If the Recorder uses a proxy server when recording or when accessing the Synthetic Classic Portal, configure the appropriate proxy settings. You can also select whether these settings are used when playing back the script.
The Recorder cannot use a proxy to connect to the Internet, because the recording's proxy will not work with the upstream proxy.
To play back the script locally and access your Synthetic Classic Portal account from the Recorder, verify whitelisting of
gsr.webservice.gomez.com. Both sites have the IP address
22.214.171.124 and communicate through ports 443 and 80.
To open the Proxy Settings dialog box, select File > Proxy Settings.
Select one of these options:
No proxy – This is the default value. Keep this option if you do not use a proxy server. The Recorder will connect directly to the Internet.
Manual proxy configuration – Select this option to manually specify the proxy server to use. Enter the URL and port number for the proxy server. Optionally, enter any hostnames or URLs that do not require a proxy server; separate the values with commas.
Automatic proxy configuration URL – Select this option if you have a proxy auto-configuration (
.pac) file. Enter the URL for the file. Click Reload to load the currently available
If your proxy server requires authentication, the Recorder prompts you for the credentials.
By default, the Recorder does not pass proxy server information to the playback agent. You can pass the playback proxy settings to the playback agent by selecting Use proxy settings for playback. If your proxy server requires authentication, enter the username and password; otherwise, leave the Username and Password fields blank.
The Internet Explorer agent uses the version of Internet Explorer that is installed on your system. Therefore, the Internet Explorer agent uses the proxy settings you specified in Internet Explorer. If, however, you select Use proxy settings for playback, the Internet Explorer agent overrides the browser configuration and uses the settings you specified for recording.