IBM i

IBM i

Collect performance data from your IBM i Hosts via this Remote extension.

Extension

Product information
Release notes

Overview

Dynatrace offers remote monitoring of IBM i hosts via this ActiveGate extension.

The ingested data provides Dynatrace with real-time visibility into host performance through interactive visualization tools, dashboards, unified analysis and events. When combined with OneAgent monitoring, you gain the ability to understand how IBM i interacts with the other components in your stack.

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Requirements

Note: For best performance and data collection, these requirements are strict. Always keep your system up to date.

ActiveGate must be 1.273+
Dynatrace version 1.273+
IBM has made significant performance improvements and introduced more accurate metrics in their latest Technology Refresh levels. For this reason, only the following IBM i Releases are supported:
- IBM i 7.3 Technology Refresh 12+ (must have PTF Group SF99703 Level 28+)
- IBM i 7.4 Technology Refresh 6+ (must have PTF Group SF99704 Level 20+)
- IBM i 7.5
Communication ports between ActiveGate and IBM i Hosts must be open.

Ports to open

IBM i Access ODBC driver must be installed on ActiveGate. This is a specific driver provided by IBM for DB2 communication with IBM i hosts.
Connection pooling must be enabled on ODBC driver. On Windows, this is enabled by default.
Due to sensitive system data, IBM requires a user with SECOFR profile to access performance tables and all its functions. Failure to provide this access will cause issues with missing metrics, missing messages in queues, prohibited access to internal functions and calls made by IBM. You are free to configure other user classes with less privileges but it would not be supported.

In addition, ensure that the user profile has *JOBCTL special authorization. It also needs *USE authority to the Work with PTF Groups (WRKPTFGRP) command.

Windows ActiveGates (For Linux, continue below)

ODBC driver installation

Follow these instructions if you are using ActiveGates running on Windows:

Head to IBM's website.
Click the Downloads for IBM i Access Solutions link.

Download link

Log in with your IBM account and accept the License terms.
The correct ODBC driver comes only in the "IBM i Access Client Solutions - Windows Application Package for Windows.". Only this package contains the ODBC driver needed. Do not install the "IBM i Access Client". Make sure you download the Windows package.

Windows package download

Extract file zip archive and follow its instructions to install on the ActiveGate.
After installation, confirm the IBM i Access driver is installed and Connection Pooling is enabled by running native ODBC Data Sources Windows application. You may increase its timeout to a number no less than 60.

Linux ActiveGates (Advanced setup)

Linux distributions do not come with an ODBC driver manager and this is needed to connect to IBM i. unixODBC is the most accepted, compatible driver manager for Linux and it is also approved by IBM.

⚠️ Installation of unixODBC requires advanced Linux knowledge.
🛑 You must install unixODBC 2.3.12 or higher. Earlier versions are not supported due to necessary fixes only available on version 2.3.12 and newer.
Depending on your Linux distribution, this version might be available to your distribution (rpm, debian or others) or you may need to compile it from source code. This is the part where you might need a Linux administrator to make this determination.

Installing unixODBC, installs libraries and commands needed to connect to IBM i. Following this unixODBC, you must now install the IBM i Access ODBC Driver.

ODBC driver installation on Linux

Head to IBM's website.
Click the Downloads for IBM i Access Solutions link.

Download link

Log in with your IBM account and accept the License terms.
The correct ODBC driver comes only in the "IBM i Access Client Solutions -Linux Application Package for Linux.". Only this package contains the ODBC driver needed. Do not install the "IBM i Access Client". Make sure you download the Linux package.

Linux package download

Extract file zip archive and follow its instructions to install on the ActiveGate.
After installation, you must now enable Connection Pooling in the IBM i Access ODBC Driver definition in the odbcinst.ini file.
Locate your odbcinst.ini file, by default it is in /etc/odbcinst.ini or /etc/unixODBC/odbcinst.ini, then add CPTimeout=60 to each driver definition. This setting is needed for the extension to run and provide accurate measurements.

odbcinst.ini file config

⚠️Installing IBM i Access ODBC Driver may install older dependencies, including older versions of unixODBC. Verify that you are still running unixODBC 2.3.12+ afterwards.

Extension configuration

Log into your Dynatrace console.
Under Extensions on the left menu, select IBM i.
Add a monitoring configuration.

