Skip to technology filters Skip to main content
Dynatrace Hub

Extend the platform,
empower your team.

Popular searches:
Home hero bg
Privacy RightsPrivacy Rights
Privacy Rights

Privacy Rights

Ease your compliance requirements and manage end-user privacy rights requests.

App
Try in PlaygroundDocumentation
Create a request to review and export personal data about a specific end-user. The overview includes details of all requests, including the relevant user identifier, assignees and reviewers, the current status of each request, as well as the defined due date. Audit logs and request policies can be accessed and managed from this page.In the export request form, you specify the user details such as user type, a user identifier to search for matching data in Grail, and the scope of the search in Grail (the timeframe and log buckets).The data matching the executed query are returned and can be viewed by number of log records, volume, data residency, as well as number of systems. The reviewer can then approve or reject export of this data.
  • Product information
  • Release notes

Overview

Privacy Rights enables you to easily comply with and handle your customers’ privacy rights (data subject rights) requests in Grail. Out-of-the-box workflows offer an easy way to search for data relating to a specific end-user, review the returned personal data and decide whether to export it or delete it. Privacy Rights also allows you to cleanup any mistakenly ingested data in Grail within a selected timeframe. You can track and follow up on your requests in the request dashboard. All these steps are evidenced with an audit trail to meet your compliance obligations.

Use cases

  • Easily filter, query, and review data processed about a specific end-user in Grail.
  • Export personal data relating to a specific end-user to respond to an access request (for example, right of access in the GDPR).
  • Delete personal data relating to a specific end-user to comply with a deletion request (for example, right of erasure in the GDPR).
  • Cleanup any mistakenly ingested data for a specific timeframe.

Get started

  1. Open Privacy Rights and configure whether audit logs for changes should be ingested to the default_logs bucket or to a custom bucket. This setting can be changed later.
  2. Start a request to export personal data and follow the steps by specifying user details, the scope of the search in Grail and by defining a reviewer for the request.
  3. Preview the matching personal data in Grail and customize the DQL query before creating the request.
  4. The reviewer views the details of the request with an overview of log records matching the query and systems with personal data before approving or rejecting export of the data.

Details

  • Privacy Rights ingests log entries as audit logs. This allows to audit and download historical actions, such as request creation, request approval, and policy creation.
  • Optionally, to enrich or filter request results, Privacy Rights allows users to create and manage request policies, for example to prevent deletion of audit logs and compliance records.
Dynatrace
Documentation
By Dynatrace
Dynatrace support center
Subscribe to new releases
Copy to clipboard

Full version history

ReleaseDate

Full version history

2.1.2

  • Added a Requests navigation tab to the app header.
  • Improved the help menu and added release version information.

Full version history

2.1.1

  • Added a new 'amend' state for requests. The reviewer can now provide feedback to the assignee and ask them to amend the request so that it is ready for approval.
  • Added descriptions of request states
  • Validation and UI improvements

Full version history

2.0.4

  • Updated app bundle signing to resolve installation issues

Full version history

2.0.3

  • Added additional required permissions to fulfill deletion and cleanup requests for logs: storage:events:read, storage:bizevents:read, storage:spans:read. Please check the updated documentation at https://dt-url.net/privacy-rights and ensure that your service user has all required permissions.

Full version history

2.0.2

Introducing deletion and cleanup requests for logs:

  • Delete personal data relating to a specific end-user to respond to a deletion request (for example, right to erasure in the GDPR).
  • Clean up all data for a specific timeframe if sensitive data has been mistakenly ingested.
  • Audit and download records of deletion and cleanup actions.
  • Enrich or filter deletion request results by applying request policies.

Some initial setup is required to begin processing deletion and cleanup requests. Please read the updated documentation at https://dt-url.net/privacy-rights.

Full version history

1.1.3

  • Fixed missing scroll bar in dropdowns for Chrome and Edge versions 129.0.6668.xx and higher
  • DQL in request queries and policy conditions is now limited to a max of 5000 characters
  • Extended validation

Full version history

1.1.2

  • Email notifications are now sent to the reviewer when a request is created or canceled
  • Email notifications are now sent to the assignee when a request is approved or rejected
  • Policies with identical conditions to existing policies can no longer be created
  • Added Japanese language support
  • Improved error handling and performance

Full version history

1.0.3

  • Extended WCAG 2.1 accessibility support
  • Improved UI responsiveness for mobile devices
  • Added query execution statistics to 'Preview export request' and 'Export results'
  • Added support for additional log source types in 'Preview export request'
  • Extended form validation

Full version history

1.0.2

Initial app release:

  • Easily filter, query, and review data processed about a specific end-user in Grail.
  • Export personal data relating to a specific end-user to respond to an access request (for example, right of access in the GDPR).
  • Audit and download historical actions, such as request creation, request approval, and policy creation.
  • Enrich or filter request results by creating and managing request policies, for example to prevent export of audit logs.
Dynatrace Hub
Get data into DynatraceBuild your own app
All (770)Log Management and AnalyticsKubernetesAI and LLM ObservabilityInfrastructure ObservabilitySoftware DeliveryApplication ObservabilityApplication SecurityDigital ExperienceBusiness Analytics
Filter
Type
Built and maintained by
Deployment model
SaaS
  • SaaS
  • Managed
Partner FinderBecome a partnerDynatrace Developer

Discover recent additions to Dynatrace

Problems logo

Problems

Analyze abnormal system behavior and performance problems detected by Davis AI.

Logs logo

Logs

Explore all your logs without writing a single query.

Security Investigator logo

Security Investigator

Fast and precise forensics for security and logs on Grail data with DQL queries.

Business Flow logo

Business Flow

Track, analyze, and optimize your critical business processes.

Cost & Carbon Optimization logo

Cost & Carbon Optimization

Track, analyze, and optimize your IT carbon footprint and public cloud costs.

Davis Anomaly Detection logo

Davis Anomaly Detection

Detect anomalies in timeseries using the Davis AI

Analyze your data

Understand your data better with deep insights and clear visualizations.

Notebooks logo

Notebooks

Create powerful, data-driven documents for custom analytics and collaboration.

Dashboards logo

Dashboards

Transform complex data into clear visualizations with custom dashboards.

Automate your processes

Turn data and answers into actions, securely, and at scale.

Workflows logo

Workflows

Automate tasks in your IT landscape, remediate problems, and visualize processes

Jira logo

Jira

Create, query, comment, transition, and resolve Jira tickets within workflows.

Slack logo

Slack

Automate Slack messaging for security incidents, attacks, remediation, and more.

Secure your cloud application

See vulnerabilities and attacks in your environment.

Security Overview logo

Security Overview

Get a comprehensive overview of the security of your applications.

Code-Level Vulnerabilities logo

Code-Level Vulnerabilities

Detect vulnerabilities in your code in real time.

Threats & Exploits logo

Threats & Exploits

Understand, triage, and investigate application security findings and alerts.

Are you looking for something different?

We have hundreds of apps, extensions, and other technologies to customize your environment

Leverage our newest innovations of Dynatrace Saas

Kick-start your app creation

Kick-start your app creation

Whether you’re a beginner or a pro, Dynatrace Developer has the tools and support you need to create incredible apps with minimal effort.
Go to Dynatrace Developer
Upgrading from Dynatrace Managed to SaaS

Upgrading from Dynatrace Managed to SaaS

Drive innovation, speed, and agility in your organization by seamlessly and securely upgrading.
Learn More
Log Management and Analytics

Log Management and Analytics

Innovate faster and more efficiently with unified log management and log analytics for actionable insights and automation.
Learn more