Product Experience Operations Lead (m/f/x)


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Manage, drive and evolve world-class product experience for Dynatrace Software Intelligence platform built by fast expanding 1000+ people R&D organization with a growing UX and product experience team of 50+ people.

Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly.
We are establishing our new generation of the Dynatrace platform and need a strong leader who can bring product vision, UX team and R&D team in perfect interlock. We believe in product-led growth driven by consumer-like experience for a B2B product sold to thousands of the worlds-largest enterprises.

What you will be part of:

Product experience at Dynatrace spans a wide range far beyond typical UX, including dashboarding, big-data, AI, low-code development and apps, domain specific use cases, web-/mobile UI and REST-APIs, collaboration and much more. We exceed our customers expectations with a product that “just works”, No-Doc intuitiveness, easily customizable and self-support/servicing.

We are looking for an innovative, proven individual who excels in a fast-scaling environment. Who is passionate about creatively outperforming competition by exceeding end to end user expectations. Who establishes organizational structures to drive effective execution on taking our software intelligence solutions and platform to the next level.

You will love this job if

  • you excel and feel comfortable in scaling environments and experience in managing at least 30 people within an organization with an 1000+ R&D team.  
  • you have the ability to establish and communicate product experience mindset and structures within a 1000+ R&D matrix organization
  • you are looking for an environment where your can put your proven experience within Software Products or Online Services into use.
  • you have a strong passion and intrinsic motivation for outstanding end to end product experience with an eye for useful design.
  • you want to take your exceptional ability to understand and relate customer need, product experience and business value into action.
Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.

Benefits of becoming one of us:

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.

Commuter benefits

You can choose between different options for your daily commute, which may vary from lab to lab: reserving a parking spot at a small fee, a fully paid public transportation ticket or receiving a money voucher when selecting to commute by walk, scooter or bike.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Ergonomic workplaces

Height-adjustable desks, allowing you to sit or stand while working, large, multiple monitors, laptop stands, a selection of chairs to choose from and ergonomic mice, will support your wellbeing at work. Also, learn more about ergonomic workplaces in offered workshops.

Play time

We believe in active breaks from work. Thus, you'll find many options to get your mind off your tasks in our labs: from table tennis, ping pong and swings to game consoles and fully equipped gaming areas.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

DevOne®

The developer conference in the heart of Europe, Linz AT. As host and organizer of the event, we always make sure that every Dynatracer interested in joining our beloved conference can do so.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.