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Retail and E-commerce

Observability for retail and e-commerce

Deliver seamless shopping experiences with AI-powered observability across digital, in-store, and omni-channel journeys.

Optimize every moment of the shopping experience

Dynatrace gives your teams real-time visibility across storefronts, backend systems, and business metrics so you protect revenue and keep shoppers moving.

  • Protect e-commerce revenue

    Detect and resolve performance issues before they impact checkout, conversions, or peak shopping periods.

  • Optimize customer journeys

    Gain real-time insights into shopper behavior across web, mobile, and in-store touchpoints.

  • Operate at scale

    Maintain stability across storefronts, mobile apps, and backend systems during traffic spikes.

DIGITAL EXPERIENCE

Optimize digital shopping experiences

Shoppers abandon carts when pages load slowly and checkout feels uncertain. Dynatrace monitors real-user behavior across web and mobile storefronts, identifies friction in browsing, search, and payment flows, and correlates frontend experience to backend services automatically.

BUSINESS OBSERVABILITY

Connect revenue to IT performance

A slow API or failed payment gateway has a direct cost to the business. Dynatrace tracks carts, orders, and transactions in real time, enriches business data with automatic IT context, and helps teams prioritize actions by measurable impact to basket size, conversion, and fulfillment.

PLATFORM OPERATIONS

Simplify operations and reduce risk

    Retail environments span dozens of services, clouds, and third-party vendors. Dynatrace consolidates logs, metrics, traces, and security data in one platform, reduces MTTR with AI-powered root-cause analysis, and proactively surfaces vulnerabilities with runtime context.

Get started today

Deliver seamless shopping experiences with AI-powered observability across digital, in-store, and omni-channel journeys.
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