This ActiveGate extension, also referred as "Remote", runs in ActiveGate groups.

Select which ActiveGate group will run this configuration. At least one ActiveGate must be in your group.
- Log level: Enable DEBUG only when troubleshooting or support instructs you to do so.
- Task bucket size: By default, all endpoints defined in a monitoring configuration create a task. Use this setting to create separate tasks for groups of endpoints defined in a monitoring configuration. This will allow you to optimize resource usage on your ActiveGate and potentially distribute execution across other ActiveGates in your group.
- Add an IBM i Host: Click to configure each connection to individual hosts. All these connections will be run from this ActiveGate group.

Host

Host or IP address: Hostname or IP of the IBM i Host.
Use Credential Vault: Toggle this if you want to use a username/password already saved in your Credential Vault.
User name: Due to sensitive system data, table functions and internal stored procedures, a user with SECOFR access to the IBM i Host is required.
Password: Password to user above.
Use SSL: Toggle if connecting to host using SSL.

Host configuration

Jobs

Get Top active jobs: Toggle to collect Top N CPU consuming jobs. (Max 500). This requires the least amount of configuration as it automatically collects most taxing jobs by CPU. Disabling this toggle allows you to manually configure which jobs by certain filters.
- Send log event on status of all jobs: Toggle this button to configure rules that will trigger a log event for any job on the system that matches a status. Resulting log event will include the job number as well.
Add job filter: If Top active jobs is disabled, you can manually configure rules that match certain jobs, by user and by subsystem too.
- Send log event on status of this job: Toggle this button to configure rules that will trigger a log event if this job is in that status. Resulting log event will include the job number as well.

Jobs to monitor

Job queues

Add job queue filter: Configure a rule for job queues matching a name and/or library they are in.

Subsystems

Add subsystem filter: Configure a rule for subsystems matching a name and/or library they are in.

Job queues and Subsystems

Message queues to monitor

Add Message Queue filter: A default message queue is configured, QSYSOPR. Most system messages are in this queue. However, you may add more rules for other message queues. Only messages in these queues that have a minimum severity will be counted. Optionally you may see individual messages by triggering log events for those messages that match a criteria.
- Minimum severity: Messages have a severity level from 0 to 99. Using this filter will eliminate noise and messages that are not critical.
- Send log events on message: Toggle this button to trigger log events on messages that match severity and Message IDs and/or Message types.
  - Message IDs: Enter a comma-separated list of important Message IDs. You may leave this blank to match any message ID.
  - Filter on message types: Toggle which Message types to filter on. Leave this blank to filter on any of them.

Message queues

History log messages to collect

Define rule: Most messages, even the ones from message queues, go into the History Log. You may filter what messages you are interested in. Multiple rules will collect different type of messages. Only messages that have a minimum severity and matching criteria will be counted. All messages found will be automatically sent as Dynatrace log events.
- Minimum severity: Messages have a severity level from 0 to 99. Using this filter will eliminate noise and messages that are not critical.
  - Message IDs: Enter a comma-separated list of important Message IDs. You may leave this blank to match any message ID.
  - Filter on message types: Toggle which Message types to filter on. Leave this blank to filter on any of them.

Output queues

Add Output queue filter: Configure rules to collect output queues and information about their spooled files.

Network monitoring

Local addresses: Enter a comma-separated list of IP addresses or CIDR addresses and their port numbers. This is useful to see traffic incoming traffic statistics to certain ports.
Remote addresses: Enter a comma-separated list of IP addresses or CIDR addresses and their port numbers. This is useful to see traffic outgoing traffic statistics to certain ports.

User status monitoring

Define whether to send log events if certain users are disabled. Users must be defined in a comma-separated list.

Advanced parameters

Polling frequency: By default, data is collected every 1 minute but you may configure frequency here. 1 minute data provides most accurate data.
Connection timeout: Time in seconds before it gives up trying to connect to IBM i Host. This should be fairly quick and should not be beyond 30 seconds.
Query timeout: Time in seconds before running a query timesout.
Important job statuses: A list of common job statuses. This list will keep the possible combination of job statuses to a minimum to avoid consuming too many DDUs. Any status not in this list will be placed in an "Other" status bucket. Log events triggered from job statuses will not be impacted by this list and will always match its true status.

