Dynatrace has again been named to the Constellation ShortList™ for Digital Performance Management (DPM) for Q3 2021. This marks Dynatrace’s sixth consecutive appearance on this list and adds to a host of other accolades for Dynatrace so far this year, including being named a Leader in the 2021 Gartner Magic Quadrant for Application Performance Monitoring (APM) and scoring highest in four of five use cases in the 2021 Gartner Critical Capabilities for APM report.
The Constellation ShortList™ for DPM evaluates more than 25 vendors by judging their solutions on how they meet threshold criteria, including full-stack monitoring, mobile application monitoring, customer behavior analytics, and customer journey insights to make better business decisions. The report also evaluates how solutions help to “connect the dots between customer journeys, application performance, and business outcomes.” This year’s list focused particularly on the use of machine learning and self-service reporting. Of the more than 25 solutions assessed by Constellation, Dynatrace was among the eight vendors chosen to make the ShortList™.
Why Digital Performance Management matters
As digital transformation continues to accelerate, the intersection of IT performance and business goals are becoming increasingly connected. It’s not enough to only look at performance metrics around application speed, downtime, outages, configuration changes, and capacity issues, or to look at performance in a silo. To drive collaboration between the business and IT, organizations must gain visibility into how performance impacts user experience and affects business KPIs, such as conversions and revenue.
Implementing a comprehensive DPM strategy enables organizations to bring together many different departments and stakeholders across IT, marketing, customer service, and others to provide them with a more complete picture of digital experience. With an understanding and view into how application performance, user experience and business goals intersect, companies can deliver better digital experiences for their customers to drive revenue and increase brand loyalty.
Dynatrace ties digital experience monitoring to business outcomes for DPM
The Constellation ShortList™ for DPM has consistently recognized Dynatrace’s Software Intelligence Platform, which is uniquely suited to provide IT and business teams with the insights and analytics to optimize DPM. The AI-powered platform delivers end-to-end observability and monitoring over billions of dependencies across an organization’s full-stack, multicloud environment.
Dynatrace’s advanced observability gives organizations deep visibility into their IT environments and automatically identifies anomalies, creates alerts when problems with true business impact occur, and pinpoints the root cause of issues. The platform’s digital experience monitoring tracks and measures user experience, extending real-time visibility across the customer journey and enabling immediate identification of issues tied to backend performance. With industry-specific business analytics, Dynatrace illustrates and quantifies the business impact tied to application performance and user experience to provide organizations with a single source of truth for collaboration between business, development, and operations teams.
Dynatrace’s Software Intelligence Platform empowers organizations with AI-powered answers to proactively optimize digital experience and drive business outcomes that accelerate digital transformations. We’re grateful to be recognized as part of the Constellation ShortList™ for Digital Performance Management in Q3 2021.
Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant for Application Performance Monitoring, Federico De Silva, Padraig Byrne, and Josh Chessman, 9 April 2021.
Gartner, Critical Capabilities for Application Performance Monitoring, Padraig Byrne, Federico De Silva, and Josh Chessman, 14 April 2021.
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