Ram was a Senior Architect at Dynatrace. A recognised SME and leader with deep expertise in ITOM, ITSM, IT Automation and Web performance solution, Ram is a good storyteller and has architected fitting solutions using simple and straightforward designs and processes. Through his thorough understanding of underlying components, Ram is a trusted advisor in holistic IT management and transformation solutions for the Fortune 1,000. His vast experience in the areas of APM, Observability, IT infrastructure and Digital Performance management has helped solve many complex issues in the digital transformation journey of many of his customers. He has spoken at a variety of events including CIO World Asia and Cyber Security Summit, Singapore.