responses	netscaler.service.totalresponses.count	Number of responses received on this service or virtual server.	Count
Server connections	netscaler.service.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Client connections	netscaler.service.curclntconnections	Number of current client connections.	Count
Tolerating Transactions	netscaler.service.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.service.frustratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Surge Queue Requests	netscaler.service.surgecount.count	Number of requests in the surge queue.	Count
Average time to first byte	netscaler.service.avgsvrttfb	Average TTFB between the NetScaler appliance and the server.	Second

Metric name	Metric key	Description	Unit
service state	netscaler.service.state	Current state of the service.	Count
Total Request Bytes	netscaler.service.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Total Response Bytes	netscaler.service.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Throughput	netscaler.service.throughput	Number of bytes received or sent by this service (Mbps).	MegaBytePerSecond

Metric name	Metric key	Description	Unit
vpnvserver State	netscaler.vpnvserver.state	Current state of the server.	Count
vpnvserver Request Bytes	netscaler.vpnvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Count
vpnvserver Response Bytes	netscaler.vpnvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Count

Metric name	Metric key	Description	Unit
HTTP Compression Bandwidth Saving	netscaler.cmp.comphttpbandwidthsaving	Bandwidth saving from HTTP compression expressed as percentage.	Percent
TCP Compression Bandwidth Saving	netscaler.cmp.comptcpbandwidthsaving	Bandwidth saving from TCP compression expressed as percentage.	Percent

Metric name	Metric key	Description	Unit
Inbound packets hardware dropped	netscaler.Interface.errpktrx.count	Number of inbound packets dropped by the hardware on a specified interface once the NetScaler appliance starts or the interface statistics are cleared.	Count
Outbound packets hardware dropped	netscaler.Interface.errpkttx.count	Number of outbound packets dropped by the hardware on a specified interface since the NetScaler appliance was started or the interface statistics were cleared.	Count
Inbound packets discarded	netscaler.Interface.errifindiscards.count	Number of error-free inbound packets discarded by the specified interface due to a lack of resources.	Count
Outbound packets discarded	netscaler.Interface.nicerrifoutdiscards.count	Number of error-free outbound packets discarded by the specified interface due to a lack of resources.	Count
Inbound packets dropped interface	netscaler.Interface.errdroppedrxpkts.count	Number of inbound packets dropped by the specified interface.	Count
Outbound packets dropped interface	netscaler.Interface.errdroppedtxpkts.count	Number of packets dropped in transmission by the specified interface.	Count

Metric name	Metric key	Description	Unit
Total requests	netscaler.gslbservice.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total responses	netscaler.gslbservice.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current server connections	netscaler.gslbservice.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Current client connections	netscaler.gslbservice.curclntconnections	Number of current client connections.	Count
Established client connections	netscaler.gslbservice.establishedconn	Number of client connections in ESTABLISHED state.	Count

Metric name	Metric key	Description	Unit
Connectivity	netscaler.system.connectivity	Netscaler successful connection percentage	Percent
CPU Utilization.	netscaler.system.cpuusagepcnt	CPU utilization percentage.	Percent
Memory Utilization.	netscaler.system.memusagepcnt	Percentage of memory utilization on NetScaler.	Percent

Metric name	Metric key	Description	Unit
Management CPU Utilization.	netscaler.system.mgmtcpuusagepcnt	Average Management CPU utilization percentage.	Percent
Packet Engines CPU Utilization.	netscaler.system.pktcpuusagepcnt	Average CPU utilization percentage for all packet engines excluding management PE.	Percent
Resident CPU Utilization.	netscaler.system.rescpuusagepcnt	Average CPU utilization percentage. Not applicable for a single-CPU system.	Percent
Memory Used (MB).	netscaler.system.memuseinmb	Main memory currently in use, in megabytes.	MegaByte

Metric name	Metric key	Description	Unit
CPU Fan 0 speed	netscaler.system.cpufan0speed	CPU Fan 0 speed. Acceptable range is 3000 through 6000 RPM. This is a critical counter.	Count
CPU Fan 1 speed	netscaler.system.cpufan1speed	CPU Fan 1 speed. Acceptable range is 3000 through 6000 RPM. 7000 platform displays speed of CPU fan 0. This is a critical counter.	Count
System fan speed	netscaler.system.systemfanspeed	System fan speed. Acceptable range is 3000 through 6000 RPM. This is a critical counter.	Count
System fan 1 speed	netscaler.system.fan0speed	System fan 1 speed. For new platforms associated pin is connected to CPU supporting fans. For platforms in which it is not connected, it will point to System Fan.	Count
System fan 2 speed	netscaler.system.fanspeed	System fan 2 speed. For new platforms associated pin is connected to CPU supporting fans. For platforms in which it is not connected, it will point to System Fan	Count
Speed of Fan 0	netscaler.system.fan2speed	Speed of Fan 0 if associated pin is connected to health monitoring chip.	Count
Speed of Fan 1	netscaler.system.fan3speed	Speed of Fan 1 if associated pin is connected to health monitoring chip.	Count
Speed of Fan 2	netscaler.system.fan4speed	Speed of Fan 2 if associated pin is connected to health monitoring chip.	Count
Speed of Fan 3	netscaler.system.fan5speed	Speed of Fan 3 if associated pin is connected to health monitoring chip.	Count

