Digital Experience

Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring.

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Digital experience monitoring with Dynatrace

Real User Monitoring

Gain full visibility into all activity from every mobile and web user, seamlessly connected to the backend.
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Synthetic Monitoring

Simulate, measure, and compare availability and performance across public and private locations.
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Session Replay

See exactly what your users see with video-like recordings of every user session.
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Mobile App Monitoring

Get AI-powered crash analytics and end-to-end visibility into native mobile applications.
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Dynatrace gives us the necessary view so we can bring together the underlying technology platforms with an understanding of the impact to our customers.

Jodie Kovacs Senior Solution Architect, EDF

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Insightful and actionable answers across teams within one platform

Empower development, operations, and business teams with a unified platform to deliver a positive digital experience for every user.

Availability and Performance Monitoring

Deliver flawless digital experiences without complex or manual setup

Automatically instrument applications for immediate insights to optimize performance
Quickly assess web and mobile app health to discover how performance, availability, and errors impact digital experience
Leverage automatically adjusting multidimensional baselines to factor in real users’ location, device, and browser for anomaly detection
Improve Core Web Vitals to keep your applications competitive and benchmark against SLOs
Ensure continuity and service by monitoring application availability around the world and the clock

Learn about auto-baselining

Learn about Google’s Core Web Vitals

Availability and Performance monitoring dashboard

Troubleshooting

Identify and remediate errors with complete context

Quickly understand how users are impacted by a problem across all applications with complete front- to back-end context
Get AI-driven root cause analysis with causal relationships for fast remediation
Analyze underlying issues caused by hard-to-detect errors that contribute to poor business results

Learn about business impact analysis

Learn about Davis AI

Release Quality Validation

Give customers the experiences they demand

Improve release quality and ensure service reliability
Execute synthetic monitors from public and private locations to track availability and performance of customer-facing apps and internal resources
Discover problems across production and development environments before your customers are affected
Respond automatically to any event and assess its impact on user experience
Simulate user journeys and endpoints for alerts with a simple, no-code recorder

Learn about automatic release validation

Learn about executing synthetic tests automatically

User Journey and Conversion Analysis

Discover, analyze, and improve journeys across channels

Measure growth and engagement of your apps by automatically tracking conversion metrics and key user actions
Understand product performance within the context of marketing and conversions
Analyze the performance of user behavior and customer journeys to drill into adoption and retention

Learn about user behavior analytics

Customer Complaint Resolution

Provide enhanced customer support

Get quantitative and qualitative insights into user experience
Replay every session through the eyes of the user and understand their exact experience with full session context
Capture the full visibility of customer experience across every digital transaction while keeping your end-user privacy secure

Learn about data privacy

User Satisfaction Monitoring

Track user satisfaction for continuous improvement

Gauge satisfaction of your overall applications and individual user actions with automatic application performance index (Apdex) scores
Understand entry, exit, and other actions and how they impact Apdex
Analyze user behavior to understand what causes frustration and optimize customer experience
Compare behavior and conversions across all channels
Examine bounce rates and which errors contribute to their increase