InterSystems IRIS (Remote)

InterSystems IRIS (Remote)

2.0 remote extension that collects data from the InterSystems IRIS APIs.

Extension

Product information
Release notes

Overview

Gain insights into the performance of your InterSystems IRIS instances. View metrics and events in context with your OneAgent collected data in the Dynatrace UI. Make use of powerful charting and dashboarding features. Allow the Davis® AI causation engine to generate baselines and alert you when anomalies are detected in designated metrics.

Compatibility information

Connects to and collects data from the InterSystems IRIS REST API.

Details

Assets

An InterSystems IRIS overview dashboard is included with the extension. This includes links to access the IRIS instance entities detected.

InterSystems IRIS Overview dashboard

Metrics

Metrics are associated with different feature sets that can be enabled or disabled as needed. Metrics will be collected once per minute.

Default

Cannot be disabled.

IRIS availability: The availability of the configured API as seen by the extension
CPU percent used: Percent of CPU usage by InterSystems IRIS process type
CPU overall usage: Percent of CPU usage for all programs on the operating system
Physical memory used: Percent of physical memory (RAM) currently in use
Percent used of max page file space: Percent of maximum allocated page file space used
Physical database blocks read from disk rate: Physical database blocks read from disk per second
Physical database blocks written to disk rate: Physical database blocks written to disk per second
Active IRIS process count: Total number of active InterSystems IRIS processes
System state: Current reported system state (GREEN, RED, YELLOW, or HUNG)
Open transactions: Number of open transactions on the current instance
Average duration of open transactions: Average duration of open transactions on the current instance
IRIS cache efficiency: Ratio of global references to physical reads and writes, as a percent
Longest open transaction duration: Duration of longest currently open transaction on the current instance

Cache server pages

Web requests: Number of web requests served by the Web Gateway Server
Current web server gateway connections: Number of current connections to this server by the Web Gateway Server
Current connections processing a request: Number of current connections to this server by the Web Gateway Server that are processing a web request
Connections reserved for state-aware apps: Number of current connections to this server by the Web Gateway Server that are reserved for state-aware applications (Preserve mode 1)
Web gateway server latency: Amount of time to obtain a response from the Web Gateway Server when fetching iris_csp_ metrics
Active web sessions:

Number of currently active web session IDs on this server

Database

Amount to expand database: Amount by which to expand database
Free space: Free space available in database (updated once per day)
IRIS DB latency: Amount of time to complete a random read from database
Database max size: Maximum size to which database can grow
Database size: Size of database
Database directory space free: Free space available on the database directory’s storage volume
IRIS disk percent full: Percent of space filled on the database directory’s storage volume

Enterprise cache protocol

Current ECP active client connections: Total number of active client connections on this ECP application server
Max client connections from this ECP app server: Maximum active client connections from this ECP application server
ECP active client connections rate: Total active client connections to this ECP data server per second
Synchronized ECP servers: Number of servers synchronized when this ECP application server synchronizes with its configured ECP data servers
ECP server latency: Latency between the ECP application server and the ECP data server
Max client connections to this ECP data server: Maximum active client connections to this ECP data server

Global resource

Aseizes on global resource rate: Number of Aseizes on the global resource per second
Nseizes on global resource rate: Number of Nseizes on the global resource per second
Refs to globals on local DBs rate: Number of references to globals located on local databases per second
Refs to globals on remote DBs rate: Number of references to globals located on remote databases per second
Seizes on global resource rate: Number of seizes on the global resource per second
Updates to globals on local DBs rate: Number of updates (SET and KILL commands) to globals located on local databases per second
Updates to globals on remote DBs rate: Number of updates (SET and KILL commands) to globals located on remote databases per second

Journal

Journal block write rate: Journal blocks written to disk per second
Journal entries per second: Journal entries per second
Free space on journal directory: Free space available on each journal directory's storage volume, in megabytes
Journal file size: Current size of each journal file, in megabytes

License

Licenses not in use: Number of licenses not currently in use
Licenses in use: Number of licenses currently in use
Licenses percent used: Percent of licenses currently in use

