Digital transformation

Optimize customer experience to create happier customers and increase revenue.

What is Digital Transformation?

Digital transformation is the process of changing how an enterprise leverages technology, people and processes to improve business performance and embrace new business models. This transformation is cultural in nature and affects all elements of the business including sales, marketing, operations and customer service and is typically accompanied by a move to modern cloud technologies.

Leverage Dynatrace to digitally transform your business:

Increase agility by accelerating the adoption of modern technologies like containers and serverless

Improve productivity with a single platform powered by AI to simplify operations

Optimize customer satisfaction with complete insights into the customer experience of your web and mobile applications

Increase innovation by automating manual tasks to free time for modernization

Accelerate application release cycles with intelligent automation and application security across the development lifecycle

Reduce risk and free time for innovation with automated security vulnerability detection and pro-active remediation

Customer experience above all else

Today, consumers are in control of their interactions with businesses.

The business side has to really understand customer experience and behavior, their journeys and the business impact.
Speed of innovation is key and application platforms need to be hyper-available and hyper-elastic responding seamlessly to different scenarios.

Optimize every single customer journey with Dynatrace

Dynatrace helps business, operations and development to manage the complexity of the digital age.

Gapless data
Big data analytics
Artificial intelligence

Dynatrace provides a common language for all aspects of the digital performance. Hear from some of our market-dominating customers what they have to say about the role of performance and customer experience in their transformational journey.

How to get started?

It’s a lot easier to make the first step than you might think.

Partner with somebody who really understands what it takes to do it.
Identify an important digital application that actually influences revenue and do a test drive.
Get the first successes and keep moving, because it is a journey to mastery.

Fuel your ongoing transformation initiatives: Keep your momentum going! Exchange ideas using this blog.