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Dynatrace achieves AWS Generative AI Competency: A new milestone in observability and AI

Enterprise adoption of generative AI is showing no signs of slowing down, and it’s easy to understand why; organizations in every vertical aim to reap its benefits, including increased efficiency, routine task automation, and content generation, ultimately creating a competitive advantage. To better help organizations maximize the benefit and full potential of generative AI, Dynatrace has achieved the Amazon Web Services Generative AI (GenAI) Competency.

With this milestone, Dynatrace reinforces its position as a leading observability partner, backed by a proven track record of innovation and customer success on AWS. Building on its achievement of earning the AWS Machine Learning Competency, Dynatrace continues to drive advancements in generative AI.

Weighing the importance of this milestone for Dynatrace customers

This competency is more than just a badge; it’s a validation of how Dynatrace can help organizations safely, efficiently, and cost-effectively adopt generative AI in their business. AWS awards these competencies after rigorous technical validation and proven customer success. This means organizations can trust that Dynatrace solutions are designed to deliver measurable outcomes on AWS.

For existing customers, this competency reaffirms the Dynatrace commitment to continued innovation alongside AWS. This ensures the Dynatrace AI-powered observability platform evolves with the latest advancements in AI, future-proofing organizations’ existing investments as generative AI capabilities become core to modern cloud workloads.

For new customers, Dynatrace provides a trusted, proven foundation for observability and AI adoption on AWS. Whether an organization is exploring GenAI for customer engagement, automation, or new digital experiences, Dynatrace ensures these systems are reliable, secure, and optimized at every step.

Graph showing a layered approach to AI observability for agentic AI reliability
The Dynatrace layered approach to AI observability

Looking ahead with AI-powered observability on AWS

As organizations increasingly adopt generative AI, observability becomes a critical enabler. By leveraging Dynatrace causal AI, predictive insights, and seamless AWS integrations, organizations can maintain control over costs, risks, and performance while driving innovation, enhancing competitive advantage, and delivering exceptional customer experiences.

Whether you’re building, scaling, or fine-tuning GenAI application, Dynatrace and AWS Bedrock empower you to transform your observability. With end-to-end visibility into AI workloads, their interactions in full context of your business, and cloud-native applications, you can optimize performance, troubleshoot effectively, and maximize the value of your GenAI investments with greater confidence and precision.

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