Object

Asiezes on object resource rate: Number of Aseizes on the object resource per second
Objects deleted rate: Number of objects deleted per second
Objects referenced rate: Number of object references per second, in process memory
Objects loaded from disk rate: Number of objects loaded from disk per second, not in shared memory
Number of objects loaded from disk per second, not in shared memory: Number of object references not found in memory per second
Initialized objects rate: Number of objects initialized per second
Siezes on object resource rate: Number of seizes on the object resource per second

Routine

Asiezes on routine resource rate: Number of Aseizes on the routine resource per second
Routine calls to globals on remote DBs rate: Number of local routine calls per second to globals located on remote databases per second
Routine call memory misses rate: Number of routines calls not found in memory per second
Remote routine calls rate: Number of remote routine calls per second
Routines locally loaded or saved to disk rate: Number of routines locally loaded from or saved to disk per second
Routines remotely loaded or saved to disk rate: Number of routines remotely loaded from or saved to disk per second
Seizes on the routine resource rate: Number of seizes on the routine resource per second

System alerting & monitoring

Time to collect iris_db sensors: Amount of time it took to collect iris_db* sensors
Time to collect iris_jrn sensors: Amount of time it took to collect iris_jrn* sensors
Time to collect iris_sql sensors: Amount of time it took to collect iris_sql* sensors
Time to collect iris_wqm sensors: Amount of time it took to collect iris_wqm* sensors

System alerts

Note: this feature set will also cause alerts on the alerts API endpoint to be reported in Dynatrace as log events.

Alerts posted to messages log: The number of alerts posted to the messages log
New system alerts available: Whether new alerts are available on the /api/monitor/alerts endpoint

Work queue management

Average running worker jobs: Average number of worker jobs running logic that are not blocked
Average commands in WQM category rate: Average number of commands executed in this Work Queue Management category, per second
Average global references in WQM category rate: Average number of global references run in this Work Queue Management category, per second
Max active workers since last log entry: Maximum number of active workers since the last log entry was recorded
Max entries in MQM queue since last log: Maximum number of entries in the queue of this Work Queue Management category since the last log
Average idle worker jobs: Average number of idle worker jobs waiting for a group to connect to and do work for

Write daemon

DB buffers written in current cycle and also prior: Number of database buffers the write daemon wrote during the most recent cycle that were also written in prior cycle
DB buffers written in recent cycle: Number of database buffers the write daemon wrote during its most recent cycle
Write daemon cycle completion time: Amount of time the most recent write daemon cycle took to complete
Processes holding global buffers: Number of processes actively holding global buffers at start of the most recent write daemon cycle
Size of database buffers written in recent cycle:

Size of database buffers the write daemon wrote during its most recent cycle

Write daemon inactive time before cycle: Amount of time that the write daemon was inactive before its most recent cycle began
In-memory buffers used: Number of in-memory buffers the write daemon used at the start of its most recent cycle
In-memory buffers written: Number of in-memory buffers the write daemon wrote during its most recent cycle
Time writing to WIJ file: Amount of time the write daemon spent writing to the WIJ file during its most recent cycle
Time writing buffers to DBs:

Amount of time the write daemon spent writing buffers to databases during its most recent cycle

Write image journal

WIJ physical block writes per second: WIJ physical block writes per second

Undocumented metrics

The list of 'known' or 'documented' metrics in IRIS is available in the InterSystems documentation. It is possible that there will be additional metrics on the Prometheus style page that we collect these metrics from.

If you enable this feature set, these undocumented metrics will be collected and reported but without any metadata (e.g. display name and unit). They will still be available for charting and alerting as needed. If you would like to configure metadata for these you can do so by editing them in the Metrics page.

Log events

Potential expansion issue

A database may enter a corrupted state if it attempts to expand beyond it's maximum size. A log event with the title "Database <database> will be unable to expand!" will be reported if we detect the difference between the current size and the maximum size is less than the expansion size of the database.

Collection issues

If there is an error when collecting the metrics/events a log event/record will be reporting and visible on the IRIS instance entity with details on the error.

