Synthetic Monitoring Support


Manage my account | Ask in the forums | Contact Support



Keynote Support resources

Open and manage Support tickets

Synthetic Monitoring EAP - register today!

Get a preview of Synthetic Monitoring new features and help shape the product roadmap with your feedback.

Learn more

Synthetic Monitoring news & events

May 2017 newsletters are now available!

Synthetic News feed | 19 May 2017

For a summary of all product and Community news, such as new release & service pack announcements, links to webinars, blog posts, and trending support content in a given month, check out the following May Community newsletters!

Dynatrace is not affected by WannaCry ransomware attack

Synthetic News feed | 16 May 2017

Since news of the WannaCry ransomware attack was reported late last week, our security and operations teams were quick to respond to perform a global assessment of Dynatrace’s vulnerabilities of attack. Initial assessments indicate that our services and internal systems have not been affected and that all systems are appropriately updated with the latest security patches from Microsoft. Click the link below for more details.

April 2017 newsletters are now available!

Synthetic News feed | 13 Apr 2017

April 2017 newsletters are now available for all Dynatrace Products!

Synthetic Monitoring March 2017 highlights webinar now available!

Synthetic News feed | 29 Mar 2017

Learn about all the great new features, including error analytics, new workflows, and network diagnostics in the Synthetic Monitoring March 2017 highlights webinar!

Dynatrace not affected by Apache Struts 2.x vulnerability

Synthetic News feed | 23 Mar 2017

Dynatrace products do not use the Apache framework, and are not affected by the Apache Struts 2.x vulnerability recently announced by Apache.

New Release of the Dynatrace Synthetic Portal on 5 April 2017

Synthetic News feed | 23 Mar 2017

On Wednesday 5 April 2017 at 8:00 pm ET, we plan to deploy the new release of the Dynatrace Synthetic Portal. Log in to the EAP Portal at https://portaleap.dynatrace.com/ to preview the release. For detailed descriptions of the enhancements, see the pages under “Dynatrace Portal Early Access Program” in the Dynatrace Synthetic documentation.




Synthetic Monitoring monthly newsletter

Other Support resources

Creating an effective Support ticket

Dynatrace Support Policy

Problems logging in?

Synthetic Monitoring Performance Test

Get started with a 30-day free trial of Dynatrace AppMon & UEM—continue with a lifetime Personal License

Try for free Contact us