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Generic Cisco Device

Generic Cisco Device

Monitor Cisco devices using SNMP to feed Dynatrace with metrics and alerts.

Extension
Free trialDocumentation
Overview dashboard.Cisco device entity screen.
  • Product information
  • Release notes

Overview

Cisco devices are a critical component in your network infrastructure. The Generic Cisco Device monitoring extension allows for remote monitoring of your Cisco network devices via the Simple Network Management Protocol (SNMP).

Use cases

  • Monitor resource usage of network components
  • Detect and alert on issues with critical protocols such as BGP
  • Identify problems with network interfaces

Details

Metrics

Review the list of feature sets to see which metrics are collected. Not all feature sets will be applicable to all devices. You can enable or disable feature sets as needed based on the types and versions of devices you are using and your unique monitoring requirements.

Compatibility information

This extension is designed to generically provide visibility into a wide variety of Cisco network devices. Only products still supported by Cisco will be officially supported but it can be used to monitor any devices that meet the requirements for SNMP connectivity and support the MIBs and OIDs used.

Troubleshooting

Basic information is available in the Dynatrace SNMP Troubleshooting doc.

Additional troubleshooting guides are available in the Dynatrace Community.

Installation

Requirements

  • Minimum Dynatrace environment and ActiveGate version 1.310
    • ActiveGate must be able to communicate with the target devices via SNMP
    • Review the SNMP data source documentation for details on support-levels and authentication
  • The monitored devices must support a given Management Information Base (MIB) file in order to collect it's data
    • Not all Cisco devices support all MIBs
    • Some Cisco devices may only partially support a given MIB

Dynatrace configuration

Find 'Generic Cisco Device' in the in-product Extensions App or Hub page and activate (if offline you can download the extension from this Hub page in the 'Release notes' section and install as a custom extension).

Monitoring configurations

You can add multiple target devices to a given monitoring configuration (recommended). Review the SNMP data source documentation for details on the configuration fields for SNMP device monitoring.

After adding the monitored devices you can select which feature sets to enable which will determine what the extension will query for.

Licensing

License consumption is based on the number of metric data points ingested. Below is a breakdown of metrics by feature set (metrics collected once per minute):

  • default: 11
  • neighbor-discovery:
    • per lldp neighbor: 1
  • Interfaces:
    • per interface: 14
  • Memory pools:
    • per memory pool: 2
  • High availability: 4
  • Cisco BGP:
    • per bgp peer: 5
  • BGP:
    • per bgp peer: 5
  • OSPF:
    • per ospf peer: 1
  • EIGRP:
    • per eigrp peer: 1
  • Sensors:
    • per fan: 1
    • per temp device: 1
    • per power supply: 1
  • Sensors (Advanced):
    • per sensor: 1
  • Health: 7
  • Traffic: 14
  • FRUs:
    • per FRU (power): 1
    • per FRU (fan): 1

Approximate yearly datapoints = <metrics> * 60 minutes * 24 hours * 365 days data points per year

Classic licensing

In the classic licensing model, metric ingestion will consume Davis Data Units (DDUs) at the rate of .001 DDUs per metric data point.

Multiply the above formula for annual data points by .001 to estimate annual DDU usage.

Dynatrace
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By Dynatrace
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Extension content

Content typeNumber of items included
alerts
2
screen logs cards
2
metric query
11
screen message cards
3
screen layout
4
document dashboard
1
screen entities lists
2
screen injections
4
screen dql table
7
generic relationship
4
screen metric tables
6
dashboards
1
screen properties
3
generic type
4
metric metadata
77
screen chart groups
24

