Frances Ward

As the director of the global Brand and Comms team, I love finding ways for Dynatrace to broadcast the fantastic innovation and success we share with our customers. We have such a strong story to tell but the way we communicate must constantly evolve to make sure we listen to, connect with and remain relevant to our modern, digital stakeholders. I relish the opportunity to work for Dynatrace - our technology, team, customers and culture is formidable and couldn’t be more primed to meet the needs of digital businesses today.

Frances Ward's articles

What’s derailing your digital transformation?

Today I shot my first Dynatrace video about digital performance. Yikes, not an easy task! But really, the point of this blog is to highlight “The Digital Performance and Transformation Audit”, a fresh piece of global research that shows some interesting insights around: The main barriers to digital transformation today The number of hours typically lost dealing with digital performance problems What teams would do if they recouped that lost time, … read more

Customer Corner – Nordstrom, Citrix, Red Hat and more

One of the more rewarding parts of my job is working with our team on customer stories. I always feel like a great case study has so much external and internal value, that they should be shared as widely as possible. So, after just a few moments on our site and YouTube channel, I’ve collated a few stand outs to share in the first Dynatrace “Customer Corner” blog post. Nordstrom: From … read more