Network and Advanced params

Lastly, select which feature sets (metric groups) you would like this configuration to collect. Selecting too few will not give you the proper visibility and you may miss out on important performance data causing gaps or empty screens.

Compatibility information

Windows and Linux ActiveGates
Supported releases:
- IBM i 7.3 Technology Refresh 12+ (must have PTF Group SF99703 Level 28+)
- IBM i 7.4 Technology Refresh 6+ (must have PTF Group SF99704 Level 20+)
- IBM i 7.5

For Linux ActiveGates:

unixODBC 2.3.12 and higher

FAQ

Q: What is the DDU Consumption of this extension?

A: The formula for DDU consumption of the extension is:

  (15 + (11 * Memory pools) +  (7 * Jobs) +
  (9 * ASPs) +  (12 * Disk unit) + (5 * Job queues) + 
  ((3 * Output queues) * (3 * Spooled files)) + 
  (1 * Subsystems) + (1 * Network interfaces) + 
  (7 * Network connections) + (1 * Message queues) + 1 History Log ) * 525.6 DDUs/year, per Host

The following example assumes you collect all feature sets (metric groups) every minute.

Example, monitoring 1 Host with 4 Memory pools, 5 Subsystems, 1 ASP with 20 Disk units, 10 Job queues, 200 Jobs, 1 Message queue, 3 Interfaces, 5 Network connections, 3 Output queues and each one with 5 spooled files produces the following:

(15 + (11 * 4) + (7 * 200) + (9 * 10) + (12 * 20) + (10 * 5) + ((3 * 3) * (3 * 5)) + (1 *5) + (1 * 3) + (7 * 5) * (1 *1) +1) * 525.6 DDUs/year = 1,061,185 (1M) DDUs/year

DDU cost above does not include any possible Log events or Custom events triggered by the extension. For more information on this, please visit the DDU log event cost and DDU custom event cost pages.

Screenshots

Included dashboards:

Included dashboard

System view

System view System properties System view - Memory pools and Active Jobs System view - Job queues, Subsystems, ASPs, Message Queues System view - Output queues

Memory pool

Memory pool

Job view

Job view

ASP and Disks

ASP and disks

Job queue properties

Job queue properties

Message queue

Message queue and event

Output queue and spooled files

Output queue and Spooled files

Network

Network traffic

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Extension content

Content typeNumber of items included

screen message cards

10

alerts

3

screen entities lists

29

screen logs cards

4

generic relationship

13

screen events cards

1

generic type

14

screen properties

13

screen metric tables

1

dashboards

1

screen layout

14

screen chart groups

20

list screen layout

14

metric metadata

77

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included

Metric name	Metric key	Description	Unit
CPU rate	ibm_i.system.cpu_rate	The average CPU rate expressed as a percentage where 100% indicates the processor is running at its nominal frequency. A value above or below 100% indicates how much the processor has been slowed down (throttled) or speeded up (turbo) relative to the nominal frequency for the processor model.	Percent
Avg. CPU utilization	ibm_i.system.avg_cpu_utilization	The average CPU utilization for all the active processors in 15 seconds elapsed time.	Percent
Min. CPU utilization	ibm_i.system.min_cpu_utilization	The CPU utilization of the processor that reported the minimum amount of CPU utilization in 15 seconds elapsed time.	Percent
Max. CPU utilization	ibm_i.system.max_cpu_utilization	The CPU utilization of the processor that reported the maximum amount of CPU utilization in 15 seconds elapsed time.	Percent

Metric name	Metric key	Description	Unit
Active jobs	ibm_i.subsystem.current_active_jobs	The number of jobs currently active in the subsystem. This number includes held jobs but excludes jobs that are disconnected or suspended because of a transfer secondary job or a transfer group job. If STATUS is INACTIVE, returns 0.	Count

Metric name	Metric key	Description	Unit
Total size	ibm_i.output_queue.spooled_file.total_size	The size of the spooled file.	Byte
Total pages	ibm_i.output_queue.spooled_file.total_pages	The total number of pages in the file.	Count
Remaining copies	ibm_i.output_queue.spooled_file.total_remaining_copies	The number of copies remaining to print.	Count