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included
Metric nameMetric keyDescriptionUnit
Device entity attributescom.dynatrace.extension.snmp-generic-cisco-device.entity_attributesConstant value of 1 used for reporting entity attributes at a lower frequencyUnspecified
Physical component statecom.dynatrace.extension.snmp-generic-cisco-device.component.stateA state metric representing the details of physical components. This is used to collect details about the Cisco device stack. Value is always 1; use the dimensions to view details.NotApplicable
-com.dynatrace.extension.network_device.sysuptime--
-com.dynatrace.extension.network_device.cpu_usage--
-com.dynatrace.extension.network_device.memory_used--
-com.dynatrace.extension.network_device.memory_free--
Time since the last re-startcom.dynatrace.extension.snmp-generic-cisco-device.sys.uptimeThe time (in hundredths of a second) since the network management portion of the system was last re-initializedUnspecified
CPU busycom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.total.1min.revOverall CPU busy percentage in the last 1 min.Percent
CPU loadcom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.loadavg.1minOverall CPU load average in the last 1 min.Count
CPU memory usedcom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.memory.hc.usedOverall CPU wide sys mem currently under useKiloByte
CPU memory freecom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.memory.hc.freeOverall CPU wide sys mem freeKiloByte
CPU memory usedcom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.memory.usedOverall CPU wide sys mem currently under use (legacy 32-bit value)KiloByte
CPU memory freecom.dynatrace.extension.snmp-generic-cisco-device.cpm.cpu.memory.freeOverall CPU wide sys mem free (legacy 32-bit value)KiloByte
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.network_device.lldp_neighbor--
Metric nameMetric keyDescriptionUnit
Memory pool used (32 bit)com.dynatrace.extension.snmp-generic-cisco-device.memory_pool.usedThe number of bytes from the memory pool that are currently in use.Byte
Memory pool free (32 bit)com.dynatrace.extension.snmp-generic-cisco-device.memory_pool.freeThe number of bytes from the memory pool that are currently unused.Byte
Memory pool used (64 bit)com.dynatrace.extension.snmp-generic-cisco-device.enhanced.memory_pool.usedThe number of bytes from the enhanced memory pool that are currently in use.Byte
Memory pool free (64 bit)com.dynatrace.extension.snmp-generic-cisco-device.enhanced.memory_pool.freeThe number of bytes from the enhanced memory pool that are currently unused.Byte
Metric nameMetric keyDescriptionUnit
Active supervisor CPU utilizationcom.dynatrace.extension.snmp-generic-cisco-device.ha.active_supervisor.cpu_utilizationThe average utilization of CPU on the active supervisor.Percent
Active supervisor memory utilizationcom.dynatrace.extension.snmp-generic-cisco-device.ha.active_supervisor.memory_utilizationThe average utilization of memory on the active supervisor.Percent
Synchronization statecom.dynatrace.extension.snmp-generic-cisco-device.ha.synchronization.enabledThe state of the auto synchronization of images between the active and standby supervisor.State
Auto synchronization statuscom.dynatrace.extension.snmp-generic-cisco-device.ha.synchronization.stateThe status of the current auto synchronization process, or if no such process is in progress, then the state of the most recent one.State
Metric nameMetric keyDescriptionUnit
-com.dynatrace.extension.network_device.if.bytes_in.count--
-com.dynatrace.extension.network_device.if.bytes_out.count--
-com.dynatrace.extension.network_device.if.status--
CRC errorscom.dynatrace.extension.snmp-generic-cisco-device.if.in.crc_errors.countNumber of input packets which had cyclic redundancy checksum errorsCount
Last interface status changecom.dynatrace.extension.snmp-generic-cisco-device.if.lastchangeValue of 'sysUpTime' when the interface entered its current stateCount
Interface speedcom.dynatrace.extension.snmp-generic-cisco-device.if.highspeedSpeed of the network interface in MegaBits per second.MegaBitPerSecond
