Boston, MA — March 9, 2016 — Digital Performance software company, Dynatrace today unveiled a new release of Data Center Real User Monitoring (DC RUM), version 12.4. This new release delivers end-user and transaction-centric performance monitoring for dynamic data centers, providing new visibility into software-defined networks and accelerating the transition of organizations to more service-oriented IT operations. By analyzing performance metrics in the context of the user’s experience, DC RUM enables IT teams to prioritize and solve problems directly impacting their users, helping organizations save valuable time and resources.
In response to business demands, IT must deliver more and more complex application services using disparate platforms. According to Gartner, large enterprises manage an average of 871 applications.1 Dynamic, software-defined data centers facilitate this growth, but they also introduce new complexity and new challenges to delivering stellar user experience.
DC RUM tames the complexity of today’s dynamic IT environments with powerful insights and analytics that are easy to deploy and use. No matter how quickly new IT services are introduced to end-users, DC RUM 12.4 immediately discovers and reveals their impact on experience with deep network and application tier detail. It introduces visibility into virtual networks, transactional insights into new application environments, and new interfaces to external IT Operations Analytics (ITOA) and dashboarding solutions.
Read Dynatrace’s blog post on DC RUM 12.4, here.
“Delivering positive customer experiences is increasingly becoming the responsibility of IT operations teams, particularly with IT’s transition from managing infrastructure to delivering services,” said Shamus McGillicuddy, Senior Analyst at Enterprise Management Associates. “By addressing industry trends such as SDN and IT Operations Analytics, Dynatrace DC RUM helps provide organizations with visibility into how IT and network performance impacts user experience.”
Key capabilities and benefits in DC RUM 12.4 include:
“DC RUM 12.4 demonstrates our commitment to meeting the changing needs of IT operations teams,” said Steve Tack, Senior Vice President of Product Management at Dynatrace. “As modern data center and application architecture complexity increases, infrastructure monitoring alone isn’t enough to understand service quality. The new iteration of DC RUM addresses the challenges of this changing landscape by supporting a seamless and effective transition to more service-oriented IT operations.”
The new release of DC RUM is available now to new and existing customers. For more information, click here.
1 Gartner, Inc.: “Survey Analysis: End-User Experience Monitoring Is the Critical Dimension for Enterprise APM Consumers,” by Cameron Haight, June 25, 2015