Metric name	Metric key	Description	Unit
Matched messages	ibm_i.message_queue.matched_messages	Number of messages that are in queue that match severity, message IDs and message types (if configured).	Count

Metric name	Metric key	Description	Unit
Total size	ibm_i.spooling.total_size	Sum size of all spooled files by user.	KiloByte

Metric name	Metric key	Description	Unit
Current size	ibm_i.memory_pool.current_size	The amount of main storage, in megabytes, in the pool.	MegaByte
Reserved size	ibm_i.memory_pool.reserved_size	The amount of storage, in megabytes, in the pool reserved for system use (for example, for save/restore operations).	MegaByte
Defined size	ibm_i.memory_pool.defined_size	The size of the pool, in megabytes, as defined in the shared pool, subsystem description, or system value QMCHPOOL. Contains the null value for a pool without a defined size.	MegaByte
Max active threads	ibm_i.memory_pool.maximum_active_threads	The maximum number of threads that can be active in the pool at any one time.	Count
Current threads	ibm_i.memory_pool.current_threads	The number of threads currently using the pool.	Count
Ineligible threads	ibm_i.memory_pool.current_ineligible_threads	The number of ineligible threads in the pool. Ineligible threads are threads that are ready to run but the memory pool activity level is at its maximum.	Count
Database faults	ibm_i.memory_pool.database_faults	The rate, in page faults per second, of database page faults against pages containing either database access paths or data.	PerSecond
Non-database faults	ibm_i.memory_pool.non_database_faults	The rate, in page faults per second, of nondatabase page faults against pages other than those designated as database pages.	PerSecond
Total faults	ibm_i.memory_pool.total_faults	The rate, in page faults per second, of database faults and non-database faults.	PerSecond
Database pages	ibm_i.memory_pool.database_pages	The rate, in pages per second, at which database pages are brought into the storage pool.	PerSecond
Non-database pages	ibm_i.memory_pool.non_database_pages	The rate in pages per second at which nondatabase pages are brought into the storage pool.	PerSecond

Metric name	Metric key	Description	Unit
Total capacity	ibm_i.asp.total_capacity	The total number of used and unused megabytes in the ASP. A special value of -2 is returned if the size of this field is exceeded. Contains the null value if the capacity cannot be determined.	MegaByte
Capacity available	ibm_i.asp.total_capacity_available	The total number of unused megabytes in the ASP. A special value of -2 is returned if the value was too big to return. Contains the null value if the capacity cannot be determined.	MegaByte
Percent ASP used	ibm_i.asp.percentage_asp_used	Percentage of ASP space used against total capacity.	Percent
Protected capacity	ibm_i.asp.protected_capacity	The total number of used and unused megabytes in the ASP that are protected by mirroring or device parity. A special value of -2 is returned if the value was too big to return. Contains the null value if the capacity cannot be determined.	MegaByte
Protected capacity available	ibm_i.asp.protected_capacity_available	The number of unused megabytes in the ASP that are protected by mirroring or device parity. A special value of -2 is returned if the value was too big to return. Contains the null value if the capacity cannot be determined.	MegaByte
Percent protected ASP used	ibm_i.asp.percentage_protected_asp_used	Percentage of protected ASP space used against protected total capacity.	Percent
Unprotected capacity	ibm_i.asp.unprotected_capacity	The total number of used and unused megabytes in the ASP that are not protected by mirroring or device parity. A special value of -2 is returned if the value was too big to return. Contains the null value if the capacity cannot be determined.	MegaByte
Unprotected capacity available	ibm_i.asp.unprotected_capacity_available	The number of unused megabytes in the ASP that are not protected by mirroring or device parity. A special value of -2 is returned if the value was too big to return. Contains the null value if the capacity cannot be determined.	MegaByte
Unprotected ASP used	ibm_i.asp.percentage_unprotected_asp_used	Percentage of unprotected ASP space used against unprotected total capacity.	Percent

Metric name	Metric key	Description	Unit
Total size	ibm_i.output_queue.total_size	The total size of spooled files in this output queue.	KiloByte

Metric name	Metric key	Description	Unit
Interface status	ibm_i.interface.status	A counter of 1 for every network interface that is on host. Used for returning all metadata about an interface.	Unspecified

