Dynatrace behavioral analytics provides out-of-the-box insights into user behavior powered by artificial intelligence, leveraging end-to-end monitoring of every single customer journey.
“At Pandora, we’re all about the user experience so performance is extremely important. Dynatrace helps me to benchmark to make sure that everyone is meeting our SLA.”
“As an online retailer, website and mobile performance is critical to our organization because it directly correlates with the customer experience and revenue generation. That’s why we rely on Dynatrace.”
Customers access your applications from multiple web browsers, mobile devices, and geographic regions.
In our-demand webinar—no registration required—Understanding User Behavior: More than Just a Response Time, Solutions Engineer Wayne Segar explores how Dynatrace analyzes user behavior so that you can better understand how application performance affects customer experience. Wayne examines common scenarios in which Dynatrace has enabled businesses to realize bottom-line value through user behavior analysis.
Check out our full library of 60+ on-demand webinars here!
As today’s businesses invest heavily in their omni-channel strategy, the question that immediately comes up is: how do you measure success? Omni-channel investments need unified omni-channel analytics. In this blog post, Omni-Channel Monitoring in Real Life, Senior Technology Strategist Klaus Enzenhofer shares how one company brought all key metrics together on a single dashboard.
Check out more customer success stories here
With Dynatrace you can know why a user is calling your support team even before the conversation starts.