AI-powered observability for government
Modernize, secure, and optimize citizen services with AI-powered observability, security, and automation on one unified platform.
Outcomes that build public trust
Deliver resilient services, strengthen security, control costs, and prepare for AI with precise answers and intelligent automation.
How Dynatrace helps state & local agencies
Three priority use cases for resilient digital services, stronger security, and efficient modernization.
Deliver reliable digital services for every constituent
- Monitor web and mobile journeys to detect friction, latency, and outages before they impact citizens.
- Test critical workflows like benefits, licensing, permitting, and payments 24/7 with synthetic monitoring.
- Use privacy-aware session replay and end-user analytics to resolve issues faster with less guesswork.
- Correlate frontend, application, infrastructure, and cloud dependencies in one view to pinpoint root cause in minutes.
Strengthen security with runtime context
- Detect vulnerabilities and threats in production with real-time exposure context, not just static findings.
- Correlate security signals with logs, traces, topology, and service impact for faster investigation and remediation.
- Prioritize the issues that matter most based on citizen-facing risk and operational impact.
- Support governance and auditability with unified data, role-based controls, and compliant data handling.
Modernize hybrid cloud and reduce operational toil
- Unify visibility across on-prem, multicloud, Kubernetes, and SaaS to eliminate blind spots across agencies.
- Replace fragmented tools with one platform for observability, security, analytics, and automation.
- Use Dynatrace Intelligence and automation to identify root cause, reduce alert noise, and accelerate remediation.
- Improve performance and cost efficiency with context-rich analytics on Grail™.
Govern AI with confidence
As agencies adopt chatbots and agentic AI, observability is critical for trust, security, and cost control.
Dynatrace delivers end-to-end AI observability across models, agents, vector databases, and infrastructure—tracking latency, errors, token usage, costs, and guardrail outcomes to explain AI behavior and speed troubleshooting.
- Monitor token usage, request cost, latency, and failure rates across AI workloads.
- Trace prompts, chains, agent activity, and downstream dependencies to understand what happened and why.
- Surface provider guardrail outcomes and build alerts and workflows around them.
- Maintain a stronger audit trail and data context with Grail to support governance and compliance.
Trusted by public sector teams
Public agencies use Dynatrace to reduce outages, accelerate root cause analysis, improve citizen experiences, and save money through consolidation and automation.
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