System alerts

If you have the 'system-alerts' feature set enabled, the alerts API endpoint will be polled and the alerts reported in Dynatrace as log events.

Installation

Requirements

IRIS /api/monitor endpoint reachable
User credentials to reach metrics and alerts endpoints (if authentication enabled)

Dynatrace configuration

Find 'InterSystems IRIS' in the in-product Extensions or Hub page and activate (if offline you can download the extension from this Hub page in the 'Versions' section and install as a custom extension).

Monitoring configurations

Once activated in your environment you can create monitoring configurations. Each monitoring configuration can have up to 100 IRIS instances configured.

First select the desired ActiveGate group that will run the monitoring configuration.

For each cluster configure a IRIS Instance Endpoint:

URL: Full url to OnTap monitor REST API (e.g. http://<iris_instance>:80/api/monitor/)
Alias: An alias for this instance (default is hostname from URL)
Username: Optional username for authentication
Password: Optional password for authentication

At the monitoring configuration level the following configurations will apply to all endpoints:

Proxy
- Address: address to reach the proxy
- Proxy username: If authentication required
- Proxy password: If authentication required
Verify SSL certificate: If connection to an HTTPS endpoint, should we verify the certificate?

The Log level will be set at the monitoring configuration level and will apply to all endpoints. INFO by default. DEBUG logging is only needed when investigating issues with support.

Finally, enable the desired feature sets (refer to the Details tab for what metrics are associated with which feature sets).

Monitoring configuration

FAQ

How do I configure metadata for custom metrics?

If the 'undocumented-metrics' feature set is enabled, the extension will collect custom and any undocumented IRIS metrics available on the metrics API page. As these metrics are unknown in advance they will be missing metadata such as a display name, description, and unit. They will be usable as-is but if you'd like you can configure metadate for these yourself.

Refer to the Metrics browser documentation page for details on how to do this.

Licensing

Licensing

There is no charge for obtaining the extension, only for the data (metrics & events) that the extension ingests. The details of license consumption will depend on which licensing model you are using. This will either be Dynatrace classic licensing or the Dynatrace Platform Subscription (DPS) model.

Metrics

License consumption is based on the number of metric data points ingested. The following formula will provide approximate annual data points ingested assuming all feature sets are enabled:

(64 + (1 x processTypes) + (5 x ipAddress:port) + (7 x databases) + (2 x journalTypes) + (3 x smhPurpose) + (7 x namespaces) + (6 x wqmCategories)) x 60 min x 24 h x 365 days data points/year

Classic licensing

In the classic licensing model, metric ingestion will consume Davis Data Units (DDUs) at the rate of .001 DDUs per metric data point.

Multiply the above formula for annual data points by .001 to estimate annual DDU usage.

Log records

This extension will report log events in 2 situations:

When there are alerts available on the IRIS API alerts endpoint and the 'system alerts' feature set is enabled
When the extension cannot connect to the configured IRIS API endpoint
- Each minute will have another event reported until the issue is resolved and a successful connection occurs

Log management and analytics (powered by Grail)

License consumption is based on the size (in bytes) of data ingested & processed, retained, and queried so there is not a single formula to estimate the total consumption from this extension. Consult the log management and analytics documentation for details on the other dimensions that will effect license consumption.

Classic licensing

In the classic licensing model, log record ingestion will consume Davis Data Units (DDUs) at the rate of 100 DDUs per Gigabyte of log records ingested.

Log monitoring classic

In log monitoring classic, license consumption is based on the number of ingested log records.

Classic licensing

In the classic licensing model, log record ingestion will consume Davis Data Units (DDUs) at the rate of .0005 DDUs per ingested log record.

Multiply estimated ingested log records by .0005 to estimate DDU usage from log records.

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Extension content

Content typeNumber of items included

screen logs cards

1

screen chart groups

12

screen metric tables

3

screen properties

1

metric metadata

96

dashboards

1

screen layout

1

list screen layout

1

generic type

1

screen entities lists

1

Feature sets

Below is a complete list of the feature sets provided in this version. To ensure a good fit for your needs, individual feature sets can be activated and deactivated by your administrator during configuration.

