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Real user monitoring (RUM)

Gain complete visibility into every user's digital experience across web, mobile, and custom apps. Measure satisfaction, detect issues, and understand business impact with full context across the entire user journey.

Dynatrace gives us the ability to look into all of our critical functions and services, and dig into what's driving the experience for our customers.
Chris Conklin Technology Executive, TD Bank

Unlock real user insights

Optimize experiences, fix issues faster, and drive business results with real user monitoring powered by the unified observability and security platform built for the AI era.

  • Spot bottlenecks

    Identify frontend delays, backend latency, and third-party slowdowns instantly

  • Fix errors fast

    Resolve issues across devices, browsers, and regions with visual error intelligence

  • Improve journeys

    Track user sessions end-to-end to uncover friction points and boost satisfaction

  • Boost conversions

    Correlate performance with revenue to reduce drop-offs and maximize outcomes

Optimize performance with deep, actionable insights

Pinpoint performance bottlenecks and uncover optimization opportunities using interactive analysis of industry-standard real user monitoring metrics like Core Web Vitals, correlated with error trends across applications, pages and views.

  • Pinpoint frontend vs. backend delays to resolve bottlenecks faster
  • Detect regional issues, third-party slowdowns, and latency spikes
  • Identify blocking scripts, slow queries, and other critical problems
  • Visualize full performance breakdowns with waterfall analysis

Troubleshoot faster with visual error intelligence

Quickly identify and resolve frontend issues with powerful visualizations of error trends across devices, browsers, geolocations, and app versions.

  • Prioritize errors instantly based on user impact and frequency
  • Explore error patterns with clear, interactive visualizations
  • Drill into individual issues faster using detailed source maps
  • Pinpoint root causes quickly with rich contextual insights

Transform user behavior data into better digital journeys

Gain a complete view of how users interact with your digital properties and how those experiences impact satisfaction and outcomes.

  • Track every session and click path across web and mobile
  • Compare behaviors like bounce, conversion, and user types
  • Correlate satisfaction scores with key performance metrics
  • Uncover and fix friction points to improve digital journeys

Drive business outcomes with conversion analysis

Connect technical performance to business impact with powerful conversion analytics.

  • Analyze funnels to spot drop-offs and remove conversion barriers
  • Link performance metrics directly to revenue and conversion rates
  • Segment users by behavior, location, channel, or device for insights
  • Give teams real-time data to optimize KPIs and business outcomes
Business monitoring promo

Extend your team’s value with expertise-based data analysis and recommendations

The Business Insights team leverages deep Dynatrace expertise to go beyond application performance and unlock more value to drive business decisions.