Inbound errorscom.dynatrace.extension.snmp-generic-cisco-device.if.in.errors.countNumber of inbound packets/transmission units with errorsCount
Inbound discardscom.dynatrace.extension.snmp-generic-cisco-device.if.in.discards.countNumber of inbound packets discardedCount
Outbound errorscom.dynatrace.extension.snmp-generic-cisco-device.if.out.errors.countNumber of outbound packets/transmission units with errorsCount
Outbound discardscom.dynatrace.extension.snmp-generic-cisco-device.if.out.discards.countNumber of outbound packets discardedCount
Metric nameMetric keyDescriptionUnit
Fan statecom.dynatrace.extension.snmp-generic-cisco-device.envmon.fan.stateCurrent state of the fan instrumentedUnspecified
Fan temperaturecom.dynatrace.extension.snmp-generic-cisco-device.envmon.temperature.status.valueCurrent temperature of the fan instrumentedUnspecified
Metric nameMetric keyDescriptionUnit
Messages deliveredcom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.pkts.countTotal number of messages delivered from the transport serviceCount
Silently dropped PDUscom.dynatrace.extension.snmp-generic-cisco-device.snmp.silentdrops.countNumber of silently dropped PDUs due to the large reply sizeCount
Unsupported SNMP version messagescom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.bad.versions.countTotal number of messages delivered with an unsupported SNMP versionCount
Messages with bad community namescom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.bad.community.names.countNumber of messages with an unknown SNMP communityCount
Messages not allowed in communitycom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.bad.community.uses.countNumber of messages not allowed for the used SNMP communityCount
'noSuchName' errorscom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.nosuchnames.countNumber of PDUs delivered with 'noSuchName' errorCount
'badValue' errorscom.dynatrace.extension.snmp-generic-cisco-device.snmp.in.bad.values.countNumber of PDUs delivered with 'badValue' errorCount
Metric nameMetric keyDescriptionUnit
TCP active openscom.dynatrace.extension.snmp-generic-cisco-device.tcp.activeopens.countNumber of transitions of TCP connections from CLOSED to SYN-SENTCount
TCP passive openscom.dynatrace.extension.snmp-generic-cisco-device.tcp.passiveopens.countNumber of transitions of TCP connections from CLOSED to SYN-RCVDCount
TCP failed attemptscom.dynatrace.extension.snmp-generic-cisco-device.tcp.attemptfails.countNumber of transitions of TCP connections from SYN-SENT/SYN-RCVD to CLOSED and from SYN-RCVD to LISTENCount
TCP resetscom.dynatrace.extension.snmp-generic-cisco-device.tcp.estab.resets.countNumber of transitions of TCP connections from ESTABLISHED/CLOSE-WAIT to CLOSEDCount
TCP connectionscom.dynatrace.extension.snmp-generic-cisco-device.tcp.curr.estabNumber of TCP connections in the ESTABLISHED/CLOSE-WAIT stateCount
TCP segments receivedcom.dynatrace.extension.snmp-generic-cisco-device.tcp.hc.in.segs.countTotal number of segments received (including errors)Count
TCP segments sentcom.dynatrace.extension.snmp-generic-cisco-device.tcp.hc.out.segs.countTotal number of segments sent (excluding retransmissions)Count
TCP segments retransmittedcom.dynatrace.extension.snmp-generic-cisco-device.tcp.retrans.segs.countTotal number of segments retransmittedCount
TCP segment errorscom.dynatrace.extension.snmp-generic-cisco-device.tcp.in.errs.countTotal number of segments received in errorCount
TCP segment resetscom.dynatrace.extension.snmp-generic-cisco-device.tcp.out.rsts.countNumber of TCP segments sent containing the RST flagCount
UDP datagrams deliveredcom.dynatrace.extension.snmp-generic-cisco-device.udp.hc.in.datagrams.countTotal number of UDP datagrams deliveredCount
UDP datagrams received without portcom.dynatrace.extension.snmp-generic-cisco-device.udp.noports.countNumber of received UDP datagrams (no application at the destination port)Count