Feature setsNumber of metrics included

Metric name	Metric key	Description	Unit
Amount to expand database	iris_db_expansion_size_mb	Amount by which to expand database	MegaByte
Free space	iris_db_free_space	Free space available in database (updated once per day)	MegaByte
IRIS DB latency	iris_db_latency	Amount of time to complete a random read from database	MilliSecond
Database max size	iris_db_max_size_mb	Maximum size to which database can grow	MegaByte
Database size	iris_db_size_mb	Size of database	MegaByte
Database directory space free	iris_directory_space	Free space available on the database directory’s storage volume	MegaByte
IRIS disk percent full	iris_disk_percent_full	Percent of space filled on the database directory’s storage volume	Percent

Metric name	Metric key	Description	Unit
Journal block write rate	iris_jrn_block_per_sec	Journal blocks written to disk per second	PerSecond
Journal entries per second	iris_jrn_entry_per_sec	Journal entries per second	PerSecond
Free space on journal directory	iris_jrn_free_space	Free space available on each journal directory's storage volume, in megabytes	MegaByte
Journal file size	iris_jrn_size	Current size of each journal file, in megabytes	MegaByte

Metric name	Metric key	Description	Unit
DB buffers written in current cycle and also prior	iris_wd_buffer_redirty	Number of database buffers the write daemon wrote during the most recent cycle that were also written in prior cycle	Count
DB buffers written in recent cycle	iris_wd_buffer_write	Number of database buffers the write daemon wrote during its most recent cycle	Count
Write daemon cycle completion time	iris_wd_cycle_time	Amount of time the most recent write daemon cycle took to complete	MilliSecond
Processes holding global buffers	iris_wd_proc_in_global	Number of processes actively holding global buffers at start of the most recent write daemon cycle	Count
Size of database buffers written in recent cycle	iris_wd_size_write	Size of database buffers the write daemon wrote during its most recent cycle	KiloByte
Write daemon inactive time before cycle	iris_wd_sleep	Amount of time that the write daemon was inactive before its most recent cycle began	MilliSecond
In-memory buffers used	iris_wd_temp_queue	Number of in-memory buffers the write daemon used at the start of its most recent cycle	Count
In-memory buffers written	iris_wd_temp_write	Number of in-memory buffers the write daemon wrote during its most recent cycle	Count
Time writing to WIJ file	iris_wdwij_time	Amount of time the write daemon spent writing to the WIJ file during its most recent cycle	MilliSecond
Time writing buffers to DBs	iris_wd_write_time	Amount of time the write daemon spent writing buffers to databases during its most recent cycle	MilliSecond

Metric name	Metric key	Description	Unit
Alerts posted to messages log	iris_system_alerts.count	The number of alerts posted to the messages log	Count
New system alerts available	iris_system_alerts_new	Whether new alerts are available on the /api/monitor/alerts endpoint	Count

Metric name	Metric key	Description	Unit
Web requests	iris_csp_activity.count	Number of web requests served by the Web Gateway Server	Count
Current web server gateway connections	iris_csp_actual_connections	Number of current connections to this server by the Web Gateway Server	Count
Current connections processing a request	iris_csp_in_use_connections	Number of current connections to this server by the Web Gateway Server that are processing a web request	Count
Connections reserved for state-aware apps	iris_csp_private_connections	Number of current connections to this server by the Web Gateway Server that are reserved for state-aware applications (Preserve mode 1)	Count
Web gateway server latency	iris_csp_gateway_latency	Amount of time to obtain a response from the Web Gateway Server when fetching iris_csp_ metrics	MilliSecond
Active web sessions	iris_csp_sessions	Number of currently active web session IDs on this server	Count

