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Opsgenie

Opsgenie

Incident management Opsgenie integration real-time alerts and resolution.

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Overview

Dynatrace offers an out-of-the-box integration with Opsgenie, enabling seamless routing of problem notifications to the right teams. This integration helps reduce alert noise and mean time to respond (MTTR) by providing detailed root cause information along with the alerts. Opsgenie supports various notification methods, including push notifications, email, SMS, and phone calls, ensuring that critical issues are addressed promptly. By leveraging Dynatrace's AI-driven insights, teams can collaborate effectively to resolve problems before they impact user experience.

Use cases

  • Automated Incident Management: Route problem notifications to the right teams based on on-call schedules.
  • Real-time Alerts: Receive alerts via push notifications, email, SMS, and phone calls.
  • AI-Driven Insights: Provide detailed root cause information along with alerts to reduce MTTR.
  • Collaborative Problem Resolution: Enable teams to collaborate effectively and resolve issues before they impact user experience.
  • Proactive Monitoring: Identify and address performance issues proactively to maintain high availability.
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Customer story Sofico
“We’re intrigued by its capability to work almost out of the box as well as being able to monitor system aspects as well as application performance and user experience.”
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