UDP datagram errorscom.dynatrace.extension.snmp-generic-cisco-device.udp.in.errors.countNumber of received and not delivered UDP datagrams (other than no application at the destination port)Count
UDP datagrams sentcom.dynatrace.extension.snmp-generic-cisco-device.udp.hc.out.datagrams.countTotal number of UDP datagrams sentCount
Metric nameMetric keyDescriptionUnit
OSPF neighbor statecom.dynatrace.extension.snmp-generic-cisco-device.ospf.nbr.stateThe state of the relationship with this neighbor. down (1), attempt (2), init (3), twoWay (4), exchangeStart (5), exchange (6), loading (7), full (8). OSPF-MIB.Count
Metric nameMetric keyDescriptionUnit
EIGRP peer smooth round trip timecom.dynatrace.extension.snmp-generic-cisco-device.eigrp.peer.srttThe computed smooth round trip time for packets to and from the peer (milliseconds). CISCO-EIGRP-MIB.MilliSecond
Metric nameMetric keyDescriptionUnit
Octets received (high capacity)com.dynatrace.extension.snmp-generic-cisco-device.if.hc.in.octets.countThe total number of octets received on the interface including framing characters. This metric uses 64 bit counter and should be used for highspeed devices.Count
Octets transmitted (high capacity)com.dynatrace.extension.snmp-generic-cisco-device.if.hc.out.octets.countThe total number of octets transmitted out of the interface including framing characters. This metric uses 64 bit counter and should be used for highspeed devices.Count
Metric nameMetric keyDescriptionUnit
Octets receivedcom.dynatrace.extension.snmp-generic-cisco-device.if.in.octets.countThe total number of octets received on the interface including framing charactersCount
Octets transmittedcom.dynatrace.extension.snmp-generic-cisco-device.if.out.octets.countThe total number of octets transmitted out of the interface including framing charactersCount
Metric nameMetric keyDescriptionUnit
Sensor valuecom.dynatrace.extension.snmp-generic-cisco-device.sensor.valueThe value of sensors as reported in the Cisco entity sensor MIB. The type/unit of the value (e.g. rpm, hertz, celcius) depends on the type of sensor (sensor.type dimension). The sensor.status dimension reports the operational status of the sensor.Unspecified
Metric nameMetric keyDescriptionUnit
Cisco BGP peer established timecom.dynatrace.extension.snmp-generic-cisco-device.cbgp.established_timeThis timer indicates how long (in seconds) this peer has been in the established state or how long since this peer was last in the established state.Second
Cisco BGP updates receivedcom.dynatrace.extension.snmp-generic-cisco-device.cbgp.updates_received_countThe number of BGP UPDATE messages received on the connection with the peer.Count
Cisco BGP updates sentcom.dynatrace.extension.snmp-generic-cisco-device.cbgp.updates_sent_countThe number of BGP UPDATE messages sent on the connection with the peer.Count
Cisco BGP peer statecom.dynatrace.extension.snmp-generic-cisco-device.cbgp.peer.stateThe BGP peer connection state.State
Cisco BGP peer admin statuscom.dynatrace.extension.snmp-generic-cisco-device.cbgp.peer.admin.statusThe desired state of the BGP connection. stop(1), start(2). CISCO-BGP4-MIB.State
Metric nameMetric keyDescriptionUnit
Power supply statecom.dynatrace.extension.snmp-generic-cisco-device.power_supply.stateA state metric representing the details of power supplies on the device. Value is always 1; use the dimensions to understand the status.NotApplicable
Metric nameMetric keyDescriptionUnit
BGP peer connection statecom.dynatrace.extension.snmp-generic-cisco-device.bgp4.peer.stateThe BGP peer connection state. idle(1), connect(2), active(3), opensent(4), openconfirm(5), established(6). BGP4-MIB.State
BGP peer admin statuscom.dynatrace.extension.snmp-generic-cisco-device.bgp4.peer.admin.statusThe desired state of the BGP connection. stop(1), start(2). BGP4-MIB.State
Metric nameMetric keyDescriptionUnit
FRU power operational statuscom.dynatrace.extension.snmp-generic-cisco-device.fru.power_oper_statusThe FRU power operational statusState
FRU fan tray operational statuscom.dynatrace.extension.snmp-generic-cisco-device.fru.fan_tray_oper_statusThe operational state of the fan or fan trayState

