Q: Why are Health, CPU or Memory values for some devices on the dashboard negative?
A: Catalyst API returns negative values for non-reachable devices.
Q: Do I need to enable all featureSets?
A: No, not all featureSets are required.
- self-monitoring is optional and is only needed for fine-tuning and diagnostics of the extension itself.
- If you want to view PLATFORM screens (for generic network device and interface metrics) within Infrastructure & Operations Application, only default feature set is needed.
- If you want to view both CLASSIC screens and all PLATFORM screens (for generic network device and interface metrics and for Cisco Catalyst device and interface metrics), enable all featureSets except self-monitoring.
Q: Does the extension support other versions of Cisco Catalyst Center not listed in the Compatibility Information?
A: Yes, but with limitations. In the extension configuration, select the Cisco Catalyst Center Version that matches your installed version. If your exact version is not listed, choose the closest lower version available.
Please note that when connecting to versions of Cisco Catalyst Center other than listed in the Compatibility Information section, some metrics may become missing or unavailable. Specifically, older API versions are not reliable as a source of the interface-related metrics, due to API scalability limitations. Therefore, when extension is connected to DNA Center 2.3.6.x, 2.3.5.x or older, there will be no interface-level metrics available on charts and in the Infrastructure and Operations app. Other metrics gaps may also exist. We strongly recommend connecting to API versions listed in the Compatibility Information section.
Q: Why are Health, CPU or Memory values for some devices on the dashboard negative?
A: Catalyst API returns negative values for non-reachable devices.
Q: Does the extension support monitoring of other entities, like e.g. SSIDs or details on the Access Points?
A: Not yet. We look forward to your feedback on the enhancements that would make this extension better fitted to your environment. Post your Product Idea on Dynatrace community and let others up-vote it!