ServiceNow

Meet Dynatrace team at ServiceNow Knowledge17

Planning to be in Orlando, Florida from May 6-11 for ServiceNow Knowledge 17? If so, be sure to visit the Dynatrace team at booth #602 for a demonstration of how Dynatrace detects service performance and availability problems in real time.    This year’s ServiceNow Knowledge conference focuses on limiting downtime, intelligent performance analytics, and taking control of cloud resources. This is why this year’s event provides the perfect… read more

Seamless ServiceNow CMDB sync & problem detection

Managing highly dynamic service and application infrastructures with a CMDB database can be cumbersome and error prone. Modern microservices infrastructures commonly contain thousands of individual business-critical services and related dependencies. Dynatrace automatically discovers and monitors all such services and applications in real time, detects deviations from normal behavior (availability, performance, and/or errors), and synchronizes this data with your ServiceNow instance. Dynatrace anomaly detection The first step toward gaining full technology… read more

Performance monitoring with certified ServiceNow integration

The Dynatrace-to-ServiceNow integration is the perfect way to seamlessly report IT-service related problems into your organization’s ITIL process. By integrating Dynatrace state-of-the-art full-stack performance monitoring with your ServiceNow configuration management database (CMDB), you get increased accuracy and avoid the time-consuming effort of manually mapping your entire system environment. Keeping your configuration management database (CMDB) up to date typically means manually updating your system structure on a regular basis. This… read more

Integrate problem notifications with ServiceNow

ServiceNow is one of the most extensive enterprise service management platforms available at the moment. The new Ruxit-to-ServiceNow integration is the perfect way to seamlessly report IT-service related problems into your organization’s ITIL process. ServiceNow provides enterprise service management software for efficiently managing the full spectrum of enterprise-related affairs, including legal, HR, finance, facilities management, marketing, and field operations. ServiceNow supports the IT Infrastructure Library (ITIL), an integrated, process-based, best… read more