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Ownership

Ownership

Enables the import of and access to ownership information of entities.

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Retrieving the ownership team information from selected entities is handled by the "get_owners" workflow action. One entity ID or a list of entity IDs can be used directly or via expression to use the result from previously executed workflow action to retrieve the ownership team information. If contact details are set within ownership teams settings, the returned information can be used with notification workflow actions, such as Slack, MS Teams, E-Mail, or JIRA.The import_teams workflow action simplifies the import and auto-sync of external ownership team data. It supports ownership team information in a JSON format and complies with the ownership schema. Additionally, it automatically accepts information retrieved from 3rd party tools such as ServiceNow and Microsoft Entra ID (formerly Azure Active Directory).Web-UI view example: Associated Ownership Teams with a selected entityOwnership teams management UI within Settings: List of created Ownership-Teams in Settings with the possibility to create, edit, and delete ownership teams and their attributes.
  • Product information
  • Release notes

Overview

Assigning the right people to your software environment increases DevSecOps collaborations' efficiency. After assigning defined ownership teams to hosts, services, and other entities, all associated teams will be shown in the respective unified analysis screen. Dedicated workflow actions allow quick and easy retrieval of this information and usage in automated workflows. They can be used, for example, for targeted notifications in case of a detected problem or security vulnerability.

Use cases

  • Providing contact information at the entity level to enhance automated remediation actions, such as targeted notifications via, for example, Workflows
  • Enabling team and dependency transparency
  • Reducing mean time to recovery (MTTR) to automatically inform the right teams about new incidents.
  • Automatically import and store ownership-team information to keep the information always in sync and up-to-date.

Get started

To quickly get started with ownership information to enhance transparency and simplify collaborations between teams, the following steps are needed:

  1. Create an ownership team on the Settings>Ownership Teams page.

  2. Add desired team information, such as contact information (Slack, email, Jira, MS Teams), responsibilities, and further team information.

  3. Associate the ownership team with desired entities, such as hosts, services, and Kubernetes objects, via metadata (recommended) or tags, using the key prefix "dt.owner" and the unique team identifier. Information about how to use metadata and tags is provided in the respective documentation. The ownership information is immediately shown on the respective entity screens.

  4. Add dedicated workflow actions, such as "get_owners" to your workflows to query the needed information from given entity IDs to automate collaboration and incident management processes.

Details

Dedicated workflow actions enable the automation of the incident management and response processes via targeted notifications to the right people, reducing the noise. The workflow actions only need the entityID of the selected entity to return the ownership information incl. their contact information, as long as the selected entity has an owner assigned to it. The result of the workflow actions can be used for further processing, for example, for sending an email Slack message or creating a Jira ticket while assigning the responsible team.

To keep the ownership team information up to date and in sync with dedicated CMDBs, such as ServiceNow or Microsoft Entra ID (formerly Azure Active Directory), ownership team information can be regularly and automatically imported and stored to Dynatrace settings to ensure always having the latest ownership team information available.

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By Dynatrace
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Full version history

ReleaseDate

Full version history

  • Removed get-contact-details-from-owners action
  • Updated dependencies

Full version history

  • Import teams: Improved error message for conflicting identifiers
  • Updated dependencies

Full version history

  • Improved error message for non-array input

Full version history

  • Get owners: Improved type safety
  • Improved logging in case of an unexpected error
  • Adjusted a label for an input field to be sentence cased
  • Updated dependencies

Full version history

  • Changed that if an identifier of a team was changed, the new identifier will be added as supplementary identifier and the identifier will not be changed

Full version history

  • Updated dependencies

Full version history

1.7.16

  • Group related input fields by headers

1.7.15

  • Group related input fields visually
  • Updated dependencies

1.7.14

  • Updated dependencies

Full version history

1.7.13

  • Updated dependencies

1.7.12

  • Updated dependencies

1.7.11

  • Fixed missing scroll bar in dropdowns for Chrome versions 129.0.6668.xx or higher

1.7.10

  • Updated dependencies.

1.7.9

  • Updated Dependencies

1.7.8

  • Updated Dependencies

1.7.7

  • Updated dependencies

1.7.6

  • Updated dependencies.

1.7.5

  • Fixed freezing browser tab when entering an invalid Jinja expression.

1.7.4

  • Dependencies - Updated dependencies.

1.7.3

  • Dependencies - Updated dependencies.

1.7.2

  • Get Owners Action - Display team name combined with team identifier instead of plain team identifier.

1.7.1

Patch Changes

  • Downgrade internal library to fix some styling issues

1.7.0

Minor Changes

  • "Get Owners" action extended with functionality to query Ownership information by Team identifiers

Full version history

1.7.11

  • Fixed missing scroll bar in dropdowns for Chrome versions 129.0.6668.xx or higher

1.7.10

  • Updated dependencies.

1.7.9

  • Updated Dependencies

1.7.8

  • Updated Dependencies

1.7.7

  • Updated dependencies

1.7.6

  • Updated dependencies.