Metric name	Metric key	Description	Unit
Unit capacity	ibm_i.disk.unit_storage_capacity	Storage capacity for configured units.	Byte
Unit space available	ibm_i.disk.unit_space_available	Space available on the unit for use.	Byte
Unit percent used	ibm_i.disk.percent_used	The percentage that the disk unit has been consumed.	Percent
SSD power-on days	ibm_i.disk.ssd_power_on_days	The number of days that the SSD device has been active in a system. Contains the null value if this disk is not SSD or if the information is not available.	Count
SSD life remaining	ibm_i.disk.ssd_life_remaining	The percentage of the lifetime remaining for the SSD device. This estimates the percentage of usable function remaining for the drive before it should be replaced. Calculations for this percentage include more than just the number of bytes written and supported. Contains the null value if this disk is not SSD or if the information is not available.	Percent
I/O requests	ibm_i.disk.io_requests	The average number of I/O requests for read and write operations that occurred per second during the elapsed time.	PerSecond
Avg I/O request size	ibm_i.disk.request_size	The average size of an I/O request in KB during the elapsed time.	KiloByte
Avg read requests	ibm_i.disk.read_requests	The average number of requests per second to transfer data from the disk unit during the elapsed time.	PerSecond
Avg write requests	ibm_i.disk.write_requests	The average number of requests per second to transfer data to the disk unit during the elapsed time.	PerSecond
Avg data read	ibm_i.disk.data_read	The average amount of data, in KB, transferred from the disk unit, per request, during the elapsed time.	KiloByte
Avg data written	ibm_i.disk.data_written	The average amount of data, in KB, transferred to the disk unit, per request, during the elapsed time.	KiloByte
Percent busy	ibm_i.disk.percent_busy	The estimated percentage of time the disk unit is being used during the elapsed time.	Percent

Metric name	Metric key	Description	Unit
Matched messages	ibm_i.history_log.matched_messages	Number of messages in History log that matched severity, message IDs and message types (if configured).	Count

Metric name	Metric key	Description	Unit
Number of files	ibm_i.output_queue.number_of_files	The total number of spooled or printer files currently on this output queue.	Count
Number of writers	ibm_i.output_queue.number_of_writers	The number of printer writers that have been started to this output queue.	Count
Total size	ibm_i.output_queue.total_size	The total size of spooled files in this output queue.	KiloByte

Metric name	Metric key	Description	Unit
Number of jobs	ibm_i.job_queue.number_of_jobs	The number of jobs in the queue.	Count
Active jobs	ibm_i.job_queue.active_jobs	The current number of jobs that are active that came through this job queue entry. Contains the null value if this job queue is not associated with an active subsystem	Count
Held jobs	ibm_i.job_queue.held_jobs	The current number of jobs that are in *HELD status.	Count
Released jobs	ibm_i.job_queue.released_jobs	The current number of jobs that are in *RELEASED status.	Count
Scheduled jobs	ibm_i.job_queue.scheduled_jobs	The current number of jobs that are in *SCHEDULED status.	Count

Metric name	Metric key	Description	Unit
Availability	ibm_i.system.availability	Percentage of time this host was available or reachable from this extension	Percent

Metric name	Metric key	Description	Unit
Threads	ibm_i.job.threads_cnt	The number of active threads in the job.	Count
Temporary storage	ibm_i.job.temporary_storage_used	The amount of temporary storage, in megabytes, that is currently allocated to this job.	MegaByte
Total disk I/O	ibm_i.job.disk_io	The number of disk I/O operations performed by the job during the measurement time interval. This is the sum of the asynchronous and synchronous disk I/O.	Count
CPU percentage	ibm_i.job.cpu_percentage	The percent of processing unit time attributed to this job during the measurement time interval.	Percent
Response time	ibm_i.job.response_time	The total response time over the measurement time interval, in seconds. ONLY available to interactive jobs.	Second
Instances	ibm_i.job.instances	Number of job instances (or job numbers) running under a user and job name. This number can indicate if too few instances or too many instances are running for a specific process.	Count
Status count	ibm_i.job.status_cnt	A count of job status for each job. This will visualize how many job instances are in different status. If an event for status was configured to trigger during endpoint configuration, event will contain the specific job number.	Count

