Availability monitoring

The ubiquity of mobile devices and high-speed broadband has resulted in consumers and business users that are more connected than ever before and demanding when it comes to speed and availability. In competitive markets, firms simply cannot afford slowness or downtime. Lowered availability negatively impacts revenue flows and your brand’s reputation.

Carrying out availability monitoring is an essential part of application performance management and crucial for ecommerce and high-traffic websites as well as SaaS applications. All firms should implement availability monitoring before deploying new features or versions of their website and before sales and special events to ensure that users never leave your site feeling frustrated and considering switching to your competitor.

Smartscape technology

Improving site uptime, user satisfaction, and service levels with availability monitoring

The most effective and comprehensive way to implement availability monitoring is through the use of synthetic transaction-based web application testing tools or user experience testing tools, which verify availability and the user experience from outside your firewall and at regular intervals from multiple locations.

Also known as synthetic testing tools, these availability monitoring tools utilize behavioral scripts to emulate user interactions with your web site or application. As they simulate user behavior—typically common user paths—synthetic website monitoring tools collect various metrics on application availability and performance in response to synthetic user actions. Moreover, because they test availability through the use of transactions—which may traverse multiple URLs, applications, and services—synthetic monitoring tools are useful for both application and service availability monitoring.

By carrying out availability monitoring through the use of synthetic testing tools, you can:

Synthetic availability monitoring tools can also help you quantify the benefits of a specific content delivery network (CDN) and evaluate and optimize other new technologies in your production environment.

application mapping

Dynatrace: Enabling proactive application performance and availability monitoring

A key component of our digital performance monitoring platform, Dynatrace Synthetic Monitoring is an easy-to-use application performance and availability monitoring solution—built on the largest, dedicated global testing network in the industry. Available through a browser plug-in, our web-based transaction recorder lets you create application availability monitoring and testing scripts by simply clicking through your website or web application. Dynatrace can then use those recorded clickpaths to simulate user actions from over 150 backbone locations and over 50,000 real user locations around the world.

Your teams can also combine our synthetic and real user monitoring website performance tools to obtain a holistic view of application performance and a deeper understanding of the user experience from a single pane of glass.

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