synthetic monitoring

Dynatrace performance benchmarks and 2017 Best of the Web

Digital experience has changed dramatically from when Dynatrace became the Internet authority back in the eCommerce era of the early 2000’s. Through the evolution of the Web, mobile and now Internet of things, Dynatrace has delivered the most advanced capabilities in digital experience monitoring. Today, that means having comprehensive visibility to how digital assets are responding to customers, and the confidence that everything works as it should. For years, we’ve … read more

Close Encounters with Out of This World Digital Experience

As technologists, we find ourselves in the middle of tumultuous times and radical change: cloud, containers, automation, artificial intelligence, mobility, the Internet of Things, cyberwarfare, digital transformation, and more! When the $&#! hits the fan, military strategists reference a mental framework called the OODA loop, to sort chaos into clarity. At Perform 2017, we were reminded of how customers continue to find clarity amidst today’s complexity by focusing on their … read more

5 Starter Tips to Deliver Outstanding Salesforce Commerce Cloud/Demandware Performance

As a certified Salesforce Commerce Cloud LINK Technology Partner we provide  a broad  range of Commerce Cloud customers with Synthetic and/or Real User Monitoring insight into the performance of their applications and associated customer experiences. This wealth of data enables us to provide insight into trends, pitfalls, and best practice for Commerce Cloud implementations that are based on quantitative data. We also have access to our own Sandbox environments where … read more

Sitecore Performance Tips: What’s Geography Got to Do with It?

It’s not very often that data aligns perfectly to illustrate a topic. Typically, there are very clear trends among the outlying data points that clearly support the topic in question, but it’s rarely absolute. So, while researching Sitecore performance topics this week, I spotted data points that almost perfectly align to support the premise of Geographical Performance Variance in User Experience, that is, in layman’s terms, the further away the … read more

Analyzing DNS Outage Impact on 3rd party Applications

Many blog posts have been written about the Dyn DNS DDOS attack  on October 21st. Dyn itself was very open with the problem and kept updating their customers and users impacted by the attack through their blog and twitter feed. My colleague David Jones (aka Jonesy) blogged about how our Dynatrace Synthetic monitoring picked up the problem for our customers. Here is a screenshot showing how, for instance, product downloads were … read more

2016 Election – Digital Transformation at the State Level

Update: Tuesday, November 8th, 2016 7:00pm EST Polls are starting to close and every indication points to no election day disruption due to DDoS attacks on DNS providers. We did observe that some of the states saw increased traffic that potentially impacted end users. Nevada Elections tweeted about the issue. Update: Tuesday, November 8th, 2016 3:30pm EST Late afternoon shows no widespread issues impacting battleground state electoral sites.  Some slow … read more

Have you been taking DNS monitoring for granted? Not today!

DNS Incident, Friday, October 21, 2016 Update: 5:30pm EST, November 9, 2016 Andi Grabner provides some great insight in how DNS issue harm applications.  This is a must read. Analyzing DNS Outage Impact on 3rd party Applications Update: 9:30am EST, October 26, 2016 The dust is still settling from Friday’s DDoS attack.  Cogeco Peer 1 provided an interesting infographic highlighting some of factors which businesses need to consider when trying to understand … read more

Proving Availability and Performance in a Citrix Environment

In my role as a Dynatrace Consultant I’ve had the opportunity to visit customers repeatedly over extended periods of time. This has allowed me to contribute to different approaches to solving problems, and to observe how well the solutions fit the unique needs of each customer. It helps if you’ve seen certain use cases before; however, there are always cases when you come across a customer whose requirements initially sound … read more

What to do about Ad blocking impact on customer experience?

Economists have written about the law of unintended consequences. This is the theory that the actions of people, governments, and industries always have effects that are unanticipated. Whether it’s the too-quiet Airbus A380  or cell phones and bananas, unexpected outcomes often happen in pursuit of other goals. One of the latest examples of this is the emerging impact of ad blocking technology on the digital media industry. It’s likely your … read more

The ChatOps Approach to Software Delivery

Dynatrace synthetic monitoring runs tests against a web application and provides users with information on application performance and availability. This includes alerts whenever performance or availability go below defined thresholds. sl However, the process by which alerts are received, evaluated, and diagnosed is changing rapidly. Some of this change is driven by our new Retry on Error feature, which automatically retries a test that for some reason produces an error. … read more