Metric name	Metric key	Description	Unit
Idle time	ibm_i.network.idle_time	The length of time, in seconds, since the last activity on this connection.	Second
Bytes sent	ibm_i.network.bytes_sent_count	The number of bytes sent to the remote host.	Byte
Bytes received	ibm_i.network.bytes_received_count	The number of bytes received from the remote host.	Byte
Round trip time	ibm_i.network.round_trip_time	The smoothed round-trip time interval in milliseconds. This is a measure of the time required for a segment on the connection to arrive at its destination, to be processed, and to return an acknowledgment to the client. Contains null if PROTOCOL is UDP.	MilliSecond
Round trip variance	ibm_i.network.round_trip_variance	The variance in milliseconds from the previous round-trip time. Contains null if PROTOCOL is UDP	MilliSecond
Retransmissions	ibm_i.network.retransmissions_count	The number of times the local system retransmitted a segment because an acknowledgement was not received. This is a count of all segments resent during the entire time the connection has been active. Contains null if PROTOCOL is UDP.	Count
TCP connections established	ibm_i.network.tcp_connections_currently_established	The number of TCP connections for which the current state is either ESTABLISHED or CLOSE-WAIT. Contains null if PROTOCOL is UDP.	Count

Metric name	Metric key	Description	Unit
Total jobs	ibm_i.system.total_jobs	The total number of user and system jobs that are currently in the system.	Count
Active jobs	ibm_i.system.active_jobs	The number of jobs active in the system (jobs that have been started, but have not yet ended), including both user and system jobs.	Count
Percentage total jobs	ibm_i.system.percentage_total_jobs	The percentage of current total jobs over maximum jobs allowed.	Percent
% Interactive performance	ibm_i.system.interactive_jobs	The percentage of interactive performance assigned to this logical partition. This value is a percentage of the total interactive performance available to the entire physical system.	Percent
System ASP used	ibm_i.system.system_asp_used	The percentage of the system storage pool (ASP number 1) currently in use.	Percent
Maximum temporary storage used	ibm_i.system.maximum_temporary_storage_used	The largest amount of storage, in megabytes, used for temporary objects at any one time since the last IPL.	MegaByte
Current temporary storage used	ibm_i.system.current_temporary_storage	The current amount of storage, in megabytes, in use for temporary objects.	MegaByte
Active threads	ibm_i.system.active_threads	The number of initial and secondary threads in the system (threads that have been started, but have not yet ended), including both user and system threads.	Count

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.

ReleaseDate

Full version history

Issues resolved in this version:

Resolved issue where Jobs were not collected after upgrading from a previous version.

Full version history

Added Credential Vault support.
Added User status monitoring to send log events when certain users are disabled.
Modified parameters to connection string to support KeepAlive.
Fixed an issue with multi-threading.

Full version history

Added Task bucket size feature to allow ActiveGates to create multiple tasks per group of endpoints and potentially spread across multiple ActiveGates in a group.

Full version history

Resolved issue where restarts were occurring due to No KeepAlive errors.

Full version history

Fixed issue with initial version check
Fixed issue with Message Queues not collecting data when not sending lot events

Full version history

⚠️New entities for Jobs will be created as internal IDs have changed. They will have the same name so any alerting rules you previously created will continue to work just fine. However, you may see duplicate job entities for a few hours. ⚠️

History Log has been added.
Output queue size metric has been moved to its own feature set. If you are interested in this metric, please be sure to select it in your feature sets.

Full version history

Adjusted Job metric aggregations.
Modified CPTimeout check parameter for Linux deployments.

Full version history

Added extra fields to log events.
Adjusted disk metric aggregations

Full version history

Resolved issue with only one message queue reporting events.
Resolved issue with jobs failing to retrieve when a custom subsystem was entered.
Updated out-of-the-box dashboard to remove limit of Hosts listed.

Full version history

Resolved issue with CPU metric not always reporting.

Full version history

Added support for Linux ActiveGates
Added management zone support to metrics.
Various UI enhancements and metadata

Full version history

Increased Message IDs field filter

Full version history

Added Percentage of Total Jobs over Max Jobs metric
Added More metadata to log events
Changes to UI to reflect above changes.

Full version history

Fix to response time metric

Full version history

Added EEC version check

Full version history

New framework 2.0
New look and feel
More metrics and metadata

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