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SNMP Traps

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Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.
ReleaseDate

Full version history

Notice:

  • If upgrading to this version from version 2.x.x, please read the release notes for version 3.1.0 first, before upgrading.

🪲 Fixed in this version:

  • Removed duplicate cards on Unified Analysis screens related to FRU feature set.

Full version history

Major version update - please review release notes fully

Breaking changes

  • In order to support some BGP data that comes from the non-Cisco BGP MIB, the existing BGP feature set was renamed to "Cisco BGP" and the new data is under "BGP". Configurations will be able to be updated without re-creation, but if you were using the BGP feature set you must enable the Cisco BGP feature set in order to keep collecting that data.

New features

  • Several new feature sets for network peer metrics (feature sets named accordingly)
    • BGP (BGP4-MIB)
    • OSPF (OSPF-MIB)
    • EIGRP (CISCO-EIGRP-MIB)
  • New FRUs (Field Replaceable Units) feature set
    • Fan and PSU statuses
    • From CISCO-ENTITY-FRU-CONTROL-MIB
  • CRC (Cyclic Redundancy Checksum) Errors metric is added to the Interfaces feature set
  • Advanced sensors
    • New feature set that can report the 'raw' sensor values and statuses for sensors available in CISCO-ENTITY-SENSOR-MIB
    • Because all sensor types are reported via the same OID, there is no way to properly set metadata
    • Use the available dimensions to properly filter and make use of the values for the needed use cases
  • New gen3 dashboard added

Full version history

Fixed in this version:

  • Minimum schema requirement correctly enforced

New in this version:

  • Network neighbor discovery through LLDP
  • UI is compatible with AppEngine use

Full version history

Fixed in this version:

  • Recently introduced metrics for device and interface now apply the existing feature sets and filters to reduce license consumption.

Full version history

  • New entities and metrics were added to represent Cisco as a network device for the SNMP Autodiscovery Extension
  • Ability to filter interfaces by their alias and type
  • Several new feature-sets for new capabilities:
    • Memory pools
    • BGP
    • High availability status
  • Change to use '1 min' load values instead of '5 min' to align with extension frequency
  • Non-high capacity memory values collected for cases when high-capacity OIDs not available

Full version history

🪲 Fixed in this version:

  • Network interface charts would not display due to incorrect splitting

Full version history

✨ New in this version:

  • Cisco Stack model and serial number reported as device attributes
  • Device software revision (version) reported as attribute
  • Power supply status available via new feature set

Full version history

🚀 Improved in this version:

  • Configuration fields for filtering now support up to 5000 characters

Full version history

  • Fixed: Cisco Network Interface metrics not visible in a Management Zone.

Full version history

  • High capacity interface traffic metrics extracted to "Interfaces 64-bit" feature set.
  • Default interface traffic metrics extracted to "Interfaces 32-bit" feature set.
Check distribution of metrics in the new feature sets to avoid gaps in the data

Full version history

Changes:

  • removed a rule for creating an entity from snmp traps. Now traps source entity is connected to cisco device entity only with SAME_AS relation.

Full version history

v1.9.0

  • Added 4 new metrics:
    • Octets received (high capacity)
    • Octets transmitted (high capacity)
    • Interface outgoing traffic (high capacity)
    • Interface incoming traffic (high capacity)
  • Bandwidth utilization is now calculated using above metrics

Full version history

  • Added: Injection Cards to Cisco Entities, allows others to inject cards into these entities

Full version history

  • Added: inject message with back-link into the screen of corresponding snmptraps source.

Full version history

v1.6.0

  • Added relationships to SNMP Traps Extension & Trap Visualizations on Device Screen
  • Added ability to use filters for Interface Name, Admin and Operational Status

Full version history

Fix the problem with metadata for count metrics that are not selected properly.

Full version history

Fix the problem with validation of screen definition.

Full version history

  • added traffic metrics that shows traffic in bits per seconds
  • added a metric with interface speed
  • added a metrics that calculate bandwidth utilization
  • added definition of UA screen for network interface
  • added alert definition for bandwidth utilization.
  • new metrics has been used on both screens
  • dashboard has been improved

Requires Dynatrace v. 1.238.

Full version history

5min interval changed to 1min.

Full version history

Dashboard improvements - tile with errors contains a links to device screens.

Full version history

No release notes

Full version history

No release notes

Full version history

Version 1.2.3 allows to run the extension on previous ActiveGate release (1.227)

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