Metric name	Metric key	Description	Unit
Interface State	netscaler.Interface.curintfstate	Current state of the specified interface.	Count
Bytes Received	netscaler.Interface.totrxbytes.count	Number of bytes received by an interface since the NetScaler appliance was started or the interface statistics were cleared.	Byte
Bytes Transmitted	netscaler.Interface.tottxbytes.count	Number of bytes transmitted by an interface since the NetScaler appliance was started or the interface statistics were cleared.	Byte

Metric name	Metric key	Description	Unit
Total vserver requests	netscaler.lbvserver.totalrequests.count	Total number of requests received on this service or virtual server.	Count
Total vserver responses	netscaler.lbvserver.totalresponses.count	Number of responses received on this service or virtual server.	Count
Current vserver Connections	netscaler.lbvserver.cursrvrconnections	Number of current connections to the actual servers behind the virtual server.	Count
Client connections	netscaler.lbvserver.curclntconnections	Number of current client connections.	Count
Tolerable Transactions	netscaler.lbvserver.toleratingttlbtransactions.count	Tolerable transactions based on APDEX threshold (>T ;; <4T).	Count
Frustrating Transactions	netscaler.lbvserver.frustratingttlbtransactions.count	Frustrating transactions based on APDEX threshold (>4T).	Count
Surge Requests	netscaler.lbvserver.surgecount.count	Number of requests in the surge queue.	Count
Invalid Requests and Responses	netscaler.lbvserver.invalidrequestresponse.count	Number invalid requests/responses on this vserver	Count
Invalid Requests and Responses Dropped	netscaler.lbvserver.invalidrequestresponsedropped.count	Number invalid requests/responses dropped on this vserver	Count
Backup traffic diversions	netscaler.lbvserver.totvserverdownbackuphits.count	Number of times traffic was diverted to backup vserver since primary vserver was DOWN.	Count
Active Services	netscaler.lbvserver.actsvcs	number of ACTIVE services bound to a vserver	Count
vserver Health	netscaler.lbvserver.vslbhealth	Health of the vserver. This gives percentage of UP services bound to this vserver.	Percent

Metric name	Metric key	Description	Unit
Service group state	netscaler.servicegroup.state	Current state of the server.	Count

Metric name	Metric key	Description	Unit
Disk /flash used space	netscaler.system.disk0used	Used space in /flash partition of the hard disk.	Byte
Disk /flash available space	netscaler.system.disk0avail	Available space in /flash partition of the hard disk.	Byte
Disk /var used space	netscaler.system.disk1used	Used space in /var partition of the hard disk.	Byte
Disk /var available space	netscaler.system.disk1avail	Available space in /var partition of the hard disk.	Byte
Used /flash space (%)	netscaler.system.disk0perusage	Used space in /flash partition of the disk, as a percentage. This is a critical counter.	Percent
Used /var space (%)	netscaler.system.disk1perusage	Used space in /var partition of the disk, as a percentage. This is a critical counter.	Percent

Metric name	Metric key	Description	Unit
csvserver State	netscaler.csvserver.state	Current state of the server.	Count
Total Request Bytes	netscaler.csvserver.totalrequestbytes.count	Total number of request bytes received on this service or virtual server.	Byte
Total Response Bytes	netscaler.csvserver.totalresponsebytes.count	Number of response bytes received by this service or virtual server.	Byte
Total vserver hits	netscaler.csvserver.tothits.count	Total vserver hits	Count

Metric name	Metric key	Description	Unit
SmartAccess AAA Sessions	netscaler.aaa.aaatotsessions.count	Count of all SmartAccess AAA sessions.	Count
AAA Authentication Successes	netscaler.aaa.aaaauthsuccess.count	Count of authentication successes.	Count
AAA Session Timeouts	netscaler.aaa.aaatotsessiontimeout.count	Count of AAA sessions that have timed out.	Count
AAA Authentication Failures	netscaler.aaa.aaaauthfail.count	Count of authentication failures.	Count
AAATM Sessions	netscaler.aaa.aaatottmsessions.count	Count of all AAATM sessions.	Count
HTTP Connection Successes	netscaler.aaa.aaaauthonlyhttpsuccess.count	Count of HTTP connections that succeeded authorization.	Count
AAA non-http connection successes	netscaler.aaa.aaaauthnonhttpsuccess.count	Count of non HTTP connections that succeeded authorization.	Count
AAA HTTP Connection Failures	netscaler.aaa.aaaauthonlyhttpfail.count	Count of HTTP connections that failed authorization.	Count
AAA Non-HTTP Connection Failures	netscaler.aaa.aaaauthnonhttpfail.count	Count of non HTTP connections that failed authorization.	Count

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.

ReleaseDate

Full version history

Bug fix: Custom topology rule for gslbservice now using the correct servicename dimension

Full version history

Fixed a bug where disabling feature sets would not prevent the metrics from being ingested
Refactored the entity definition and metric dimensions to adapt to the new NetScaler SDX extension

Full version history

All devices in the configuration are polled regardless of other device connection errors.
Custom polling schedule setting (default of 1 minute)
Fix the id of interface entities to include the netscaler host

Full version history

Add entity type to extension metrics for management zones and tagging rules
Update dependency packages

Full version history

nslicense featureset - collect 'days until license expiry' metric
Add user-defined metadata fields for device_name and group

Full version history

NetScaler data collection: system, aaa, cmp, service, lbvserver, csvserver, vpnvserver, Interface, servicegroup, gslbservice
Dynatrace entities and unified analysis screens for core components
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