1.7.5

  • Fixed freezing browser tab when entering an invalid Jinja expression.

1.7.4

  • Dependencies - Updated dependencies.

1.7.3

  • Dependencies - Updated dependencies.

1.7.2

  • Get Owners Action - Display team name combined with team identifier instead of plain team identifier.

1.7.1

Patch Changes

  • Downgrade internal library to fix some styling issues

1.7.0

Minor Changes

  • "Get Owners" action extended with functionality to query Ownership information by Team identifiers

Full version history

1.7.6

  • Updated dependencies.

1.7.5

  • Fixed freezing browser tab when entering an invalid Jinja expression.

1.7.4

  • Dependencies - Updated dependencies.

1.7.3

  • Dependencies - Updated dependencies.

1.7.2

  • Get Owners Action - Display team name combined with team identifier instead of plain team identifier.

1.7.1

Patch Changes

  • Downgrade internal library to fix some styling issues

1.7.0

Minor Changes

  • "Get Owners" action extended with functionality to query Ownership information by Team identifiers

Full version history

1.7.2

  • Get Owners Action - Display team name combined with team identifier instead of plain team identifier.

1.7.1

Patch Changes

  • Downgrade internal library to fix some styling issues

1.7.0

Minor Changes

  • "Get Owners" action extended with functionality to query Ownership information by Team identifiers

Full version history

1.7.1

Patch Changes

  • Downgrade internal library to fix some styling issues

1.7.0

Minor Changes

  • "Get Owners" action extended with functionality to query Ownership information by Team identifiers

Full version history

1.6.6

Patch Changes

  • Adapted the result of the get_owners action so that unsaved teams are not returned

1.6.5

Patch Changes

  • Error handling improved

1.6.4

Patch Changes

  • Dependencies updated

1.6.3

Patch Changes

  • Logging improved

1.6.2

Patch Changes

  • Add sample results for all actions

1.6.1

Patch Changes

  • Dependencies updated

1.6.0

Minor Changes

  • Ownership logo updated
  • “Import Teams” action accepts ServiceNow groups as input

Full version history

1.6.4

Patch Changes

  • Dependencies updated

1.6.3

Patch Changes

  • Logging improved

1.6.2

Patch Changes

  • Add sample results for all actions

1.6.1

Patch Changes

  • Dependencies updated

1.6.0

Minor Changes

  • Ownership logo updated
  • “Import Teams” action accepts ServiceNow groups as input

Full version history

1.6.3

Patch Changes

  • Logging improved

1.6.2

Patch Changes

  • Add sample results for all actions

1.6.1

Patch Changes

  • Dependencies updated

1.6.0

Minor Changes

  • Ownership logo updated
  • “Import Teams” action accepts ServiceNow groups as input

Full version history

1.6.2

Patch Changes

  • Add sample results for all actions

1.6.1

Patch Changes

  • Dependencies updated

1.6.0

Minor Changes

  • Ownership logo updated
  • “Import Teams” action accepts ServiceNow groups as input

Full version history

1.6.1

Patch Changes

  • Dependencies updated

1.6.0

Minor Changes

  • Ownership logo updated
  • “Import Teams” action accepts ServiceNow groups as input

Full version history

1.5.0

Minor Changes

  • Built-in app onboarding

Full version history

1.4.5

Patch Changes

  • Add coverage for supplementary identifiers when assigning Entity IDs to owners

1.4.4

Patch Changes

  • Dependencies updated
  • Description field mapping within response fixed

1.4.3

Minor Changes

  • Add contact details to "get_owners" action to prepare deprecation of "get_contact_details" action
  • "get_contact_details" action deprecated
  • Improve validation/error messages for "import_teams" action

Full version history

1.3.2

Patch Changes

  • Config improvements

1.3.1

Patch Changes

  • Validate ownership json input

1.3.0

Minor Changes

  • Added import_teams workflow action to store teams in Ownership settings
  • Added support for kubernetes annotation parsing for ownership information
  • Added support for eased key prefix rules

Full version history

1.2.2

Patch Changes

  • Improved Entity-Id validation for Ownership workflow actions.

1.2.1

Patch Changes

  • Added placeholders with jinja expression example for Automation input fields

1.2.0

Minor Changes

  • Add support for jinja expressions on get ownership from an entity and get contact details
  • Removed loading indicator in get contact details widget
  • Updated dependencies

Full version history

1.2.0

Minor Changes

  • Add support for jinja expressions on get ownership from an entity and get contact details
  • Removed loading indicator in get contact details widget
  • Updated dependencies

Full version history

1.1.0

Minor Changes

  • Refactored labels in "get_owners" action
  • Fixed a bug regarding slack integrations in the "get_contact_details" action

Full version history

1.0.1

Patch Changes

  • Ownership App homepage redesigned

1.0.0

Major Changes

  • Added a workflow action to fetch ownership information from entities
  • Added a workflow action to extract a list of contact details from ownership information
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