Metric name	Metric key	Description	Unit
Average running worker jobs	iris_wqm_active_worker_jobs	Average number of worker jobs running logic that are not blocked	Count
Average commands in WQM category rate	iris_wqm_commands_per_sec	Average number of commands executed in this Work Queue Management category, per second	PerSecond
Average global references in WQM category rate	iris_wqm_globals_per_sec	Average number of global references run in this Work Queue Management category, per second	PerSecond
Max active workers since last log entry	iris_wqm_max_active_worker_jobs	Maximum number of active workers since the last log entry was recorded	Count
Max entries in MQM queue since last log	iris_wqm_max_work_queue_depth	Maximum number of entries in the queue of this Work Queue Management category since the last log	Count
Average idle worker jobs	iris_wqm_waiting_worker_jobs	Average number of idle worker jobs waiting for a group to connect to and do work for	Count

Metric name	Metric key	Description	Unit
Licenses not in use	iris_license_available	Number of licenses not currently in use	Count
Licenses in use	iris_license_consumed	Number of licenses currently in use	Count
Licenses percent used	iris_license_percent_used	Percent of licenses currently in use	Percent

Metric name	Metric key	Description	Unit
SQL statements executing	iris_sql_active_queries	The number of SQL statements currently executing	Count
95th percentile elapsed time for sql executing	iris_sql_active_queries_95_percentile	For the current set of active SQL statements, the 95th percentile elapsed time since a statement began executing	Second
99th percentile elapsed time for sql executing	iris_sql_active_queries_99_percentile	For the current set of active SQL statements, the 99th percentile elapsed time since a statement began executing	Second
Number of ObjectScript commands performing SQL rate	iris_sql_commands_per_second	Average number of ObjectScript commands executed to perform SQL queries, per second	PerSecond
Average SQL runtime	iris_sql_queries_avg_runtime	Average SQL statement runtime	Second
SQL runtime standard deviation	iris_sql_queries_avg_runtime_std_dev	Standard deviation of the average SQL statement runtime	Second
SQL query rate	iris_sql_queries_per_second	Average number of SQL statements, per second	PerSecond

Metric name	Metric key	Description	Unit
Time to collect iris_db sensors	iris_sam_get_db_sensors_seconds	Amount of time it took to collect iris_db* sensors	Second
Time to collect iris_jrn sensors	iris_sam_get_jrn_sensors_seconds	Amount of time it took to collect iris_jrn* sensors	Second
Time to collect iris_sql sensors	iris_sam_get_sql_sensors_seconds	Amount of time it took to collect iris_sql* sensors	Second
Time to collect iris_wqm sensors	iris_sam_get_wqm_sensors_seconds	Amount of time it took to collect iris_wqm* sensors	Second

Metric name	Metric key	Description	Unit
Aseizes on global resource rate	iris_glo_a_seize_per_sec	Number of Aseizes on the global resource per second	PerSecond
Nseizes on global resource rate	iris_glo_n_seize_per_sec	Number of Nseizes on the global resource per second	PerSecond
Refs to globals on local DBs rate	iris_glo_ref_per_sec	Number of references to globals located on local databases per second	PerSecond
Refs to globals on remote DBs rate	iris_glo_ref_rem_per_sec	Number of references to globals located on remote databases per second	PerSecond
Seizes on global resource rate	iris_glo_seize_per_sec	Number of seizes on the global resource per second	PerSecond
Updates to globals on local DBs rate	iris_glo_update_per_sec	Number of updates (SET and KILL commands) to globals located on local databases per second	PerSecond
Updates to globals on remote DBs rate	iris_glo_update_rem_per_sec	Number of updates (SET and KILL commands) to globals located on remote databases per second	PerSecond

Metric name	Metric key	Description	Unit
Current ECP active client connections	iris_ecp_conn	Total number of active client connections on this ECP application server	Count
Max client connections from this ECP app server	iris_ecp_conn_max	Maximum active client connections from this ECP application server	Count
Synchronized ECP servers	iris_ecp_connections	Number of servers synchronized when this ECP application server synchronizes with its configured ECP data servers	Count
ECP server latency	iris_ecp_latency	Latency between the ECP application server and the ECP data server	MilliSecond
ECP active client connections rate	iris_ecps_conn	Total active client connections to this ECP data server per second	PerSecond
Max client connections to this ECP data server	iris_ecps_conn_max	Maximum active client connections to this ECP data server	Count

