Dynatrace® named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring

For the second year running, Dynatrace is named a Leader, and in 2025, positioned furthest for Completeness of Vision.

Digital experiences define how organizations compete and grow. Even the smallest performance issue can disrupt journeys, stall transactions, or slow innovation. As ecosystems expand across multicloud environments, microservices, and serverless functions, understanding what’s happening beneath the surface and how it affects your end users becomes exponentially harder.

That’s why we’re proud to announce that Dynatrace has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring for the second year running, and positioned furthest for Completeness of Vision in 2025.

Real-time intelligence beats reactive dashboards

Modern applications don’t fail gracefully; they fail in cascades. A backend service slowdown ripples through APIs, affecting frontend performance, which impacts user sessions and ultimately drives customers away. Traditional monitoring tools show you the symptoms after the damage is done. Today, businesses need real-time intelligence that connects every dot across your entire digital ecosystem.

Digital experience monitoring (DEM) brings the entire user journey into focus, revealing how every click, transaction, and session shapes experience and drives results. When done right, DEM transforms reactive firefighting into proactive optimization.

The Dynatrace difference: AI-powered observability, at scale

Dynatrace delivers comprehensive digital experience monitoring (real user monitoring, session replay, and synthetic monitoring) through our AI-powered observability platform that automatically discovers, maps, and monitors every component of your digital ecosystem, enabling the following key capabilities:

• Real-time user session analysis. Track every user interaction across web, mobile, and API endpoints with real user monitoring, session replay, and AI-powered anomaly detection. Understand not just what happened, but why it happened and what to do about it.
• Automatic root cause analysis. Our Davis® AI engine analyzes billions of dependencies in real time, automatically identifying the precise root cause of performance issues before they escalate into business-impacting outages.
• Proactive experience optimization. Move beyond reactive monitoring to predictive insights. Dynatrace identifies experience degradation patterns, monitors around the clock with synthetics, and recommends optimizations before users feel the effects.
• Unified data model. Break down silos between infrastructure, applications, and user experience data. Our unified approach means faster resolution times and clearer business impact visibility.

Turning digital experience into business impact

Organizations using Dynatrace for digital experience monitoring report seeing:

• 90% reduction in mean time to resolution
• 60% fewer customer irritants
• 65% reduction in customer churn

Flawless digital experiences create momentum that frees teams to innovate, keeps customers loyal, and turns performance into measurable growth.

Read the full Gartner® report

In our opinion, being named a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring is more than recognition. We believe it’s a celebration of the teams who deliver flawless digital experiences with Dynatrace every day.

We’re proud of this recognition, but we’re even more excited about what’s ahead. With Davis AI at the core of our platform and unified observability powering every insight, we’re helping organizations transform complexity into their greatest competitive advantage.

Huge thanks to our amazing customers, partners, and teams. We believe you’re the real driving force behind this position as a Leader.

Frequently asked questions

What does being a Leader in the Gartner® Magic Quadrant™ mean?

The Gartner Magic Quadrant evaluates vendors based on their Completeness of Vision and Ability to Execute. In our opinion, being positioned as a Leader indicates that Gartner recognizes Dynatrace as having both a strong strategic vision for digital experience monitoring and the proven capability to deliver that vision for customers.

​Where can I access the full Gartner® Magic Quadrant™ report?

You can access the complete 2025 Gartner Magic Quadrant for Digital Experience Monitoring report here. Gartner Magic Quadrant gives enterprise technology shoppers an unbiased assessment of how well competing providers are performing against the Gartner market view and is supplemented by validated user reviews.

What is digital experience monitoring (DEM)?

Digital experience monitoring is a comprehensive approach to tracking, analyzing, and optimizing how users interact with digital applications and services. Unlike traditional monitoring that focuses on individual system components, DEM provides end-to-end visibility into the complete user journey, helping organizations understand and improve customer experiences.

How is DEM different from traditional application monitoring?

Traditional monitoring typically focuses on infrastructure metrics and application performance in isolation. DEM takes a user-centric approach, correlating technical performance with actual user journey and business outcomes. It provides context about how technical issues impact real user experiences and business results.

What makes the Dynatrace approach to DEM unique?

Dynatrace combines full-stack observability with AI-powered analysis through our Davis AI engine. This means automatic discovery of all dependencies, real-time root cause analysis, and proactive identification of issues before they impact users. Our unified data model breaks down silos between teams and provides complete visibility across the entire digital ecosystem.

Can Dynatrace DEM work with cloud-native and microservices architectures?

Yes. Dynatrace is built for cloud-native architectures and automatically adapts to dynamic environments, including Kubernetes, serverless functions, and multi-cloud deployments. Our technology scales automatically as your environment changes, maintaining complete visibility regardless of architectural complexity.

How does Dynatrace help with compliance and security?

In addition to DEM, Dynatrace also provides comprehensive audit trails, data privacy controls, and security monitoring. Our platform helps organizations maintain compliance requirements while ensuring complete visibility into user experiences and system performance.

^{Dynatrace, Davis, and the Dynatrace logo are trademarks of the Dynatrace, Inc. group of companies.}

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^{Gartner, Magic Quadrant for Digital Experience Monitoring, Padraig Byrne, Pankaj Prasad, DB Cummings, Martin Caren, and Tanmay Bisht, 27 October 2025.}

^{GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.}

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