Product Experience Operations Lead (m/f/x)

  • Full time
  • Team: Leadership
  • Linz
  • 4.6 / 5 on kununu

Manage, drive and evolve world-class product experience for Dynatrace Software Intelligence platform built by fast expanding 1000+ people R&D organization with a growing UX and product experience team of 50+ people.

Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly.
We are establishing our new generation of the Dynatrace platform and need a strong leader who can bring product vision, UX team and R&D team in perfect interlock. We believe in product-led growth driven by consumer-like experience for a B2B product sold to thousands of the worlds-largest enterprises.

What you will be part of:

Product experience at Dynatrace spans a wide range far beyond typical UX, including dashboarding, big-data, AI, low-code development and apps, domain specific use cases, web-/mobile UI and REST-APIs, collaboration and much more. We exceed our customers expectations with a product that “just works”, No-Doc intuitiveness, easily customizable and self-support/servicing.

We are looking for an innovative, proven individual who excels in a fast-scaling environment. Who is passionate about creatively outperforming competition by exceeding end to end user expectations. Who establishes organizational structures to drive effective execution on taking our software intelligence solutions and platform to the next level.

You will love this job if

  • you excel and feel comfortable in scaling environments and experience in managing at least 30 people within an organization with an 1000+ R&D team.  
  • you have the ability to establish and communicate product experience mindset and structures within a 1000+ R&D matrix organization
  • you are looking for an environment where your can put your proven experience within Software Products or Online Services into use.
  • you have a strong passion and intrinsic motivation for outstanding end to end product experience with an eye for useful design.
  • you want to take your exceptional ability to understand and relate customer need, product experience and business value into action.
Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.


In need of a longer break to recharge your batteries, achieve some personal goals or try something new? Our Sabbatical program offers you a special working time model for a longer period off work.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Latest technologies

To drive innovation, you will not only work with latest technologies and tools, you will also have the latest equipment at hand to optimally support you.

Swag & Goodies

We make sure that you can be the brand embassador you want to be with lots of cool Dynatrace swag. On top, we like to surprise you with little goodies or depending on the occasion, bigger thank yous.

Regular team events

We strongly believe in celebrating our successes together and enjoy each other's company. We like to party, take trips, do sports or cook together – also remote but even more so in person.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.