Dynatrace scales up Real User Monitoring to meet your digital touchpoint monitoring needs

From the earliest days of Dynatrace Real User Monitoring (RUM) functionality, we’ve continued to deliver on the promise of providing you with a 360-degree diagnostic view of your end users’ experience with your applications. Starting with web application monitoring in 2011, followed by support for mobile app monitoring, and our OpenKit for Real User Monitoring solution that was introduced in 2018, we’ve provided you with monitoring coverage across all digital customer touchpoints.

Why Real User Monitoring needs to scale

We’ve delivered and our customers have taken full advantage of RUM. In fact, many customers have reached the predefined limit for the number of applications within a single environment that Dynatrace can monitor.

However, this is just one piece of the puzzle. The other driver is the breadth of deployment of Dynatrace and the digitization of business. This has changed the focus of enterprises from tier 1 customer-facing applications to a generalized focused—insights are needed everywhere! So the focus is no longer on a single main web application but far beyond. Visibility is required not only into customer-facing applications but also into internal applications and has driven the demand for Dynatrace to increase the number of applications one can monitor.

A last piece of the puzzle was the move towards SaaS. Internal applications that were self-hosted were moved to pure SaaS-delivered applications such as Workday, Concur, Office 365, and others. As usual, Dynatrace has helped cover these SaaS vendor monitoring needs as well.

Dynatrace now supports up to 1,000 applications in a single monitoring environment

With the release of Dynatrace version 1.173, the limit for the number of monitored applications has been raised to 1,000 applications per environment. This means that for customers leveraging the SaaS delivery model, the limit increases from 100 applications by a factor of 10. For customers leveraging Dynatrace via our Managed deployment, the limit increases from 250 by a factor of 4 to 1,000 applications. Once your environment is on version 1.173, and has minimum OneAgent version 1.157, you’ll automatically benefit from this increased limit—no changes needed.

Up to 1000 monitored applications

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