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Service-Level Objectives ClassicService-Level Objectives Classic
Service-Level Objectives Classic

Service-Level Objectives Classic

Use SLOs to review the health status and error budgets of critical services.

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SLO overview page, showing created SLOs and a detailed view of one selected SLOVisualization of SLOs on a dedicated dashboardSLO details with offered SLO actions, such as creating an alert or pinning the SLO to a dashboard.Visualization of related SLOs in the context of a selected entity (here of a Service).
  • Product information

Overview

Service-level objectives represent a best-practice SRE to monitor business-critical or user-impacting services' health and performance status and error budget. The SLO page enables

  • Creation
  • Maintenance
  • Analysis

of SLOs. Furthermore, it offers capabilities to visualize SLOs and set tailored and proactive alerts on the SLO status or burn-rate.

Use cases

SLOs can be used for a wide variety of use cases. To provide some guidance, Dynatrace offers dedicated templates and example configurations to ease the identification of valuable indicators for your SLOs:

  • Service-level availability
  • Service performance
  • Service-method availability
  • User experience
  • Mobile crash-free users
  • Synthetic availability

Get started

Configure your SLOs

  • Select an important service
  • Identify the underlying metric, impacting the service's performance
  • Create an SLO accordingly (adding SLI, success criteria, evaluation periods)

Visualize your SLOs

  • View your created SLOs and pin them to a dedicated dashboard to have your most important SLOs always at hand at a glance.

Set up Alerts

  • Configure dedicated alerting policies in case your SLO get breached or is at risk, that is, the performance of the selected service degrades too fast over time.

For additional insights into SLOs, check the Dynatrace University tutorial Getting started with SLOs in Dynatrace or SLOs simply smarter

Details

SLOs can be used as well via configuration as code. See

  • SLOs via Monaco
  • SLOs via Terraform
  • Configuration as code samples

Configuration as Code best practices can be applied via the Dynatrace internal Configuration as Code tool Monaco or Terraform

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