Digital experience management (DEM)

Optimize user experiences by ensuring every application is available, functional, fast, and efficient across every channel including mobile, web, IoT, and APIs.

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Dynatrace provides full omni-channel insights

Real user monitoring
Analyze each customer's digital journey in real-time to optimize satisfaction.
- Monitor real user experience
- Problem resolution
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Synthetic monitoring
Increase web application availability and performance SLAs globally.
- Simulate customer journeys
- ComPowered by AI, Dynatrace redefines digital experience managementpetitive benchmarking
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Session replay

Session replay captures and visually replays the complete digital experience for every user across browsers, interfaces and devices.
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Understand how performance impacts your bottom line

Performance tuning based on real user experience and digital-business outcomes
Optimize every single customer journey with actionable insights
Better collaboration between business development and operations

Fast complaint resolution

Replay individual customer transactions for rapid problem handling
Pinpoint issues and drill down to their root-causes
Proactively manage customer experience and prevent poor app ratings

User session details in Dynatrace screenshot

Gapless analyzes about your users

Dynatrace behavioral analytics provide out-of-the-box insights into user behavior powered by artificial intelligence, leveraging end-to-end monitoring of every single customer journey.

Gapless insights: relevant entry points and conversions when optimizing performance.
Track customer adoption: maintain focus on important new-feature development.
Resolve problems: eliminate costly technical issues proactively.

See the overall performance analysis: action duration, Apdex rating, JavaScript errors, 3rd party providers, and services.

Dynatrace shows you the most relevant user actions, JavaScript errors and included domains too.

Identify coding errors immediately

Dynatrace finds for you errors on code level and provides an exact line number as well as a stack trace. On a single infographic you can have an overview of:

The number of errors for a particular time frame
The number of user actions being effected by the errors
The distribution of browsers/versions on which the end users are experiencing them

Detected Angular JavaScript errors in Dynatrace screenshot

Detect all JavaScript errors and compare them with user actions.

Captured JavaScript errors in Dynatrace screenshot

Detailed insights into all error instances to pinpoint the root cause instantly.

Manage your CDN & 3rd Party providers

Up to 2/3 of your Single Page Application content is coming from your 3rd Party or CDN providers. Being aware about the errors and performance issues is key to understand the impact of them on your users and business results.

See the performance of your 3rd Party providers through your users eye
React if the performance of your CDN is bad in certain regions
Watch if your providers meet their SLAs

Third party performance analysis Dynatrace screenshot

Get a performance overview of all your loaded resources.

Third party resources details Dynatrace screenshot

Get performance details about your Third party providers.

Monitoring your applications 24/7

Ensure that your apps are available and perform well across 5 continents to meet your SLAs.

Dynatrace permanently checks availability, outages, total downtime and more crucial metrics
Ensure that your key APIs, web pages and mobile pages perform properly from all customer locations.
Dynatrace uses all major desktop and mobile browsers to comprehensively simulate customer journeys from thousands of locations around the world.