Metric name	Metric key	Description	Unit
Asiezes on object resource rate	iris_obj_a_seize_per_sec	Number of Aseizes on the object resource per second	PerSecond
Objects deleted rate	iris_obj_del_per_sec	Number of objects deleted per second	PerSecond
Objects referenced rate	iris_obj_hit_per_sec	Number of object references per second, in process memory	PerSecond
Objects loaded from disk rate	iris_obj_load_per_sec	Number of objects loaded from disk per second, not in shared memory	PerSecond
Object references not found in mem rate	iris_obj_miss_per_sec	Number of object references not found in memory per second	PerSecond
Initialized objects rate	iris_obj_new_per_sec	Number of objects initialized per second	PerSecond
Siezes on object resource rate	iris_obj_seize_per_sec	Number of seizes on the object resource per second	PerSecond

Metric name	Metric key	Description	Unit
WIJ physical block writes per second	iris_wij_writes_per_sec	WIJ physical block writes per second	Count

Metric name	Metric key	Description	Unit
Asiezes on routine resource rate	iris_rtn_a_seize_per_sec	Number of Aseizes on the routine resource per second	PerSecond
Routine calls to globals on remote DBs rate	iris_rtn_call_local_per_sec	Number of local routine calls per second to globals located on remote databases per second	PerSecond
Routine call memory misses rate	iris_rtn_call_miss_per_sec	Number of routines calls not found in memory per second	PerSecond
Remote routine calls rate	iris_rtn_call_remote_per_sec	Number of remote routine calls per second	PerSecond
Routines locally loaded or saved to disk rate	iris_rtn_load_per_sec	Number of routines locally loaded from or saved to disk per second	PerSecond
Routines remotely loaded or saved to disk rate	iris_rtn_load_rem_per_sec	Number of routines remotely loaded from or saved to disk per second	PerSecond
Seizes on the routine resource rate	iris_rtn_seize_per_sec	Number of seizes on the routine resource per second	PerSecond

Metric name	Metric key	Description	Unit
IRIS availability	iris_availability	The availability of the configured API as seen by the extension	Percent
CPU percent used	iris_cpu_pct	Percent of CPU usage by InterSystems IRIS process type	Percent
CPU overall usage	iris_cpu_usage	Percent of CPU usage for all programs on the operating system	Percent
Physical memory used	iris_phys_mem_percent_used	Percent of physical memory (RAM) currently in use	Percent
Percent used of max page file space	iris_page_space_percent_used	Percent of maximum allocated page file space used	Percent
Physical database blocks read from disk rate	iris_phys_reads_per_sec	Physical database blocks read from disk per second	PerSecond
Physical database blocks written to disk rate	iris_phys_writes_per_sec	Physical database blocks written to disk per second	PerSecond
Active IRIS process count	iris_process_count.gauge	Total number of active InterSystems IRIS processes	Count
System state	iris_system_state	Current reported system state (GREEN, RED, YELLOW, or HUNG)	Count
Open transactions	iris_trans_open_count.gauge	Number of open transactions on the current instance	Count
Average duration of open transactions	iris_trans_open_secs	Average duration of open transactions on the current instance	Second
Longest open transaction duration	iris_trans_open_secs_max	Duration of longest currently open transaction on the current instance	Second
IRIS cache efficiency	iris_cache_efficiency	Ratio of global references to physical reads and writes, as a percent	Percent

Metric name	Metric key	Description	Unit
Shared memory available by purpose	iris_smh_available	Shared memory available by purpose	KiloByte
Shared memory full percentage by purpose	iris_smh_percent_full	Percent of allocated shared memory in use by purpose	Percent
Instance total shared memory allocated	iris_smh_total	Shared memory allocated for current instance	KiloByte
Instance shared memory in use percentage	iris_smh_total_percent_full	Percent of allocated shared memory in use for current instance	Percent
Shared memory percentage used by purpose	iris_smh_used	Shared memory in use by purpose	Percent

Full version history

To have more information on how to install the downloaded package, please follow the instructions on this page.

ReleaseDate

Full version history

New build to support Windows ActiveGates

Full version history

Updates included urllib3 version with fix for CVE-2023-43804

Full version history

No release notes

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